7.7

Reviews of Hotel Kapri 4 stars

Mali Robit Durres, 2802 Golem, Albania

  • Laura

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    the swimming pool was very good

    the coffee at the breakfast could be better

  • Kaci

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review

    Very good 😊

    Property response:

    Faleminderit për komentet tuaja të mrekullueshme! Jemi të entuziazmuar kur dëgjojmë që ju pëlqeu qëndrimi juaj me ne dhe shpresojmë t'ju shohim dhe t'ju shërbejmë përsëri.

    Hotel Kapri
    7 January 2025
  • 7.0 Good
    Necati

    Reviewed: 31 December 2024 · Stayed in October 2024

    Verified review
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  • Josep

    Reviewed: 11 December 2024 · Stayed in October 2024

    Verified review

    The hotel is great if your look for good value for money It has a nice restaurant where you can have lunch / dinner for a very affordable price. They also serve typical Albanian food which was much appreciated by us. We had to cancel our staying due to some issues with the water heater and they refunded us the entire price for the cancelled nights with no impediments.

    Breakfast is pretty basic, they serve you only 1 dish with no options to chose. There is no fresh fruit and you have to pay for the coffee. People smoke in the restaurant that this is something we EU citizens don't expect anymore.

    Property response:

    Thanks for your wonderful comments! We are thrilled to hear that you enjoyed your stay with us and hope to see and serve you again. Regarding your unsatisfied comments, we just want to let you know that: - breakfast is always served at the buffet, but in your case I made an exception, being the only customer in the hotel, this night I was treated to a personal plate, which was plentiful and had almost everything that belongs to a breakfast, or at least what we serve liquids and coffees have been active in the breakfast machines, but you can choose to have a coffee from the bar, which is normally part of the buffet and is more payment. As for the smoking part, normally we have areas that are allowed and areas that are not allowed, you are chosen to sit in the area where it is allowed and normally the rules cannot be changed Anyway, thank you for the negative comments because these comments are worth as advice for us and we will try to fix it both for you when you come again and for future customers.

    Thanks for your wonderful comments! We are thrilled to hear that you enjoyed your stay with us and hope to see and serve you again. Regarding your unsatisfied comments, we just want to let you know that: - breakfast is always served at the … Show more

    Hotel Kapri
    14 December 2024
  • Inva

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    Shërbimi ishte shumë i mirë, stafi mikpritës dhe i sjellshëm…☺️

    Property response:

    Faleminderit për komentet tuaja të mrekullueshme! Jemi të entuziazmuar kur dëgjojmë që ju pëlqeu qëndrimi juaj me ne dhe shpresojmë t'ju shohim dhe t'ju shërbejmë përsëri.

    Hotel Kapri
    14 December 2024
  • Jelena

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    Good location near the sea, just above the restaurant. Basic , but clean place with room cleaner coming every day to change the towels and tide the room. Good value for the money

    No place to dry the towels or clothes, even though there was a terrace. Sometimes the absence of hot water, but resolved fast

    Property response:

    Hello Jelena, Thanks for taking ime to make us a review and thanks so much for being part of our customers.

    Hotel Kapri
    15 November 2024
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  • Romans

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    We recently stayed at this hotel and were very impressed! From the very entrance, you can feel the attention to detail and care for the guests. The staff was very friendly and ready to help in any situation, which immediately set you up for a rest. The room turned out to be even better than in the photo – clean, cozy and with all the amenities you need for a comfortable stay. We were especially pleasantly surprised by the delicious breakfasts with a variety of dishes, where everyone will find something to taste. Special thanks for the excellent Wi-Fi and convenient location – it is convenient to get to all the main attractions from the hotel. We spent wonderful days here and will definitely come back again. Thank you for the warm welcome and high level of service!

    Property response:

    Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and hope to see and serve you again.

    Hotel Kapri
    27 October 2024
  • Benny

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    My room was spacious and I had a nice balcony

    The breakfast wasn’t great I think I will remember it so much. The options were so limited and I don’t think the bread was ever fresh. My room really hadn’t been cleaned properly there were cobwebs everywhere.

    Property response:

    Hello, As you have seen, the hotel rooms are cleaned every day and everything in the room is cleaned and changed every day. It is the first time and the first room in our hotel that we hear about these insects that you say and I always apologize if they are real. these words. The part of the breakfast is to be sure that everything is fresh because every product in our restaurant is bought and sold within a day or a few days. it is not served the next day if it is left and for this we compete to the maximum. Anyway, thank you very much for all the advice and thank you for taking the time to give us a review and maybe this is what we were waiting for.

    Hello, As you have seen, the hotel rooms are cleaned every day and everything in the room is cleaned and changed every day. It is the first time and the first room in our hotel that we hear about these insects that you say and I always apol… Show more

    Hotel Kapri
    15 November 2024
  • Zane

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    Personel was welcoming, good breakfast and restaurant. Had a balcony.

    We were staying 3 persons in one room, we would liked to have several door keys, we had only one. Swimming pool was green, looked like has not cleaned for long time. The stay would be more pleasant if in the room there would be possibility to have hot water and coffee and few tea bags.

    Property response:

    Hello and thank you for your comment, both positive and negative. Our staff knows that they will try to make sure that the next time you come, these conditions that have not been fulfilled will be in order.

    Hotel Kapri
    21 October 2024
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  • Antonas

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    Good dinner, clear room

    The were no clear information that pool will be closed in October already. Bad breakfast! It supposed to be the buffet, but we just get something from the kitchen. And most important - this was my first kind of experience that at breakfast they ask to pay extra for the coffee!

    Property response:

    Hello dear customer, We are sorry for your dissatisfaction, but the breakfast is quite plentiful. The service was made directly from the kitchen and not at the buffet, because they would come out as fast as possible for you, because you were the only one in the hotel and the buffet was cold. . As for the coffee in the bar, as you asked, it is normal, which is subject to payment. Although we respected you when you had booked a room for three people and there were four of you (we did not ask you for extra payment) We feel sorry for your annoyance and evaluation in the review. In these forms you violate our work and effort. But nevertheless, thank you for being part of our customers.

    Hello dear customer, We are sorry for your dissatisfaction, but the breakfast is quite plentiful. The service was made directly from the kitchen and not at the buffet, because they would come out as fast as possible for you, because you wer… Show more

    Hotel Kapri
    21 October 2024
  • Lucien

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    The location and the personnel were just super. Super friendly. The restaurant was price friendly and very good.

    One small minus, there was often due to so many people no warm water to shower.

  • Dragana

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review
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  • Goncharenko

    Reviewed: 3 July 2024 · Stayed in June 2024

    Verified review

    Facilities, linen, and playground are present, close to the sea with the private beach.

    The playground is highly unsafe for children. A washing machine is not commonly available for the guests, and if asked, then overpriced.

  • 7.0 Good
    Gareth

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review

    Staff were great. Eager to please and very helpful. Cleaners were constantly on the move, making sure all floors were kept clean.

    Food was a bit hit and miss. Breakfast repetitive. Meals on offer were very similar to all other surrounding establishments.

  • Blendion

    Reviewed: 26 May 2024 · Stayed in May 2024

    Verified review

    The property seemed clean

    They had a dirty bathroom door and the no appliances

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  • Gerardo

    Reviewed: 18 May 2024 · Stayed in May 2024

    Verified review

    The staff is super friendly and they are helpful for any inquiry or problem.

  • Betim

    Reviewed: 18 April 2024 · Stayed in April 2024

    Verified review
  • Argjent

    Reviewed: 22 August 2023 · Stayed in August 2023

    Verified review
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  • Antoine

    Reviewed: 15 July 2023 · Stayed in July 2023

    Verified review

    Food was very delicious and the staff was very friendly.All hotel was to cleaned and wifi was very fast and good.I am in love with this hotel and i recommend to all.

  • Muha

    Reviewed: 14 July 2023 · Stayed in July 2023

    Verified review
  • Jasmina

    Reviewed: 10 July 2023 · Stayed in July 2023

    Verified review

    Everything

    I liked everything

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  • Babalola

    Reviewed: 16 May 2023 · Stayed in May 2023

    Verified review

    Excellent stay. The staff were very friendly and professional and the food provided was great.

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