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Reviews of Diamond Hill Resort & SPA 4 stars

Rruga nacionale Vlore-Sarande, Uji i Ftohte,, 9402 Vlorë, Albania

#188 of 229 hotels in Vlorë

Guests' Choice

Review score

Based on 111 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    6.9

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    6.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 22 August 2025

    8.0
    Very nice I loved this except for staff and the beds.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only thing was staff was very slow and didn’t bother to do their job quick. The children’s beds didn’t have a mattress and had to sleep on something very hard on the bed. The bed sheets were stained and very dirty. In the bedroom with the double bed I sat on it and the legs of the bed snapped. We had to sleep slanted on one side as they were broken. The air conditioning didn’t really work. The Tv asked for a Samsung account to use it and when I would type my account it would restart the Tv.

    The buildings close together were nice and the pools were very fun. The water slide was the best part! The breakfast,lunch and dinner was very nice and I enjoyed the kids play area at night.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Great family hotel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The pool area could be smarter some of loungers broken. Bad behaviour from some kids on slide and no lifeguard or staff until much later. Timing re openings a bit late.

    Very good family room. Big main bedroom bunk beds separate and kitchenette including hob and freezer and fridge. But only cups not cooking utensils. Very very clean. Towels for pool provided. Soft play area good for up to age 8. Breakfast good choice

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Decent but not worth the price
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The food was expensive at the restaurant compared to portions. I didn't like that the pools didn't have a kid friendly height and were very cold. I wanted a massage but there wasn't any that week too. Also they didn't provide any soap or sponge in the apartment for a 3 night start we had to buy everything.

    I liked that they had good restaurants around and the staff was super nice.

    Stayed in August 2025

  • Reviewed: 18 July 2025

    7.0
    Good family hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    If you want to use the kitchen, it is there but hardly any utensils, pans, pots etc. The hallways and reception is very dark and dated, but room however was much nicer. Not great beaches right by it, so if you don't have a car it is a little far out.

    Clean room, pool is good although it is closed off with nearby buildings, different from what it looks in the photos. Roof top bar is fantastic and much more modern than the hotel. Jungle land was good, but very loud music. Room for 4 was good. Restaurants close by.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    7.0
    decent stay but not worth the money
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    The breakfast was good, but it was disappointing that it wasn't a buffet breakfast. You stay at a hotel that includes breakfast FOR the buffet.

    We chose to stay here solely for the kids club. I had read prior to coming that the club only opened in the evening, which I couldn't believe was true. But it indeed does only open in the evening which is very weird. Nonetheless, my daughter had a really good time there.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    Nice location but not worth the money
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Access to the pool is awkward, you need a ticket from the front office to use it. Breakfast is ok but coffee is not included in the price. The AC in the room was ok but not very strong.

    The location is very good for views of the sea with a lot of parking and a pool

    Stayed in June 2025

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Staf was very friendly, rooms are spacious and very clean.

    Stayed in January 2025

  • Reviewed: 11 November 2024

    8.0
    Great for kids
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Unusual breakfast options, staff not very friendly in some parts of the hotel

    Great indoor playground and pool, good views from front facing rooms

    Stayed in October 2024

  • Reviewed: 23 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 7 nights
    • Submitted via mobile

    No acces t the beach, no sidewalk, we had construction as a view from our window

    Pool

    Stayed in August 2024

  • Reviewed: 21 August 2024

    6.0
    Not the nicest place
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staff not helpful, i always felt i need to excuse myself to even ask basic things or order anything at the bar. I was in the pool area and the bar staff was smoking outside, they looked at me Like Disturbed for ordering a beer. Only one elevator, always busy. Breakfast very poor, the coffee machine is terrible and squirt a coffee that is undrinkable, so you end up ordering one which the staff does it with a very uncomfortable face. Room was old and rundown.

    Kids area was cool, entertaining available.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Clean rooms, Good Staff, good Pool,
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 1 night

    Breakfast have limited options, they do filling very slow. we reached 9:30 and by 9:45 looks like they have no intention to do refill. however we managed to get our stuff. bit away from Beach. way is under construction. no proper toiletries.

