Reviews of Sun And Sands Downtown 3 stars
Al Rigga Road, Dubai, United Arab Emirates
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewI did not like anything at all!!
I had one of the worst hotel experiences here. The room was extremely dirty, the lighting was very dim, there was no proper door lock, and the washroom was in terrible condition. When we requested to change the room, the replacement given was exactly the same. We then asked for a refund (just 10 minutes after paying), but the staff refused. Instead, they gave us a blank, emotionless response and did not show any willingness to resolve the issue. This is completely unacceptable for any hotel. Poor facilities, unhygienic conditions, and unprofessional staff attitude made the entire experience very disappointing. Definitely not recommended.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation is accessible
No wifi at all,and not that clean,bed is broken
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNothing.... all is disappointment
It was disaster, We booked 2 rooms 1 twin and 1 king size bed but they give both twin the receptionist filipina was very rude and arrogant. The a.c is not cold, room was untidy, the curtain in the bathroom was not clean. The key card in room can use in other room not safe at all. The Matress foam in the middle was already submerged. Only good in the picture in Booking.com but in actual its not like that.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBad
The building , furniture, staff , services, response
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewConvenient location
Telephone not working in room. Need to come down on reception for any request. Which is really irritating
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewNothing
Everything
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI had totally bad experience. The bathroom sitting was broken. AC was not clean. It’s not even working proper. I feel hot while I sleep.
Disappointed, totally bad experience
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThey tell about king size bed but they give joint single bed matris
Reviewed: 30 June 2025 · Stayed in June 2025
Verified review