8.4

Reviews of Green Coast Hotel MGallery Collection 5 stars

AL, Palase, Green Coast, 9425 Vlorë, Albania

  • James

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The property is fantastic. But the service does not match the price tag of the room. Some of the staff just seem so uninterested in the guests. There was one or two good waiters but in general the service was poor.

    The service. You feel like you are bothering some of the staff when asking a question. Not all of them but the majority.

  • Eddie

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Anna

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    I like the space between the sun beds. The property the cleaning less and everything

    I liked every thing

    Property response:

    Dear Anna, Thank you for sharing your feedback. We are so pleased to hear that you enjoyed your experience with us, especially the spacious layout of our sun beds and the overall atmosphere of the property. It's truly rewarding to know that you liked everything during your stay. We hope to have the pleasure of welcoming you back for another relaxing visit. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Anna, Thank you for sharing your feedback. We are so pleased to hear that you enjoyed your experience with us, especially the spacious layout of our sun beds and the overall atmosphere of the property. It's truly rewarding to know tha… Show more

    Green Coast Hotel MGallery Collection
    27 August 2025
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  • Lorida

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Amazing hotel, great staff and extremely clean.

    Property response:

    Dear Lorida, Thank you for your wonderful feedback. We’re thrilled to know that you had an amazing stay and that our team left such a positive impression on you. Cleanliness and exceptional service are at the heart of what we do, and it's always rewarding to hear that our efforts made your experience truly enjoyable. We look forward to welcoming you back for another memorable visit. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Lorida, Thank you for your wonderful feedback. We’re thrilled to know that you had an amazing stay and that our team left such a positive impression on you. Cleanliness and exceptional service are at the heart of what we do, and it… Show more

    Green Coast Hotel MGallery Collection
    27 August 2025
  • Erion

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Taulant

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Arjan

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Geraldo

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Altind

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Perfect location right at the only Blue Flag beach in Albania. The architecture and design are uniquely beautiful, from exteriors, to the communal areas and the quiet luxury minimalist style of the rooms and suites. The room was comfortable and equipped with all the amenities as expected, but the view from the balcony was even better. While the temperature controlled outdoor pool was a gem, the most striking feature was the hotel’s exclusive beach area stretching for hundreds of meters, with sunbeds and umbrellas distant from one another, creating a hard to match sense of space, privacy and relaxation.

    While the service was very good and the staff very helpful, some small issues were to be expected as a newly opened establishment, but the management made sure to attend and solve them in a timely manner.

    Property response:

    Dear AltinD, Thank you for sharing such a thoughtful review. We are delighted to hear that you enjoyed our unique architecture and design, the comfort of your room, and especially the exclusive Blue Flag beach that offers both privacy and tranquility. It is also wonderful to know that the temperature controlled pool and the quiet luxury of our spaces enhanced your experience. We are grateful for your recognition of our team’s efforts and service. As a newly opened property, small challenges may arise, but I am pleased that our management and team were able to resolve them promptly to ensure your stay remained seamless and enjoyable. We look forward to welcoming you back for another relaxing and memorable visit to the Albanian Riviera. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear AltinD, Thank you for sharing such a thoughtful review. We are delighted to hear that you enjoyed our unique architecture and design, the comfort of your room, and especially the exclusive Blue Flag beach that offers both privacy and … Show more

    Green Coast Hotel MGallery Collection
    23 August 2025
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  • Nedzad

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Clean ,corner place very private great staff all the restaurant nearby clear turquoise water at the beach staff respect and speak English, customers from all over the world mix, because I like extended my vacation for three more days!’ thank you Green Cost and Albanian

    Very, very, very nice most important very clean, please have the staff be able to serve hot coffee at the beach Chairs!!

    Property response:

    Dear Nedzad, Thank you for your kind words and for extending your stay with us it is wonderful to know you enjoyed the privacy, cleanliness, and hospitality of our team, as well as the beautiful surroundings. We truly appreciate your feedback regarding coffee service at the beach. Please be assured that we are working on further enhancing our beachside service to make your next experience even more seamless and enjoyable. We look forward to welcoming you back again soon. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Nedzad, Thank you for your kind words and for extending your stay with us it is wonderful to know you enjoyed the privacy, cleanliness, and hospitality of our team, as well as the beautiful surroundings. We truly appreciate your fee… Show more

    Green Coast Hotel MGallery Collection
    21 August 2025
  • Anonymous

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Nice area, hotel rooms are modern and clean. The beach is nice and the sunbeds are very comfortable. The hotel itself is aesthetically pleasing.

