Reviews of Wyndham Residences The Palm 5 stars
Crescent Road West Palm Jumeirah , Palm Jumeirah, 00000 Dubai, United Arab Emirates

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, Room , Amenities, Breakfast
Dinner, Room Service
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewExcellent property. Wonderful breakfast Professional People at the reception especially Surendra and YinMin was very helpful.
Everything perfect
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewlocation and Surendra
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSurendra was extremely helpful and polite. Ramajan also kept our room absolutely spotless. Thank you, we look forward to staying again.
Dear Jamie, Thank you for your kind words! We’re delighted to hear that Surendra was helpful and polite, and that Ramajan kept your room spotless. Your appreciation means a lot to our team. We look forward to welcoming you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Jamie, Thank you for your kind words! We’re delighted to hear that Surendra was helpful and polite, and that Ramajan kept your room spotless. Your appreciation means a lot to our team. We look forward to welcoming you back again soon… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewValet team was helpful; the pool design is genuinely nice. Room size was amazing with all the necessary amenities. The restaurant size was moderate, yet the team was quite helpful. Food in general was good.
The reception information was not accurate, and the front desk communication at the check-out was annoying, noting the late check-in. The entrance gate is not so visible, I would suggest more signage, I had to take several tours to identify it.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery nice ... big rooms , excellent food. Many thanks to Yin Min and Surendra from reception. They made our staying worries less!
Dear Andrei, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the spacious rooms and excellent food. A special thanks for recognizing Yin Min and Surendra from reception—we’re glad they could help make your stay worry-free. Your kind words mean a lot to us all. We look forward to welcoming you back soon for another great experience! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Andrei, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the spacious rooms and excellent food. A special thanks for recognizing Yin Min and Surendra from reception—we’re glad they could help make your stay … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewsurendra and ahamed were very helpful thank you for everything🙏🏻
Dear Alara, Thank you so much for your kind feedback! We're delighted to hear that Surendra and Ahamed were helpful and contributed to a positive experience during your stay. Your appreciation means a lot to us, and we’ll be sure to pass along your thanks to both of them. We hope to have the pleasure of welcoming you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Alara, Thank you so much for your kind feedback! We're delighted to hear that Surendra and Ahamed were helpful and contributed to a positive experience during your stay. Your appreciation means a lot to us, and we’ll be sure to p… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe are very happy staying this hotel. The reception team from Ms. Karina, Yin, Surendra,Dianne, Sadik all are always smiling and friendly.Their service are super. We will come back for sure.
Dear valued Guest, Thank you so much for your kind words! We’re thrilled to hear that you had such a happy stay with us. It’s wonderful to know that Ms. Karina, Yin, Surendra, Dianne, and Sadik made such a positive impression with their friendly smiles and exceptional service. Your recognition means a lot to the entire team. We truly appreciate your support and look forward to welcoming you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear valued Guest, Thank you so much for your kind words! We’re thrilled to hear that you had such a happy stay with us. It’s wonderful to know that Ms. Karina, Yin, Surendra, Dianne, and Sadik made such a positive impression with their f… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewHotel staff is perfect
One of the two elevator is under maintenance for whole stay 8 days!! Unacceptable Breakfast restaurant is very small, breakfast menu and taste is not good enough
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewHotel Staff is perfect,
There is 2 elevator in the building, one is under maintenance for whole stay, 8 days!! Breakfast restaurant is so small and boring , breakfast menu is weak 🫣
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery good stay specially surendra bell man very helpful room cleaning lalu hafiz and jubyer good thank yuo
Dear Jamil, Thank you for your kind feedback! We’re delighted to hear you had a very good stay with us. A special thanks for highlighting Surendra from our bell team—he’ll be so pleased to know his helpfulness stood out. We're also glad that Lalu, Hafiz, and Jubyer from housekeeping made a positive impression with their efforts. Your appreciation means a lot to all of us, and we look forward to welcoming you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Jamil, Thank you for your kind feedback! We’re delighted to hear you had a very good stay with us. A special thanks for highlighting Surendra from our bell team—he’ll be so pleased to know his helpfulness stood out. We're also gl… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was great so as the dinner set up menu. Nathaniel and the rest of the staff in the restaurant are very accommodating and helpful. Thanks for the wonderful dine in experience. They have a nice and clean pool that kids will enjoy.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean rooms and staff are friendly with good service. Very good breakfast. Pool and private beach with palm views.
Dear Ravi, Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the clean rooms, friendly service, and especially our breakfast offerings. It’s also great to know you had a chance to relax by the pool and take in the beautiful palm views at our private beach. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Ravi, Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the clean rooms, friendly service, and especially our breakfast offerings. It’s also great to know you had a chance to relax by the pool and take in the b… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSurendra and sadik and all the other staff were really nice! Can recommend it
Dear Kessels, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience and that Surendra, Sadik, and the rest of our team made you feel welcome. Your recognition means a lot to all of us. We truly appreciate your support and hope to welcome you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Kessels, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience and that Surendra, Sadik, and the rest of our team made you feel welcome. Your recognition means a lot to all o… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSurendra was really great and helpful when there was a trouble with our room an de had to change.
Dear Ann-Liz, Thank you for sharing your experience with us. We’re sorry to hear there was an issue with your room, but we’re very glad that Surendra was able to assist you promptly and make the situation easier. Your kind words mean a lot, and we’ll be sure to pass them along to him—he’ll be happy to know he made a difference. We hope to welcome you back for an even smoother stay next time! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Ann-Liz, Thank you for sharing your experience with us. We’re sorry to hear there was an issue with your room, but we’re very glad that Surendra was able to assist you promptly and make the situation easier. Your kind words mean a lo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe Staff were excellent, the facilities were good, loved the pool and access to the sea. It was close to a good restaurant, rooms were very spacious and well equipped.
We did not get our booked room with direct access to the beach on the ground floor. We were given a room on the 5th floor and that had a flooded bathroom, so we moved to another bigger room on the 5th floor, a very large room, which also had a flooded bathroom but this was fixed promptly. The lifts were also out of action a few times during our stay.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect , the views , the staff and the amenities
Dear Danish, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the views, our staff's service, and the amenities. It was a pleasure having you with us, and we hope to welcome you back again soon for another perfect stay! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Danish, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the views, our staff's service, and the amenities. It was a pleasure having you with us, and we hope to welcome you back again soon for ano… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSurendra was very helpful and welcoming
Nothing was wrong
Dear Zahida, Thank you for your wonderful feedback! We’re thrilled to hear that everything was just right during your stay, and especially grateful for your kind words about Surendra. We'll be sure to share your compliments with him—he'll be delighted to know he made a positive impact. We look forward to welcoming you back again soon! Kind regards, Alaaeldin Elbehiry Front Office Manager Wyndham Residences The Palm
Dear Zahida, Thank you for your wonderful feedback! We’re thrilled to hear that everything was just right during your stay, and especially grateful for your kind words about Surendra. We'll be sure to share your compliments with him—h… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified review