Reviews of The First Collection Dubai Business Bay 4 stars

Dear Barbara, Your positive review of The First Collection Business Bay is greatly appreciated. It's heartening to know you found our hotel to your liking, and that our staff were able to assist you effectively. Our location in Dubai’s vibrant Business Bay is indeed a feature we are proud of, providing our guests with prime accessibility to iconic landmarks. And yes, the beautiful view from our 25-metre swimming pool overlooking Downtown Dubai is a sight to behold. Your recommendation serves as a testament to our commitment to providing excellent services and experiences. We look forward to welcoming you back on your next visit. Kind Regards, Greg Moses Cluster General Manager

Dear Barbara, Your positive review of The First Collection Business Bay is greatly appreciated. It's heartening to know you found our hotel to your liking, and that our staff were able to assist you effectively. Our location in Dubai’s vi… Show more

Dear John, It's delightful to know your stay at The First Collection Business Bay left a positive impression. We are thrilled to hear that you found our team professional and helpful, and that you enjoyed the diverse breakfast options. We take pride in our clean and comfortable rooms, and we're glad to know this added to your satisfaction. However, we understand that our location might not have been as convenient as you expected. For future visits, please note that we do offer complimentary shuttle services and can assist with arranging local transportation options like taxis or ride-sharing services to help our guests explore the city with ease. This way, you can enjoy Dubai's remarkable attractions, such as the Mall of Dubai and the Burj Khalifa, conveniently. We look forward to welcoming you back in the near future for another memorable stay. Kind Regards, Greg Moses Cluster General Manager

Dear John, It's delightful to know your stay at The First Collection Business Bay left a positive impression. We are thrilled to hear that you found our team professional and helpful, and that you enjoyed the diverse breakfast options. We … Show more

Dear Sahar, Your feedback is greatly appreciated and it is through such comments we can work to improve our services. We are glad to hear that you found our location to be convenient. However, it is disappointing to learn that some aspects of your visit did not meet with your satisfaction. Our utmost aim is to provide a comfortable and enjoyable stay to our guests, and we regret that we did not succeed in achieving this during your stay. Concerning the slow service and the condition of the rooms, we are dedicated to maintaining high standards of comfort and service, and it is unfortunate that we fell short in this instance. We will surely take the necessary actions to investigate the matter. As for the unpleasant smell in the parking area, we understand how this could negatively impact your overall experience. Rest assured, we are committed to rectifying this issue. Once again, we value your comments and they will be used constructively to enhance our guest experience. We hope for an opportunity to serve you better in future. Kind Regards, Greg Moses Cluster General Manager

Dear Sahar, Your feedback is greatly appreciated and it is through such comments we can work to improve our services. We are glad to hear that you found our location to be convenient. However, it is disappointing to learn that some aspect… Show more