    Clean Rooms, Good Staff, very good AC, very good Pool

    Stayed in August 2024

  • Reviewed: 10 August 2024

    8.0
    Great, reasonably priced hotel
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    A lovely, modern apartment, perfect for our family of 4 and very reasonably priced. An amazing rooftop bar with beautiful views of Vlore and great cocktails. And also a good breakfast with a decent selection

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    Amazing stay with kids, great pool and kids play area, friendly staff.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was hit and miss. Didn't always restock the food or cutlery.

    Great facilities for kids, safe onsite parking.

    Stayed in August 2024

  • Reviewed: 1 July 2024

    6.0
    It was great just missed that the attractions that my kid could enjoy weren’t working
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The best things weren’t available, pool slide and bouncing castles

    It could be perfect just most of the things were no open or active

    Stayed in June 2024

  • Reviewed: 1 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights

    There is kitchen in the room but almost without utensils. Water slide worked 2 out of our 5 days stay. We booked this hotel mainly due to water slide for kids - thats big minus. Staff had lot of excuses to turn it on - broken/later and so on. We never had breakfast coffee from machine. One day - no coffee, second day - no water, third day - needs cleaning, etc. Even when we told them, they never fixed that. At least it was possible to order coffee from the bar. Pool area opens around 10am (its quite late), but hey - "around" means when ladies serving pool reception finish their coffee, so it was usually 10:10am and you wait like idiot in front of locked doors. Then you have to wait another 10-15 minutes before robotic pool cleaner finishes the job and so on. All the staff looked totally pissed off during the day and we were there in June, so before the season. I dont want to see them during the full season.

    Big room, cleaned every day, parking in the hotel garages.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Nice hotel with good facilities in Vlorë
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Location was a little bit out of the town.

    Breakfast, pool, view.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Satisfactory, I would definitively go back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 1 night

    I would have appreciated complimentary coffee and water with breakfast. Juicy was also missing. Housekeeping needs to be improved, the shower cabin was not that clean and there were No toiletries available.

    Quick check-in process. Very welcoming front desk staff and atmosphere. Our sea view family suite was spacious and comfortable. The restaurant offered good fish menu options and the waiter was professional. The breakfast was abundant and tasty with good alternatives for adults and kids too. The SPA & Pool facilities are exceptional. The indoor swimming pool was simply amazing. My son wouldn't get out of it once he tried it. We also tried a couple massage. The massage ladies were excellent.

    Stayed in June 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The WiFi went out and I couldn’t pay for my massage that I had scheduled 4 days prior, on my last day of vacation. I showed up, it didn’t work, the wifi came on less than 10 min later. I went back and they had given my spot away. A fancy hotel like this should have a backup plan. I was furious. I wanted to end my vacation with a nice massage and I didn’t get it. Put a bad end to my trip.

    It was a very nice room. Driving distance to Vlore. No beach close by due to construction.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Small selection of dishes. Besides that only few people from personel speak english Outdoor swimming pool was closed.

    Indoor swimming pool is very nice. Rooms are spacious. Wifi is working pretty good.a

    Stayed in March 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pool & gym didn’t open until 2 - very inconvenient, location was far from Center and no public transport

    Nice breakfast and pool facilities, very clean and comfortable.

    Stayed in November 2023

  • Reviewed: 14 October 2023

    7.0
    Enjoyable Stay!
    • Leisure trip
    • People with friends
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    There could be more diversity to the breakfast

    Nice rooms and close proximity to the city

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The pool in the picture was empty of water, and there was a small gunman

    Clean and tidy

    Stayed in October 2023

  • Reviewed: 9 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We were unaware the indoor pool wasn't working until we got there.

    The water slide The rooms were comfortable and dark

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Very good, friendly staff, helpful and professional, thank you. swimming pool was also good. The food at the restaurant was excellent. The rooms were very good and spacious..

    Stayed in August 2023

Showing 1 – 25

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