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Reviews of Atlantis The Royal 5 stars

Crescent Road Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates

#42 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 2500 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 31 August 2025

    10
    It was the best experience. My kids loved their time there and they were super excited and that made me really happy
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi

    It is the best hotel I have ever been to, ultra ultra ultra luxury

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    An amazing hotel
    • Leisure trip
    • Family with young children
    • Seascape King Room
    • Stayed 4 nights
    • Submitted via mobile

    The bath towels in the room were thin. Would have been nice to have a bag/basket in the room that could be taken to the pool or water park. I felt the prices regarding food and beverages were crazy!

    The breakfast was amazing. The staff were very friendly & happy to assist. The rooms were spacious and were well thought out regarding the aesthetics etc. we were blown away when we first walked into our room! An amazing hotel with plenty to offer.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Overall we loved our stay & can’t wait to come back next year again
    • Leisure trip
    • Family with young children
    • Royal Club Queen Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night
    • Submitted via mobile

    When I requested for a delayed checkout bcoz of my toddlers nap time clashing with checkout the lady on the guest service phone line asked me to physically go to the receptionist and request the same. I don’t expect this from a hotel that’s supposed to spark luxury and comfort in every aspect.

    The attention to detail on service and caring for the comfort of the guests

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    The art of perfection.
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    The variety of the pools and kids attractions specially Aquaventure park many pools and restaurants to enjoy.

    Everything we had a memorable weekend. Nonstop activities and things to see and do.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Outstanding
    • Business trip
    • Solo traveller
    • Seascape King Room
    • Stayed 9 nights
    • Submitted via mobile

    Unable to take my 14 year old son to some restaurants later in evening.

    Exceptional quality and service. Great atmosphere and experiences on offer.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Seascape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 2 nights
    • Submitted via mobile

    Long waiting time at check-in. And the room cards were not activated to operate the lift. We had to walk back and waited again. Thats a bit disappointed.

    The seaview room is very comfortable for a small family. Balcony is spacious, beds and pillows are so comfortable. Room slippers are soft and fluffy. Everything provided has luxurious touch pn it. Breakfast at Gastronomy is amazing as well. 18 live stations provide large varieties of choices. It is ppen from 7am to 12:00.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Business trip
    • Group
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night

    price

    Bed type and mattress , pillows , staff , facilities.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    Breakfast menu is repeated

    Well maintained

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Had to pay a holding deposit of about 6k and was not specified on booking.com when I was making the booking. I think it’s only fair that for the hotel or booking.com to add the deposit to the booking details.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Probably the best hotel that I have stayed at in Dubai
    • Leisure trip
    • Family with young children
    • Royal Club Queen Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night
    • Submitted via mobile

    Even though I booked my room with Premium champagne and complimentary drinks throughout the day, they didn't even offer me a glass of water.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room
    • Stayed 6 nights

    Paid for half board however for dinner there was only 5 restaurants to choose from & being vegetarian we were limited to what we can eat

    10/10 HOTEL

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Our stay at Atlantis The Royal was unforgettable – breathtaking hotel, world-class facilities, and a truly exceptional s
    • Leisure trip
    • Family with young children
    • Family Room - Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Our stay at Atlantis The Royal was simply out of this world – by far the best hotel experience we’ve ever had. The architecture, the luxury, the views… everything feels absolutely breathtaking. The rooms are stunning, spacious, and perfectly designed for comfort and elegance. But what truly made our stay exceptional was the service. Every staff member goes above and beyond, and we want to highlight Eva, who was absolutely outstanding. From the very first moment, she made us feel special, cared for, and always welcomed with a genuine smile. Her professionalism, warmth, and attention to detail transformed our holiday into something unforgettable. Eva is truly a gem and a perfect example of world-class hospitality. The restaurants are top-notch, each meal was a culinary journey, and the rooftop infinity pool is simply the most spectacular we’ve ever seen. Whether for families or couples, this resort delivers perfection on every level. We can’t wait to come back – and when we do, we sincerely hope to see Eva again! She made all the difference.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    It was perfect.
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is very luxurious and modern. Amazing staff, the fountains show, the area around the hotel, the beach area with the palms and various trees is amazing. I liked the pools.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Great experience
    • Leisure trip
    • Couple
    • Royal Club King Palm View - Royal Club access with breakfast, all-day premium champagne & high-tea
    • Stayed 2 nights
    • Submitted via mobile

