6.0

Opiniones del Rolla Suites Hotel -Former J5 Bur Dubai Hotel 3 estrellas

Rolla Street, Dubái, Emiratos Árabes Unidos

  • Monica

    Escrito en 31 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
  • José

    Escrito en 23 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico

    No desayuné. Nos alojamos por emergencia

    Limpieza muy mal. Mantenimiento fatal. Goteras en el lavabo Mugre por todos los rincones y cristales

    Respuesta del alojamiento:

    Dear José Ignacio We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous improvement, and we assure you that we are taking immediate steps to address these issues. We hope to have opportunity to welcome you back in the future, providing an experience that reflects the outstanding service we strive to provide. Thanks & Regards Salam Sium

    Dear José Ignacio We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous impr… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    28 de febrero de 2025
  • Jhon

    Escrito en 12 de noviembre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico
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  • -

    Escrito en 25 de marzo de 2024 · Se alojó en febrero de 2024

    Comentario auténtico

    Todo horrible. Estoy muy desopcionada con booking que tiene hotel horribles como esta en su plataforma. Ademas nos cancelaro en nuestra llegada

    todo era mal y horrible

    Respuesta del alojamiento:

    Dear Urbag We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous improvement, and we assure you that we are taking immediate steps to address these issues. We hope to have opportunity to welcome you back in the future, providing an experience that reflects the outstanding service we strive to provide. Thanks & Regards Salam Sium

    Dear Urbag We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous improvement… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    25 de marzo de 2024
  • Jorge

    Escrito en 21 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    Es un hotel con sus años pero intentan mantenerlo bien. Las cosas funcionaban.

    El olor a cigarro.

    Respuesta del alojamiento:

    Dear Jorge Dorian We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous improvement, and we assure you that we are taking immediate steps to address these issues. We hope to have opportunity to welcome you back in the future, providing an experience that reflects the outstanding service we strive to provide. Thanks & Regards Salam Sium

    Dear Jorge Dorian We appreciate you for letting us know about your concern regarding bad service you experienced during your stay with us. We sincerely apologize for any inconvenience caused. Your comments are crucial to our continuous impr… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    26 de junio de 2024
  • 7.0 Bien
    Jimena

    Escrito en 1 de enero de 2024 · Se alojó en diciembre de 2023

    Comentario auténtico
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  • 7.0 Bien
    Sabrina

    Escrito en 26 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    Habitación muy grande

    Debajo en el mismo edificio del hotel hay dos discotecas que hacen mucho ruido

  • Andres

    Escrito en 24 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico
  • Nazareno

    Escrito en 2 de mayo de 2023 · Se alojó en mayo de 2023

    Comentario auténtico

    El precio

    La limpieza

    Respuesta del alojamiento:

    Dear Valued Guest, We are thrilled you found every aspect of your visit to your satisfaction and it’s great to hear that you have enjoyed your stay with us. We have considered all of your feedback, and we will make any necessary changes. Thank you very much for the lovely review and we look forward to welcoming you back at Rolla Suites Hotel. Yours sincerely, Kripesh Nair, Front Office Manager

    Dear Valued Guest, We are thrilled you found every aspect of your visit to your satisfaction and it’s great to hear that you have enjoyed your stay with us. We have considered all of your feedback, and we will make any necessary changes. Th… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    12 de mayo de 2023
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  • Jonathan

    Escrito en 29 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    La ubicación

    Olía a guardado, muebles viejos

    Respuesta del alojamiento:

    Dear Valued Guest, We are pleased to know that your experience with us was delightful. Thus, we would like to thank you on lovely feedback review of the hotel as well as our services. It is our aim to ensure that our guests here at Rolla Suites Hotel are provided with excellent services as they leave the hotel with smile and a memory to share on. Your kind words and compliments will definitely be shared with the team members as they played vital part in making your stay ‘even’ more memorable. Once again thank you so much for choosing Rolla Suites Hotel and we look forward to serving you again soon. Best Regards, Kripesh Nair, Front Office Manager

    Dear Valued Guest, We are pleased to know that your experience with us was delightful. Thus, we would like to thank you on lovely feedback review of the hotel as well as our services. It is our aim to ensure that our guests here at Rolla Su… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    12 de mayo de 2023
  • Wilfredo

    Escrito en 18 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    lo amplio de la habitación

    todo estuvo bien

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you for taking the time to include such specifics in your feedback; it is greatly appreciated. We have considered all of your feedback, and we will make any necessary changes. We look forward to welcoming you back and assuring you that your next visit will not disappoint. Best Regards, Kripesh Nair, Front Office Manager

    Dear Valued Guest, Thank you for taking the time to include such specifics in your feedback; it is greatly appreciated. We have considered all of your feedback, and we will make any necessary changes. We look forward to welcoming you back a… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    19 de abril de 2023
  • Víctor

    Escrito en 3 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    Nada

    La habitación tenia chinches en la cama, cucarachas en la sala, el olor a humedad hizo insoportable el estar en la habitación, tuvimos que marcharnos antes de 30 minutos.