    Staff need to be more welcoming and hospitable. They are not very friendly. They also need to disclose all extra costs up front and not upon departure. The hotel needs wristbands or something so you are not bombarded every 5 minutes when entering if you are staying there, what your name is and what room number. Same goes for use of the beach. Having security come up to you every few hours is bothersome. For what you charge the service and hospitality should be top notch.

    Property response:

    Dear Guest, Thank you for sharing your feedback following your stay at MGallery Green Coast. I am pleased to know that you enjoyed our location, the comfort of our rooms, the beach, and the overall aesthetics of the hotel. At the same time, I regret to hear about the aspects of your stay that did not fully meet your expectations. The warm and genuine hospitality of our team is a key priority, and it is concerning to learn that you did not always feel this during your visit. Please rest assured that we are reinforcing training to ensure every guest feels welcomed with friendliness and professionalism at all times. Regarding the checks for name and room number, kindly allow me to clarify that this is only requested at the beach and outlets such as breakfast or when placing an order. This is a standard practice to ensure smooth service and proper allocation to each guest account. Concerning charges, as we are not an all inclusive property, all pricing is clearly listed on our menus for full transparency. The only additional fee may be for parking, which is a third party service and is mentioned during the booking process. Your comments are greatly appreciated, as they help us refine our services and focus on what matters most to our guests. I sincerely hope we will have the chance to welcome you back and provide you with the seamless and elevated experience you expect from us. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Guest, Thank you for sharing your feedback following your stay at MGallery Green Coast. I am pleased to know that you enjoyed our location, the comfort of our rooms, the beach, and the overall aesthetics of the hotel. At the same tim… Show more

    Green Coast Hotel MGallery Collection
    17 August 2025
  • Gimo

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    5 star hotel should have more things bigger pool more sauna and has indoor swimming pools more restaurants or at least bigger

    The floor at pool is to slippery

    Property response:

    Dear Gimo, Thank you for sharing your impressions following your recent stay with us. I am delighted that you chose MGallery Green Coast, and I truly value your constructive feedback. We take note of your comments regarding the pool size, spa facilities, and restaurant capacity. As a newly opened hotel, we are carefully reviewing our offerings, and I am pleased to share that plans are already in place to expand the restaurant and further enhance our leisure facilities in the coming years, ensuring a more diverse and spacious guest experience. Regarding your concern about the pool flooring, safety is of utmost importance to us. The current surface has an anti-slip treatment applied, however, we are aware that it can still feel slippery at times when wet. To address this, we will be adding an additional non slippery surface layer during the upcoming winter season to further improve guest comfort and safety. Your feedback helps us continue to improve and deliver the 5star experience our guests expect. We look forward to welcoming you back again and showcasing these enhancements on your next visit. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Gimo, Thank you for sharing your impressions following your recent stay with us. I am delighted that you chose MGallery Green Coast, and I truly value your constructive feedback. We take note of your comments regarding the pool size,… Show more

    Green Coast Hotel MGallery Collection
    17 August 2025
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  • Emiri

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Florencia

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The location is the best thing for me. Amazing views, big spacious private beach. You get the feeling of a 5 star hotel and the swimming pool was also amazing.