    Everything felt luxurious. Service was great. Lots of places to explore.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Great experience
    • Leisure trip
    • Family with young children
    • Sky Pool Villa - Palm View
    • Stayed 5 nights
    • Submitted via mobile

    Not much to say really other then pricing can be a little steep and the room looked in a little need of tlc for the valuation it has. Other then that nothing else.

    The service of the team and butler made us feel really welcome. It was also nice to see that Gym can be accesses 24-7. Cleanliness and attention to detail was superb.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Amazing !! Incredible !!
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was AMAZING

    The breakfast was amazing !! The best breakfast ive ever seen in my life. The best and most amazing way of makng everything so fresh and so organized at gastronomy!! Really highly recomend.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Amazing experience
    • Leisure trip
    • People with friends
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea. UAE Resident, UAE ID mandatory
    • Stayed 1 night
    • Submitted via mobile

    Everything, the amenities, the staff, the food , the service. Atlantis the Royal it’s an different kind of experience, it’s not just a stay, everything there it’s exceptional. The way the staff treats you as soon as you arrive makes you feel like you are the most important person in the world, they are all so amazing the hospitality there it’s next level. Our room included lounge access which was an amazing perk as you can get unlimited drinks and some light bites during the day, they have different types of service such as afternoon tea and so on. They have many restaurants in the hotel but i highly recommend Milos which is a greek restaurant and the food and the service there are top notch. There are many pools to visit and it’s quite pleasant even with the temperatures in Dubai at the moment.Our room had sea view which was beautiful, the room is spacious and comfortable and smells amazing and has some nice amenities as well. The highlight of the stay was the breakfast which is served in Gastronomy restaurant, it had so many stations with different types of food so much to choose from and everything so delicious with a great experience from the staff as well.Overall great experience although we stayed for a short time, i would say it’s definitely worth for the money.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Family with young children
    • Palmscape King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean facility, spacious room with nice view, attention to detail, friendly and helpful staff throughout the stay. Each and everyone was very helpful. Excellent breakfast.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Amazing Hotel
    • Leisure trip
    • Family with young children
    • Palmscape Queen Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    Check in desk was abit busy and slow process

    The room, hotel and breakfast is amazing, great service

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Royal Club King Sea View - Royal Club access with breakfast, all-day premium champagne & high-tea
    • Stayed 3 nights
    • Submitted via mobile

    From the moment we arrived, everything about our stay was perfect. The hotel was spotless and beautifully maintained, with incredible attention to detail in every corner! The room was spacious, amazing view, comfortable, and thoughtfully equipped with everything we needed. What truly stood out was the staff— (rachid, oussama, karim, and everyone we encountered) they went above and beyond to ensure we had an unforgettable experience. They genuinely care about their guests and take pride in creating a welcoming atmosphere. Highly recommend this hotel if you're looking for exceptional service and a relaxing, top-quality stay. We’ll definitely be back!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Seascape Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was amazing 👏

    Stayed in June 2025

  • Reviewed: 18 August 2025

    9.0
    No 1
    • Leisure trip
    • Family with young children
    • Palmscape King Room UAE Resident, UAE ID Mandatory
    • Stayed 1 night
    • Submitted via mobile

    All is good

    RAJABUDHEEN HABEEB Mohamed my friend recommended Atlantis royal it was amazing

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    The beauty of dubai
    • Family with young children
    • Seascape King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff the look and house keeping manager the looks everything

    Very beautiful and nice some thing to admire the dubai prince vision

    Stayed in August 2025

Showing 1 – 25

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