Reviews of Address Downtown 5 stars
Sheikh Mohamed Bin Rashid Boulevard, Downtown , PO Box 123234, Downtown Dubai, Dubai, United Arab Emirates
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe facilities, the staff and service was exceptional Special thanks to Mr. Abbas & Kareem
Nothing
Dear Ms. Khulud, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we meet our guests’ expectations. Thank you again for choosing to stay with Address Downtown and for sharing your feedback of your time at the property. We look forward to welcome you back again soon for another wonderful stay. Warm Regards, Ozlem Coskun Management Office
Dear Ms. Khulud, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe view
Wifi
Dear Al Ali Zoon, Thank you for your feedback. We’re glad you enjoyed the great view during your stay. We apologize for the inconvenience caused by the WiFi connectivity and appreciate you bringing this to our attention. We are actively working to improve our internet service to ensure a better experience for our guests. We hope to welcome you back soon for an even better stay. Warm regards, Ozlem Coskun Management Office
Dear Al Ali Zoon, Thank you for your feedback. We’re glad you enjoyed the great view during your stay. We apologize for the inconvenience caused by the WiFi connectivity and appreciate you bringing this to our attention. We are actively wor… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe Address hotel is absolutely fantastic. Location was perfect for the view of the famous Burj Khalifa and the Dubai Mall. From the moment we arrived through the doors at 01h30 in the morning, exhausted after a long flight, the staff were welcoming, friendly and just awesome. We were upgraded to a larger room with a balcony which was a pleasant surprise. The attention to detail was a next level experience (like a Dyson Blade hairdryer, etc) Little things, like our toiletries arranged perfectly by our room attendant Narendhaz daily, scented cooling face cloths in the heat next to the pool and gorgeous fragrance wafting throughout the hotel made all the difference, showing special care for guests. Definitely worth a repeat, The Address felt like a beautiful haven.
Nothing not to like
Dear Sheldon, Thank you so much for your heartfelt and thoughtful feedback. We're absolutely delighted to hear that your experience at the Address Downtown was such a memorable one from the very moment you arrived. It’s wonderful to know that you enjoyed the views. A special thank you for recognizing Narendhaz; we will be sure to share your kind words with him and the rest of the team. Your appreciation truly means a lot to us, and we’re thrilled to have made you feel at home. We can’t wait to welcome you back for another exceptional stay! Warm regards, Ozlem Coskun Management Office
Dear Sheldon, Thank you so much for your heartfelt and thoughtful feedback. We're absolutely delighted to hear that your experience at the Address Downtown was such a memorable one from the very moment you arrived. It’s wonderful to kno… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI had a wonderful stay at this hotel. The staff were very friendly and helpful, and the service was excellent. The room was clean, comfortable, and well-equipped with everything I needed. The location was perfect, close to many attractions and easy to reach. Breakfast was delicious with a wide variety of options. I highly recommend this hotel to anyone visiting the area.
Dear Mr. MOHASAD, Thank you for your wonderful review and for choosing Address Downtown for your stay. We're delighted to hear that you had such a pleasant experience and that our team’s friendliness, the comfort of your room, and the quality of service all met your expectations. It’s also great to know you enjoyed our convenient location and the variety at breakfast. Your kind recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay. Warm regards, Ozlem Coskun Management Office
Dear Mr. MOHASAD, Thank you for your wonderful review and for choosing Address Downtown for your stay. We're delighted to hear that you had such a pleasant experience and that our team’s friendliness, the comfort of your room, and the … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewPosition
Dear Mr. Fawaz, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we meet our guests’ expectations. Thank you again for choosing to stay with Address Downtown and for sharing your feedback of your time at the property. We look forward to welcome you back again soon for another wonderful stay. Warm Regards, Ozlem Coskun Management Office
Dear Mr. Fawaz, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we me… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation The pool The pool staff
The management, The fare Small kids club Greedy system
Dear Mr. WALEED, Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed our location, the pool, and the service provided by our pool staff. We’re equally sorry to hear that other aspects of your experience did not meet your expectations, particularly regarding the kids club, pricing, and your impression of the management. Your comments have been shared with the relevant teams for further review and improvement. We truly value your feedback as it helps us enhance the overall guest experience, and we hope to have the opportunity to welcome you back for a more seamless and satisfying stay. Warm regards, Ozlem Coskun Management Office - Address Downtown
Dear Mr. WALEED, Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed our location, the pool, and the service provided by our pool staff. We’re equally sorry to hear that other aspects of your exper… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewService, facilities, location, hospitality and the feeling of your home.
Nothing
Dear Mr. Eyad, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we meet our guests’ expectations. Thank you again for choosing to stay with Address Downtown and for sharing your feedback of your time at the property. We look forward to welcome you back again soon for another wonderful stay. Warm Regards, Ozlem Coskun Management Office - Address Downtown
Dear Mr. Eyad, Thank you for taking time to share such wonderful feedback regarding your recent stay with us at Address Downtown. Feedback like this is very valuable for us as it will assist us to improve our services and ensure that we me… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewthe location is excellent, just right at Dubai Mall. The breakfast options were very good and nice. The rooms are good and clean, but looking at the lobby and the hotel, I would have expected a bit bigger rooms. but everything was nice and we enjoyed our stay there.
nothing in particular
Dear Ms. pari88, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location right at Dubai Mall, as well as the variety of breakfast options and the cleanliness of your room. We appreciate your comments regarding the room size and understand your expectations based on the lobby and overall hotel ambiance. Your input is valuable to us and will help us continue to improve our guest experience. It’s wonderful to know that, overall, you had a pleasant stay with us. We look forward to welcoming you back on your next visit to Dubai! Warm regards, Ozlem Coskun Management Office - Address Downtown
Dear Ms. pari88, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location right at Dubai Mall, as well as the variety of breakfast options and the cleanliness of your r… Show more