    Breakfast: there is not much options, you get the same thing everyday, and its just not variety of food for a 5 star hotel. Not exceptional as mention in website Prices: we ordered drinks and food from the beach and checked prices on the menu and when bill came was totally different. And in the Bliss bar we order the same thing 2 days and they charged us different each day. Maybe something they need to look at because it seemed they charged me more as me being foreign opposed to when my albanian husband ordered Housekeeping: not the cleaning you would expect for a 5 star hotel. Often missing toiletries and floor needed a better vacuuming Not enough swimming pool beds available

    Property response:

    Dear Florencia, Thank you for taking the time to share such detailed feedback about your stay with us. We are truly delighted that you appreciated the beauty of our location, the spacious private beach, the views, and the atmosphere of the hotel. It is rewarding to know that these aspects contributed positively to your experience. At the same time, I sincerely regret the shortcomings you encountered. Your observations regarding breakfast variety, housekeeping, and pool sunbed availability are well noted. We are already planning to expand our restaurant and improve menu variety for next season to ensure a wider and more dynamic selection. Regarding housekeeping, I apologize for the inconsistencies and assure you that additional training is being implemented to maintain the highest standards of cleanliness and replenishment. Concerning the billing discrepancies you experienced, please rest assured that this does not reflect our service philosophy. We have the same pricing for everyone and one system to run it all therefore there might be a misunderstanding due to the service charge which reflects after closing the check due to the tax law in the country. We assure you that pricing is consistent and transparent, without any difference in treatment for any guest. We highly value your constructive feedback and are committed to addressing these points. I truly hope we will have the opportunity to welcome you back and demonstrate the improvements made. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Florencia, Thank you for taking the time to share such detailed feedback about your stay with us. We are truly delighted that you appreciated the beauty of our location, the spacious private beach, the views, and the atmosphere of the… Show more

    Green Coast Hotel MGallery Collection
    16 August 2025
  • Troka

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    10/10 – Absolutely Perfect Stay! MGallery Hotel Green Coast exceeded all expectations. The location is unbeatable, right on a stunning private beach with crystal-clear waters and free access. The hotel's stylish design blends luxury with comfort, and the rooms are beautifully appointed and incredibly cozy. The pool is fantastic, and the spa offers a wide range of relaxing services. What truly made the stay special was the warm, helpful staff. A flawless experience—highly recommended!

    Property response:

    Dear Troka, Thank you for your wonderful review and for sharing such positive impressions of your stay with us. We are delighted to know that you enjoyed our prime beachfront location, stylish design, and well-appointed rooms, as well as the pool and spa facilities. It is especially rewarding to hear your kind words about our team, whose warmth and dedication are at the heart of the experience we strive to provide. Your high recommendation means a great deal to us. We look forward to welcoming you back for another flawless stay. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Troka, Thank you for your wonderful review and for sharing such positive impressions of your stay with us. We are delighted to know that you enjoyed our prime beachfront location, stylish design, and well-appointed rooms, as well as t… Show more

    Green Coast Hotel MGallery Collection
    15 August 2025
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  • Ace

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Endri

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Alban

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Tilia

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    As a solo female traveler, I immediately felt so safe and comfortable here 💕. The hotel has this magical vibe that’s both minimalistic and elegant, yet makes you feel like you’re living in a fairytale 🌸. The view was absolutely Instagramableee 📸 waking up to that stunning sea panorama felt unreal 🌊 Every detail of the room was carefully thought out, making it even more special ✨. From the warm welcome to the peaceful atmosphere, everything was just perfect. Can’t wait to come back Green Coastt, but next time with my family as well, everyone deserved to experience this at least once in their life! 🌺🌞

    Property response:

    Dear Tilia, Thank you for sharing such a heartfelt review. We are delighted to know you felt safe, comfortable, and enchanted by the atmosphere, views, and thoughtful details during your stay. Creating memorable experiences for our guests is our greatest reward, and we can’t wait to welcome you back this time with your family so they can enjoy it just as much. Warm Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Tilia, Thank you for sharing such a heartfelt review. We are delighted to know you felt safe, comfortable, and enchanted by the atmosphere, views, and thoughtful details during your stay. Creating memorable experiences for our guests … Show more

    Green Coast Hotel MGallery Collection
    12 August 2025
  • Mario

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    From the moment I arrived at Green Coast MGallery Collection, I was impressed by the level of professionalism and care shown by the staff 🙌. In my booking request, I had mentioned that I would like a restaurant reservation 🍽️. As soon as I got to the hotel, the staff warmly welcomed me, escorted me to my room, and shortly after, personally accompanied me to the Mosaic Restaurant where my table was already prepared 10/10. This kind of seamless coordination and attention to detail truly exceeded my expectations : ) The service felt personalized and effortless, making my stay all the more memorable. Highly recommend this hotel to anyone seeking a refined and attentive hospitality experience 🏖️.

