Reviews of The Ritz-Carlton Abu Dhabi, Grand Canal 5 stars

The staff was super friendly, kind and helpful Rooms are clean, spacious and the beds have great quality of mattresses!!

Amazing stay, enjoyed a lot with my friend, great breakfast, room and hotel design🔥 Special thanks to Mary from reception

The staff were welcoming and attentive, and the rooms were spacious and comfortable. Breakfast offered a great variety and quality. Although our stay was short, we managed to enjoy the pool, which was very pleasant.

There wasn’t really anything negative during our stay. Everything met or exceeded our expectations.

Very calm and not crowded.

Honestly, one of the best; staff are so helpful started with Mandeep, Aqip, Abdul…and all.

I had an amazing experience at The Ritz-Carlton Abu Dhabi, Grand Canal. The property is absolutely stunning, with its grand architecture, lush gardens, and breathtaking views of the Sheikh Zayed Grand Mosque. The pool area is one of the best I’ve seen—spacious, beautifully designed, and perfect for relaxing. The rooms are elegant, well-maintained, and offer a real sense of luxury and comfort. Dining options are excellent, with a wide variety of cuisines and top-quality service. I especially loved the attention to detail and the warm hospitality from the staff—they went out of their way to make the stay memorable. The location is ideal as well, just minutes away from the Grand Mosque, yet still offering a peaceful and resort-like atmosphere. Overall, it’s the perfect mix of relaxation, luxury, and exceptional service. Highly recommended for anyone visiting Abu Dhabi, whether for leisure or a special occasion

None

The hotel was amazing, very clean, and beautifully designed. The staff were friendly and the service was excellent.

wonderful stay at a beautiful and clean hotel with great service.

I stayed for 2 days at the Ritz Carlton in August. Great service and very well equipped hotel. Good service from check in, as well as the doormen / security when we first came in. When we were leaving, who reminded us of everything and made sure our car was ready for a quick departure. And all staff who provided great service everyday with the welcoming and valeting service

Nothing to say.

The Ritz is like having a great massage ! It's great and everyone is friendly and helpful

The length of stay ....should.have been longer

Amazing service and hospitality, top facilities and a feeling of luxury all around

My stay at The Ritz-Carlton was absolutely outstanding. It was a truly remarkable and luxurious experience to the highest standards. The services provided were exceptional, and the warm, professional attitude of the entire team made my stay unforgettable. I would especially like to recognize Selvia, Angela, Hamdy, John, and Shamir, along with all the reception and housekeeping staff. Their dedication and hospitality were among the main reasons that turned my stay into such a special and memorable experience. Thank you, Ritz-Carlton, for delivering a world-class level of comfort and service. I look forward to coming back again.

The breakfast buffet service could be improved. At times, the service was a bit slow, and I occasionally had to repeat my request to more than one staff member before it was delivered. I do understand they were busy and under pressure, but I believe a little more attention in this area would make the experience even better.

The facilities and hospitality were amazing. The breakfast was top notch. It was a memorable stay for us. The pool was also a highlight.

Nothing worth mentioning.

Great pool Great staff Nice rooms

No freshly squeezed juices at breakfast

Dealing with people in the Hotel, especially Selvi, Solaph and Hamid

Excellent luxury experience. Very warm staff members, including Prajkta, Solafa, Silvie, Ranjith, and other team members. They are all great people, always striving to make your stay unforgettable. They succeed every time, and we are coming back to that hotel for the ninth time or tenth time.