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you for taking the time to write your review and we are pleased to hear that you continuously enjoy your visits to the Rolla Suites Hotel. We have noted your comments regarding your experience and as guest feedback is of extreme importance to us, please are assured that your review has been shared with the relevant manager to avoid such situation to reoccur. Once again thank you for your time and please know that you will always be welcomed at the hotel. Best Regards, Kripesh Nair, Front Office Manager

    Dear Valued Guest, Thank you for taking the time to write your review and we are pleased to hear that you continuously enjoy your visits to the Rolla Suites Hotel. We have noted your comments regarding your experience and as guest feedback … Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    15 de abril de 2023
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  • Matt

    Escrito en 4 de febrero de 2023 · Se alojó en febrero de 2023

    Comentario auténtico

    La amabilidad y el servicio del personal.....la ubicación cercana a la estación de metro y del creek,.zona de Dubai antiguo

    Falta de los servicios anunciados,como gimnasio,sauna y piscina.... Ruido,, hasta las 3 de la mañana ,de los diferentes bares en el hotel

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you for taking the time to write your review; we have taken note of your comment about your experience, and as a guest, your feedback is extremely important to us. Please be assured that your review has been shared with the appropriate manager to avoid a repeat of this situation. It is always a great feeling when our guests speak highly of our most valuable asset, which is truly our team, and it will be my pleasure to share your positive experience and appreciation with my team, as I am confident that this will motivate and empower them to continue with their; Go Beyond service culture. Thank you again for your time, and we hope that your experience will not deter you from returning to the hotel, as we look forward to welcoming you back soon. Best Regards, Kripesh Nair, Front Office Manager

    Dear Valued Guest, Thank you for taking the time to write your review; we have taken note of your comment about your experience, and as a guest, your feedback is extremely important to us. Please be assured that your review has been shared … Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    15 de abril de 2023
  • David

    Escrito en 3 de enero de 2023 · Se alojó en noviembre de 2022

    Comentario auténtico
  • Ligia

    Escrito en 28 de diciembre de 2022 · Se alojó en diciembre de 2022

    Comentario auténtico

    Restaurante

    No tengo nada

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you for taking the time to post your review about your stay with us. We are happy to read that you had a pleasant stay with us and were delighted with the restaurant. It would be a great pleasure to welcome you back soon for another love;y stay. Warm regards, Ayman Gamal Room Division Manager

    Dear Valued Guest, Thank you for taking the time to post your review about your stay with us. We are happy to read that you had a pleasant stay with us and were delighted with the restaurant. It would be a great pleasure to welcome you back… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    29 de diciembre de 2022
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  • Eider

    Escrito en 14 de diciembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico
  • Eider

    Escrito en 14 de diciembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    central

    ame dejaron con un problema con la llave de acceso a la habitación nunca pudieron arreglar la llave y todos los días tenía que bajar a que la actualizaran y poder entrar

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you for sharing your kind feedback. Please be assured that I have taken careful note of your concern and will ensure that this matter is carefully looked into. Please accept my apologies for the inconvenience caused. We hope to be given another opportunity to welcome you back again soon. Sincerely, Ayman Gamal Room Division Manager

    Dear Valued Guest, Thank you for sharing your kind feedback. Please be assured that I have taken careful note of your concern and will ensure that this matter is carefully looked into. Please accept my apologies for the inconvenience caused… Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    26 de diciembre de 2022
  • Humberto

    Escrito en 2 de diciembre de 2022 · Se alojó en diciembre de 2022

    Comentario auténtico

    Esta muy cerca estación metro , estación de Buses Abu Dhabi, es una zona central.

    Es un hotel antiguo que tendría que modernizar los cuartos

    Respuesta del alojamiento:

    Dear Valued Guest, Thank you also for sharing your observation and suggestion as these have given us great insight into the area that we need we need to improve on as our guest comfort and satisfaction are important to us. On the brighter side, we are glad you find the property in a good location. Again thank you for your kind review. We hope to welcome you again in the near future. Warm regards, Ayman Gamal Room Division Manager

    Dear Valued Guest, Thank you also for sharing your observation and suggestion as these have given us great insight into the area that we need we need to improve on as our guest comfort and satisfaction are important to us. On the brighter … Mostrar más

    Rolla Suites Hotel -Former J5 Bur Dubai Hotel
    9 de diciembre de 2022
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  • Olga

    Escrito en 11 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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