Reviews of Hotel M&S
Rruga Bardhok Biba, 1016 Tirana, Albania

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was good and clean. The sheets were perfumed.
Everything was perfect. I recommend you to come
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewperfect location! the hosts are really nice they even speak a bit of italian 😉they let us store are luggage after check out
everything was ok
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location, probably the best for this price
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewIt was clean room The man in the hotel was friendly
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe arrived very late in the night and the check-in was perfect :) Room was nice :) Personal also :)
Nothing. Maybe little hidden in the streets :)
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewRoom is clean, and fine for a short trip.
Bed is too hard, did not get a good night sleep
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewIt was near the center
It had a lot of noise!
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewEverything was great.
Nothing I didn’t like.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewDown to earth hosts. Very helpful
They could provide simple breakfasts, like breakfast and butter and a drink. A electric tea kettle needs to be in the room
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in February 2025
Verified reviewIt’s near the city center of Tirana. Really clean room and very friendly staff
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewEverything was perfectly good
All good nothing to dislike
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in October 2024
Verified reviewRoom was damp smelt fusty and bed hard .So l could not stay under the circumstances.I left immediately.
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewIt was in the city center, affordable and very clean rooms :)
Unfortunately the water was disconnected around 2 am, and we were also not able to buy any water at the stay.
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 October 2024 · Stayed in October 2024
Verified reviewIn the heart of the city, close to shops, restaurants, shopping streets, at the same time it's in a quiet place and you don't feel like you're in the capital
A mosquito net was missing, and it was needed. A bit shabby interior, which is compensated by the price. A neglected patio that could have been an oasis