Reviews of The St. Regis Dubai, The Palm 5 stars
The Palm Island - Jumeirah - Dubai - United Arab Emirates, Palm Jumeirah, 53809 Dubai, United Arab Emirates
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSt Regis is always welcoming, it gives that homely feel
Can’t fault it
Dear Yazdaan, Thank you for sharing your feedback. We are thrilled to hear that you felt at home during your stay with us. We look forward to welcoming you back for another exceptional experience. Best regards, The St. Regis Dubai, The Palm Team
Dear Yazdaan, Thank you for sharing your feedback. We are thrilled to hear that you felt at home during your stay with us. We look forward to welcoming you back for another exceptional experience. Best regards, The St. Regis Dubai, The Pa… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe luxury rooms and facilities
Staff are slow and not knowledgable. It took 20 min for check in as soon as I sat with a receptionist .
Dear Hussam, Thank you for sharing your feedback. We are glad you enjoyed our luxury rooms and facilities, and we apologize for the delay and experience during check-in. We appreciate your comments and hope to have the opportunity to welcome you back for a smoother and more seamless stay. Best regards, The St. Regis Dubai, The Palm Team
Dear Hussam, Thank you for sharing your feedback. We are glad you enjoyed our luxury rooms and facilities, and we apologize for the delay and experience during check-in. We appreciate your comments and hope to have the opportunity to welco… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation Facilities Access to the Mall Staff responsibility and their helpful and supportive Their loyalty and commitment Experience to manage the customers
I ask the extension for the same family room however I understand they have limitations. I did understand the situation however the mange to get another two rooms next to each other.
Dear Ali, Thank you for your kind feedback. We are delighted to hear that you appreciated our location, facilities, and the support and dedication of our team. We also appreciate your understanding regarding the room allocation and are pleased we could accommodate your family in adjacent rooms. We look forward to welcoming you back for another memorable stay. Best regards, The St. Regis Dubai, The Palm Team
Dear Ali, Thank you for your kind feedback. We are delighted to hear that you appreciated our location, facilities, and the support and dedication of our team. We also appreciate your understanding regarding the room allocation and are ple… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing staff, hospital and facilities
Nothing
Dear Josh, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hospitality, facilities, and the service provided by our team. We look forward to welcoming you back for another exceptional stay. Best regards, The St. Regis Dubai, The Palm Team
Dear Josh, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hospitality, facilities, and the service provided by our team. We look forward to welcoming you back for another exceptional stay. Best… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt was my wife’s birthday they surprise her with ballons and cake and the stuff were very helpful
Room dining the breakfast wasn’t that good
Dear Alzahraa, Thank you for sharing your experience with us. We are delighted to hear that our team helped make your wife’s birthday special. We appreciate your feedback regarding breakfast and room dining and will take it into consideration to enhance our offerings. We look forward to welcoming you back. Best regards, The St. Regis Dubai, The Palm Team
Dear Alzahraa, Thank you for sharing your experience with us. We are delighted to hear that our team helped make your wife’s birthday special. We appreciate your feedback regarding breakfast and room dining and will take it into considerat… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewModern and clean
Dear Khalida, Thank you for choosing The St. Regis Dubai, The Palm. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, The St. Regis Dubai, The Palm Team
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was not available at the normal check-in time. We got the room at 4pm!!
Dear Aqeel, We sincerely apologize for the delay during your check-in and understand how this may have affected the start of your stay. Please be assured that your feedback has been shared with the team to help us improve our processes. We hope to have the opportunity to welcome you back for a seamless experience in the future. Best regards, The St. Regis Dubai, The Palm Team
Dear Aqeel, We sincerely apologize for the delay during your check-in and understand how this may have affected the start of your stay. Please be assured that your feedback has been shared with the team to help us improve our processes. We… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything.. all the staff went out of their way to make the stay memorable and very comfortable.
No complaints at all!
Dear Nadia, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay and that our team, including your butler, made it memorable and comfortable. We look forward to welcoming you back to The St. Regis Dubai, The Palm soon. Warm regards, The St. Regis Dubai, The Palm team
Dear Nadia, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay and that our team, including your butler, made it memorable and comfortable. We look forward to welcoming you back to The St. Reg… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExceptional hotel. All Staff were amazing, so attentive and happy to help with any request. In particular Sohail working at the pool was great, and was fantastic with our 1 year old. Rooms are modern and luxurious, with amazing views of the palm. Superb hotel. The breakfast buffet was the best we’ve ever had, a huge range of high quality food. HIGHLY recommend.
The only minimal feedback we’d have from our stay is that it’s a shame the lobby bar doesn’t allow any under 21s to come in with parents, which meant they lost our business for drinks.
Dear Ryan, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the hotel, our team, as well as the breakfast buffet. It’s always a pleasure to know that our associates helped make your stay enjoyable for you and your little one. For drinks and family time, our Pool Bar and Cordelia restaurant welcome children, allowing you to relax and enjoy with your little ones. Ruya also welcomes children until 10 PM, ensuring that families can enjoy a complete dining experience. We look forward to welcoming you back for another exceptional stay. Warm regards, The St. Regis Dubai, The Palm team
Dear Ryan, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the hotel, our team, as well as the breakfast buffet. It’s always a pleasure to know that our associates helped make your stay enjoyable for you an… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewProperty is very nice very clean. Stuff are amazing. Everything is superb.
Facilities are amazing could be better. It’s just annoying to take a shuttle to go to the beach since there’s no beach around however, the pools are decent. The staff are nice, especially in the housekeeping stuff.
Dear Mahmoud, Thank you for sharing your feedback and for your kind words about our team and facilities. We are glad you enjoyed your stay and truly value your comments. While the hotel itself is not directly on the beach, our guests enjoy exclusive access to Kyma Beach Club, with a complimentary shuttle operating every hour for your convenience. Please note that access is reserved for guests aged 21 years and above. This, along with our pool facilities, ensures a variety of relaxing options to suit every preference. We hope to have the pleasure of welcoming you back soon. Warm regards, The St. Regis Dubai, The Palm team
Dear Mahmoud, Thank you for sharing your feedback and for your kind words about our team and facilities. We are glad you enjoyed your stay and truly value your comments. While the hotel itself is not directly on the beach, our guests enjoy… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified review