Reviews of ETER Hotel

I booked this stay for my daughter, this is her review- Absolutely incredible stay! I stayed in the penthouse suite and it was breathtaking – huge, spotless, and with the most beautiful balcony view. The pool area and private beach were perfect, and I loved how close the hotel was to gorgeous restaurants, bars, beaches, and local sights. The staff truly made my stay unforgettable – so warm, welcoming, and always ready to help. A special thank you to Enxhi, Aurora, and Kristjana for going above and beyond – you are absolute stars and made my stay amazing. I can’t wait to come back. - Afsha

Great breakfast choice. Comfy bed and strong shower. Next to the beach and good location. Food in the restaurant is very good!

Pool area is quite small and very crowded! Would be nice to have a dressing table area to get ready instead of standing in the bathroom.

Decent Place

Nothing

Excellent modern style hotel with very good facilities re pool and private beach area. Corner suite served as family room with main bedroom with balcony overlooking pool and sea. Bar good value cocktails - beer which you could have by pool more expensive but ok. Top end prices but facilities and style seemed superior to those around. Pool area clean and smart. Lots of sun beds.

For the price and level of hotel the breakfast was a bit chaotic - not enough cups etc. hot food was cold. No towels provided for the pool would have expected as did get at lower rated hotels. I had to ask at 9.45 a.m. whether the pool (said to open at 8) was ready. Still had cleaning pipes in. The beach bit was narrow with only 3-4 rows of beds but that was available sand-wise. What I did not like was service and attitude of bar staff. I paid my bar bill in cash (4 drinks). However I had a call to my room from reception and I confirmed I had paid it drinks. There was then a knock on door from bar manager at 10.30 pm. I was upset at being told I had not paid. I then complained to reception they said was a misunderstanding. Even so I have never been to a hotel where a bar staff member came to my room at 10.30. My children were asleep I was in my pyjamas! If they knew my room they knew I was there the next day and could have asked me in the morning. This really did spoil my stay and this was a big treat for my family to be in such a hotel for two days. This was not what I was expecting from such a highly rated hotel and very disappointing.

The cleaning staff, Rrushe and Netlija, were very friendly and always asked if everything was okay in the room and if anything was missing. The restaurant was excellent in terms of flavor. I highly recommend the fish "Dentale" as well as the Tagliate. The room was always tidy and clean.

The breakfast tasted rather bland and lacked real flavor. The SPA was advertised as being available, but it was closed. Furthermore, there were promotional materials on-site outside promoting the SPA, even though it was closed. When I made the booking four months ago, there was no information indicating that the SPA area would be closed. A waiter from the restaurant brought us food but forgot the cutlery. We didn't notice him at first, and he entered our room without consent, which I found unacceptable. If my girlfriend had been in the shower, I would have reacted differently, but I chose to ignore the incident.

Good facilities, very good location, all new and high quality. The beach is close and pristine, a bit grassy at times, but really good. The breakfast is OK, not great but offers choices. The rooftop pool is stunning - a must do.

For staff, the general rule is that the girls are much more attentive than the lads, and a lot more communicative. I had to instruct them and catch their attention by shouting. They need training and even education. The breakfast is OK - not really worth the price and also not satisfying. The night reception staff hardly speaks any English. What really disturbs me is the attitude of the entitled staff members and guests towards foreign guests: whether it’s not respecting someone’s privacy, ignoring guests wishing to order, in the middle of a discussion: as soon as someone older Albanian shows up, they catch all the attention by shouting and being disrespectful - this might work for some, and in some cheap all inclusive places, but not in a hotel that labels itself as boutique at that price range.

Was a kind people very friendly

Everything was good

The beach front location of the property was perfect walking distance to all resort amenities. Small property that’s well maintained & clean. All staff we came in contact with were friendly. Room was spacious and all facilities worked well. Views from superior room were amazing as they were over the beach.

These things didn’t affect our enjoyment but are things to improve on perhaps for other guests. No tea & coffee in room although facilities were there. All the basics were there for breakfast there was no signage on the breakfast buffet to indicate what everything was. For example the type of sausage on the hot buffet, what type of jam was on offer, the types of cold meats etc. A toaster & perhaps a fresh egg station would be good additions for the future. Also late flight provisions perhaps you could offer warm showers. We had to use the showers & changing rooms near the pool and when we reported the shower cold no one seemed to care. The spa facilities had other showers that were locked and not being used. Perhaps they may have been warm??!!.

Nothing i would think of it

The views of the sea

It was poorly maintained… previous room occupancy personnel waste was left in the room !

Bad treatment and behavior by the employees, but the hotel is of high quality and worth a visit.