Reviews of Tropicana Guestroom 7 min walk from the beach
14 5 A Street, Jumeirah, Dubai, United Arab Emirates
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Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewSo cozy and wonderful - if you want a little Hideaway to retreat this is the perfect sanctuary ♥️
Nothing !
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewProximity to the public beach.
No information sent about checkin, despite me giving the correct information about my checkin time. I had to hope that the room was the correct room. No information about the Wifi in the room. I had to wait for the next morning to find out. Room had a slightly mouldy smell to it.
Dear Lucas, Thank you for your feedback. Upon reviewing your comments, I discovered that my templated scheduled messages had been inadvertently disabled—likely due to a Booking.com system error. I have since rectified this issue, and the automated messaging system is now functioning correctly. I wish you had brought this to my attention during your stay, especially when I inquired about your satisfaction and you indicated everything was fine. Open communication allows me to address and resolve any concerns promptly, ensuring a better experience for all guests. Please note that this issue was specific to Booking.com. On Airbnb, I utilize a more advanced system that has not encountered such problems. Future guests can rest assured that all necessary information will be communicated effectively. Thank you for bringing this to my attention, and I apologize for any inconvenience caused. Best regards, Zenia
Dear Lucas, Thank you for your feedback. Upon reviewing your comments, I discovered that my templated scheduled messages had been inadvertently disabled—likely due to a Booking.com system error. I have since rectified this issue, and the a… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewN/A
Unfriendly staff, communicated two weeks ahead of stay with no response.
Dear Mr. Lok, We’re sorry to see your negative review, especially considering you did not stay at our guest room. Your reservation was made under a non-refundable rate, which offers a lower price in exchange for a firm commitment. As such, cancellations under this rate are not eligible for refunds, and this is clearly stated at the time of booking. We also noticed that you never personally contacted us. You submitted a cancellation request through Booking.com, but did not reach out directly to request any exception or explain your situation. If flexibility is important in your future travels, we kindly suggest selecting a refundable rate, which offers more freedom to cancel or modify your plans. We always strive to be clear and fair with our guests, and we appreciate your understanding. Kind regards, Zenia
Dear Mr. Lok, We’re sorry to see your negative review, especially considering you did not stay at our guest room. Your reservation was made under a non-refundable rate, which offers a lower price in exchange for a firm commitment. As such, … Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewGreat location, nice room if you would like to stay close to the beach - and public transport also available in walkable distance. The guesthouse's atmospere was really lovely, the staff was kind and helpful.
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Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewlocation
The room's cleanliness rate was 60%, and there were insects on the floor
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewQuite silent place
there’s a spider & aunts
Reviewed: 25 November 2023 · Stayed in November 2023
Verified reviewReviewed: 6 October 2023 · Stayed in October 2023
Verified reviewLovely home with a beautiful garden. Great location and Nice people. It was a peaceful and comfortable stay.
Reviewed: 20 March 2023 · Stayed in March 2023
Verified reviewthe free and easy access from outside and the cozy atmosphere. it is just right for a single person and for short stay where you just need a place to sleep and rest. Need car.
all was good for what I needed, bathroom is small and shower curtains would be a plus to avoid water going everywhere