Hodnocení – The First Collection Dubai Business Bay 4 hvězdiček

Dear Roman, Thank you for your positive feedback. We're thrilled to hear that you found everything to be fantastic at The First Collection Business Bay. We strive to provide a memorable experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back on your next visit. Kind Regards, Greg Moses Cluster General Manager

Dear Roman, Thank you for your positive feedback. We're thrilled to hear that you found everything to be fantastic at The First Collection Business Bay. We strive to provide a memorable experience for all our guests and your feedback is a … Zobrazit více

Dear Lukáš, Your detailed feedback about your stay at The First Collection Business Bay is greatly appreciated. Our aim is always to offer an exceptional experience to our guests and your observations are invaluable in helping us to achieve this goal. We regret to hear about the noise disturbances you encountered. Rest assured, we are currently re-evaluating our room placements and examining our soundproofing measures to improve guest comfort. It is our responsibility to ensure an environment that is both peaceful and private for our guests. We understand the inconvenience you faced with the EU chargers. This is not the standard of service we strive to provide, and we assure you that amenities are readily available upon request. We are sorry for any discomfort this may have caused. Breakfast is an important start to the day, and it's disappointing to hear about your experience with the queues. We are actively working on improving our service during peak hours to ensure all our guests can enjoy their meal without any delay. Your comments regarding our dining options have been noted as well. Feedback such as yours allows us to continuously improve and enhance our offerings. Once again, we appreciate your insights and we remain committed to providing you with an enjoyable and memorable stay at our hotel. Kind Regards, Greg Moses Cluster General Manager

Dear Lukáš, Your detailed feedback about your stay at The First Collection Business Bay is greatly appreciated. Our aim is always to offer an exceptional experience to our guests and your observations are invaluable in helping us to achiev… Zobrazit více

Dear Nikola, We are overjoyed to read your kind words about your experience at The First Collection Business Bay. It's wonderful to know that our cleanliness, staff, value, comfort, location, and facilities met your expectations. Your feedback affirms our commitment to providing excellent services, and we are glad we could contribute positively to your stay. We look forward to the opportunity of welcoming you back soon. Kind Regards, Greg Moses Cluster General Manager

Dear Nikola, We are overjoyed to read your kind words about your experience at The First Collection Business Bay. It's wonderful to know that our cleanliness, staff, value, comfort, location, and facilities met your expectations. Your fe… Zobrazit více

Dear Natálie, It's heartwarming to hear that your stay at The First Collection Business Bay was filled with delightful experiences. Our dedicated staff truly appreciates your commendation on their professional and helpful service. We understand that cleanliness and comfort play a significant role in enhancing the overall guest stay. Thus, we're thrilled to know that our tidy rooms and cleanliness met your expectations. Our culinary team is delighted that you savored the gastronomic experiences at our BLACKSMITH and Yane restaurants. The carefully curated menu is indeed a reflection of our commitment to providing exceptional dining experiences. It's fantastic to know that the breathtaking view of the Burj Khalifa from your room and our 25-metre swimming pool added to the memorable experience of your stay. We sincerely hope that these moments have left an indelible mark on your travel diary. We look forward to welcoming you back for another wonderful stay. Thank you. Kind Regards, Greg Moses Cluster General Manager

Dear Natálie, It's heartwarming to hear that your stay at The First Collection Business Bay was filled with delightful experiences. Our dedicated staff truly appreciates your commendation on their professional and helpful service. We unde… Zobrazit více

Dear Michal, It's wonderful to know that you found our staff to be pleasant and professional during your stay at The First Collection Business Bay. Our team always strives to provide exceptional service to make our guests' stay memorable. However, we understand from your feedback that our buffet dinner did not meet your expectations in comparison to other dining options in the hotel. Please be assured that we constantly strive to deliver a high standard of culinary experience to our guests. Your feedback is valuable to us and we are currently in discussion with our culinary team to explore ways to enhance the variety and quality of our buffet dinner offerings. Thank you once again for your review. It is comments such as yours that inspire us to strive for higher standards of service. We hope to have the opportunity to welcome you back in the future. Kind Regards, Greg Moses Cluster General Manager

Dear Michal, It's wonderful to know that you found our staff to be pleasant and professional during your stay at The First Collection Business Bay. Our team always strives to provide exceptional service to make our guests' stay memorable. … Zobrazit více

Dear Tereza, We are delighted to read that you enjoyed our prime location and the amenities we offer, including our shuttle service and dedicated staff. It's pleasing to know that our commitment to cleanliness met your expectations. We understand that city noise can sometimes be a concern. Our location in the vibrant Business Bay provides our guests with convenient access to iconic landmarks, but we understand the bustling city can be slightly noisy at times. Rest assured, we continuously strive to ensure our guests have a pleasant stay with us. Thank you for choosing The First Collection Business Bay. We look forward to welcoming you back on your next visit to Dubai. Kind Regards, Greg Moses Cluster General Manager

Dear Tereza, We are delighted to read that you enjoyed our prime location and the amenities we offer, including our shuttle service and dedicated staff. It's pleasing to know that our commitment to cleanliness met your expectations. We un… Zobrazit více

Dear Pavlina, Your recent stay at The First Collection Business Bay seems to have left a positive impression on you, and we couldn't be more delighted. It's wonderful to hear that our staff's responsiveness and the aesthetic appeal of our rooms lived up to your expectations. Indeed, our 25-metre swimming pool is a highlight for many of our guests and we're pleased to learn that you liked it too. The limited direct sunlight in the afternoon, however, is due to the surrounding architecture. We appreciate your understanding on this matter and we will certainly keep your feedback in mind. It's been a pleasure to serve you and we look forward to welcoming you back on your next visit. Kind Regards, Greg Moses Cluster General Manager

Dear Pavlina, Your recent stay at The First Collection Business Bay seems to have left a positive impression on you, and we couldn't be more delighted. It's wonderful to hear that our staff's responsiveness and the aesthetic appeal of our … Zobrazit více

Dear Kristyna, Thank you for your feedback! We're glad you enjoyed the breakfast, the spacious room, and the friendly staff. We truly appreciate your suggestions regarding the transport to the metro and beach access. We will certainly look into improving the transportation options and the booking system for the beach. We hope to have the opportunity to welcome you again and provide an even better experience. Thank you once again for sharing your thoughts! Kind Regards, Greg Moses Cluster General Manager

Dear Kristyna, Thank you for your feedback! We're glad you enjoyed the breakfast, the spacious room, and the friendly staff. We truly appreciate your suggestions regarding the transport to the metro and beach access. We will certainl… Zobrazit více

Dear David, Thank you for your kind feedback! We’re thrilled to hear that you enjoyed our excellent cuisine and the large hotel pool. We strive to provide our guests with a top-notch dining experience and relaxing amenities, so it’s wonderful to know that you had a great time. We hope to welcome you back soon for another memorable stay! Kind Regards, Greg Moses Cluster General Manager

Dear David, Thank you for your kind feedback! We’re thrilled to hear that you enjoyed our excellent cuisine and the large hotel pool. We strive to provide our guests with a top-notch dining experience and relaxing amenities, so it’s wonder… Zobrazit více

Dear Zelenková, Thank you for your feedback! We're delighted to hear you enjoyed the hotel's cleanliness and wonderful location. We apologize for the inconvenience with the dryer not being usable in the bathroom. Your comments are valuable, and we'll work on addressing this issue. We hope to welcome you back soon for an even better experience. Kind Regards, Greg Moses Cluster Hotel Manager

Dear Zelenková, Thank you for your feedback! We're delighted to hear you enjoyed the hotel's cleanliness and wonderful location. We apologize for the inconvenience with the dryer not being usable in the bathroom. Your comments are … Zobrazit více