8.9

Reviews of Hotel Aulona 3 stars

Rruga Lefter Talo, nr.84, 9701 Sarandë, Albania

  • Marcelo

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The location of the hotel is perfect, and having a parking space was a huge plus, as it made me feel safe leaving the car and gave me peace of mind. Mr. Sofokli is an excellent person, it honestly feels like he is available 24/7 at the reception, always ready to help. Tony, who manages the bookings, is also a wonderful person and makes an excellent coffee with his machine during breakfast. The breakfast was average but satisfying. There were two fruit options (melon and watermelon), delicious cakes, pancakes, fried and boiled eggs, sausage, toast, teas and juice. It was more than enough for me. Overall, I had a very pleasant stay and truly appreciated the warm hospitality.

    The bathroom doesn’t have a proper shower box, so it tends to get wet after showering, but it wasn’t really an issue for us.

  • Erisa

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Bente

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    the staff and room were amazing! staff was so welcoming and helpful. the room was amazing and it even had a kitchen and a lovely balcony. amazing place to stay at

    nothing really!

    Property response:

    Thank you 🙏

    Hotel Aulona
    3 September 2025
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  • 7.0 Good
    Sunay

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Igli

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Katarina

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Bianca

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Kemal

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Hotel Aulona was great, we loved it. The staff was lovely and helpful. The rooms were pretty much the same as advertised. The only thing is you dont know which balcony you were gonna get (we got one with not exactly the best view). The location is literally 5 minutes at most from the main promenade. The breakfast was also an amazing feature, though I would prefer a bit more "salty" options.

    The breakfast was also an amazing feature, though I would prefer a bit more "salty" options. Personally, not an issue but just to put it out there - there is no elevator in the hotel.

    Property response:

    Thank you Kemal 😊

    Hotel Aulona
    25 August 2025
  • 7.0 Good
    Redona

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The location

    The food was not fresh and of good quality.

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  • Emil

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Josefine

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Truly above and beyond customer service from the moment we arrived with my sister having sprained her foot while traveling. We got offered a new room on a lower floor that was also bigger. They offered to help a lot, and you could tell they were such genuinely good people. The hotel was very clean, close enough to the center (except when on crutches, but we got a great taxi driver recommendation from the hotel), but otherwise you could walk to the center, different beaches or to the bus. The breakfast was also good with different options, like eggs, pancakes, pastries and fruit. If I ever come back to Saranda, I will definitely come back here. Thank you so much for your great hospitality!

    Property response:

    Thank you so much 😊 you are welcome 🙏

    Hotel Aulona
    25 August 2025
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  • Dimitris

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Excellent location right in the heart of Sarande. Very clean providing the essentials for a short stay. Excellent value for money and the personnel were very friendly. Definitely try the restaurant called Isumi right next to the hotel, it’s a family-run restaurant with fantastic dishes and great prices.

    The fact that you had to walk many stairs to reach the hotel since it’s in the main road right above the coastline, but it was not a serious problem

    Property response:

    Thank you ☺️

    Hotel Aulona
    28 July 2025
  • Bianca

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Lovely staff, clean rooms, nice breakfast, close to the beach and restaurants

    The rooms are a bit smaller than expected

    Property response:

    Thank you 😊

    Hotel Aulona
    3 September 2025
  • Ibtehal

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    So clean the bed sheets and towels and everything 🤍 the owner is amazing and his family. His kind & lovely wife and son who never hesitate to help. Location is perfect for night life (walking in the city center, restaurants, bars)

    Nothing honestly except thar there r many stairs from the city centre so if you hv a baby with a baby strollers or disabled person in the family and you don’t drive might be an issue unless if you are ok to use taxi.

    Property response:

    Thank you 🙏

    Hotel Aulona
    3 September 2025
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  • Mykhailo

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review

    Very friendly and sincerely hospitable staff, always ready to help with any question. The location is great. The breakfast was tasty and fresh. Very clean new room, good bed linen, and a convenient bed. I'd strongly recommend this location to everybody and will stay here if I'm back to Saranda one day.

    Everything was awesome!

    Property response:

    Thank you ☺️

    Hotel Aulona
    18 July 2025
  • Serge

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    I had a great stay at Hotel Aulona in Saranda. Everything was very clean, the breakfast was plentiful and tasty, and the staff were exceptionally friendly and helpful. I would definitely recommend it to anyone visiting the area.

    Property response:

    Thank you so much 😊

    Hotel Aulona
    18 July 2025
  • Mario

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
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  • Victoria

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Bed was pretty comfortable

    There was a couch in my room that I think had something living in it. From the outside everything looked clean, but when I was sleeping last all I could hear was random ticking and buzzing sounds. I tried to smack the couches and they stopped momentarily and then started again in a different place INSIDE the couch. Was driving me nuts. Also, I thought it was very odd that the staff would often come into my room whilst I wasn’t there. This was noticeable with the blankets folded and I whilst I appreciate the gesture, I had all my valuables in that room including my passport. So I didn’t like they kept coming in without my permission, as the stay wasn’t over yet. Overall quite strange, definitely not worth the steep price.

    Property response:

    Hello, Thank you for your feedback. We’re sorry to see such a low rating, especially considering the efforts we made to ensure you had a pleasant stay. Please note that our staff checks the rooms daily for cleaning purposes as part of our standard procedure, and during your stay, we even offered you a complimentary room upgrade to a better category than the one you originally booked. Additionally, although allowing strangers into the room is against our policy, we made an exception in your case to accommodate your situation. We also personally invited you to join us for breakfast, but unfortunately, none of these gestures were reflected in your review. Of course, we respect your opinion, but we kindly ask you to consider whether your rating truly reflects your experience with us. Either way, we wish you all the best and hope you enjoy your future travels. Kind regards, Toni

    Hello, Thank you for your feedback. We’re sorry to see such a low rating, especially considering the efforts we made to ensure you had a pleasant stay. Please note that our staff checks the rooms daily for cleaning purposes as part of our… Show more

    Hotel Aulona
    8 June 2025
  • Donna

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Run by a lovely couple and their son. The room was spacious and very comfortable. Absolutely spotless. Daily room cleaning provided. Huge varied breakfast. Very good location just up some steps from promenade and short walk to bus stop. We loved it.

    Property response:

    Thank you 🙏

    Hotel Aulona
    29 May 2025
  • Patrizia

    Reviewed: 5 October 2024 · Stayed in October 2024

    Verified review
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  • Mmajamm

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    Very friendly owners and great breakfast. Location close to the center.

    Property response:

    Thank you 😊

    Hotel Aulona
    29 May 2025
  • Jef

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review

    Great location and very friendly staff

    Shower could be better and also no balcony at standard room.

  • Getoar

    Reviewed: 23 August 2024 · Stayed in July 2024

    Verified review
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  • Aldi

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    Everything was perfect. The staff was very welcoming and helpful.

    Nothing to add.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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