    Property response:

    Dear Mario, Thank you for your wonderful review and kind words. We are delighted to know that our team’s attention to detail and personalized service made your stay so memorable. It’s always our goal to create seamless and special experiences for our guests, and we’re thrilled we could exceed your expectations. We look forward to welcoming you back for another refined and relaxing stay. Warm Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Mario, Thank you for your wonderful review and kind words. We are delighted to know that our team’s attention to detail and personalized service made your stay so memorable. It’s always our goal to create seamless and special experien… Show more

    Green Coast Hotel MGallery Collection
    12 August 2025
  • Geraldo

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Geraldo

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Klosep

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Perfect stay — the staff helped with everything and made us feel truly welcome.

    Property response:

    Dear Klosep, Thank you for your kind words! We’re delighted to hear that you had a perfect stay and that our team made you feel so welcome. It was a pleasure to host you, and we hope to see you again soon for another memorable experience. Warm regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Klosep, Thank you for your kind words! We’re delighted to hear that you had a perfect stay and that our team made you feel so welcome. It was a pleasure to host you, and we hope to see you again soon for another memorable experience. … Show more

    Green Coast Hotel MGallery Collection
    4 August 2025
  • Anonymous

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Me pelqeu shume pastertia e ambientit te pergjithshem dhe zona e plazhit ishte teper relaksuese. Njerzit ishin shum miqesor dhe nje nga momentet me te bukura per mua ishte te lahesha ne pisine gjate perendimit te diellit. Pamja e perendimit ishte mahnitese edhe nga dhoma. Kam udhetuar shume ne hotele 5 yje, por tek Green Coast Hotel do kthehesha gjithmone. Jo vetem qe eshte shume afer, por ofron gjithcka qe te duhet per nje pushim te persosur.

    Property response:

    Dear Guest, Thank you for sharing such wonderful feedback. We are delighted to know that you enjoyed the cleanliness of our surroundings, the relaxing beach area, and the warmth of our team. Swimming in the pool at sunset truly is a magical experience, and we are glad it became one of your most beautiful moments with us. It is also a pleasure to hear that the sunset views from your room made your stay even more special. Your kind words mean a lot and knowing that you would choose to return to Green Coast Hotel over other luxurious destinations is the greatest compliment we could receive. We look forward to welcoming you back for another perfect vacation. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Guest, Thank you for sharing such wonderful feedback. We are delighted to know that you enjoyed the cleanliness of our surroundings, the relaxing beach area, and the warmth of our team. Swimming in the pool at sunset truly is a magica… Show more

    Green Coast Hotel MGallery Collection
    8 August 2025
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  • Kruja

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    The food at Green Coast Hotel was honestly the best I’ve ever had Every meal was fresh tasty and beautifully made and I really enjoyed every bite Big thanks to the chef The view from the Mosaic restaurant was wonderful and the sea was so clear which made the whole stay even more special When we arrived the person who showed us to our room gave us a really cool introduction to the hotel and made us feel so welcome right away

    Property response:

    Dear Kruja, Thank you for your kind words and for sharing such wonderful feedback. We are delighted to hear that you enjoyed every meal and that our chef’s efforts made such a positive impression on your stay. It is also a pleasure to know that the view from Mosaic restaurant and the crystal-clear sea added to your experience. I will be sure to share your comments with the team, especially with the colleague who welcomed you so warmly upon arrival. I am also pleased to inform you that we have further enhanced our menu as of August, offering an even wider culinary experience for our guests to enjoy, and that exciting new concepts will be introduced in 2026 to elevate the experience even further. We look forward to the pleasure of welcoming you back soon. Kind Regards, Selcuk Kurtul General Manager MGallery Green Coast

    Dear Kruja, Thank you for your kind words and for sharing such wonderful feedback. We are delighted to hear that you enjoyed every meal and that our chef’s efforts made such a positive impression on your stay. It is also a pleasure to kn… Show more

    Green Coast Hotel MGallery Collection
    8 August 2025
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