Reviews of Hotel Magic
Rruga Xhorxh Sorros, 6004 Gjirokastër, Albania

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe hotel was exceptional. I unfortunately hurt my ankle while in Gjirokaster and had to stay an extended amount of time in town and this is where I stayed. Originally one night I extended to three nights and the staff were happy to extend my stay for me. The staff was 24/7 and helped me order food delivery and organising the bus to Tirana. They even dropped me off at the bus stop which was super helpful due to my crutches. I would recommend a stay here for anyone who needs a couple of night in between places. Nightly price was good and the room was clean.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewHotel magic was a convenient location along the busy boulevard with lots of shops and restaurants, and only a 20 minute walk to the old town (but uphill so some may need a taxi). The room was simple but as advertised, very clean and comfortable and everything we needed to rest after busy days exploring. The receptionist/manager was extremely friendly and helpful in recommending places in Gjirokaster and making sure our stay was as comfy as possible. They provide a fridge for free in the communal corridor and offer x2 small bottles of water with this.
The parking isn't clear, you can either park on the street which is quite busy or ask to be shown the parking in the alley behind the hotel (the staff were very friendly to help show us this and direct parking). The bathroom is a wet room so you end up with lots of water around the toilet, however they do provide sliders/slippers to help with this. There is a small city tax that gets added on to the price of staying so bear that in mind when preparing cash for your stay.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewFabulous choice of hotel. Sparkling clean. Great location in centre of new town right near the bus stop for the castle (40 lek) if you don't fancy the steep climb and very near the intercity bus station (6 minute walk ). Lovely helpful staff. Lots of hot water. Comfy bed. Near the shops, bakeries and eateries. Great value.
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewThe staffs are so friendly
Before entering the property i asked the staff whether they accept card payment( because we were on our last day and was short on euro or late as it costs 700 lake for 1 transaction) I think he couldn’t understand what we said and told me its okay and finally i had to give all the money i had and need to withdraw again, also the facilities were so poor as i had stayed in better hotels for the same price
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewWe have booked it for one night 3 hours before arrival from Tirana. I must say it was best choose. I like hotel where I can share scent of local tradition and sounds of the day and night there. There is everything for those who like it. There also local home restaurant on the street and market and local cafeteria. Also worth to mention is the hotel manager - very helpful .
Nothing. But this hotel is only for those who prefer live in the local enveriment.. sometime noisy. But not always.
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 June 2024 · Stayed in May 2024
Verified reviewPerfect location with parking and the staff was super nice!
The shower doesn’t have a curtain which is normal for the area but could be a very simple upgrade.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewmost lovely young man at the reception who was super friendly and helpful with tips
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewEverything was perfect it was very clean Comfortable bed the hostess also helped us a lot😀
Reviewed: 13 January 2024 · Stayed in December 2023
Verified reviewReviewed: 21 September 2023 · Stayed in September 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewThe guy at the reception was super nice and helpful. Very passionate about his job. Room was perfect and location was also pretty good.
Reviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewReviewed: 21 August 2023 · Stayed in August 2023
Verified reviewReviewed: 19 August 2023 · Stayed in August 2023
Verified reviewGood, central location with parking with a very helpful hotel manager.
Nothing important.
Reviewed: 17 August 2023 · Stayed in August 2023
Verified reviewThe host was incredibly nice and available to help us in any way! The location is perfect to reach the main attractions.
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewThe stuff was great! The receptionist was such a pleasant and helpful guy! He did everything to make us feel comfortable. I want to mention that the location was so close to the bus station that brings you to Gjirokaster from Tirana.
There wasn’t anything not to like.
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewThe Room was very clean and you had everything you could wish for. It was a very nice experience for us.
There wasn't really anything we could thing of that it lacked in, so we we're very happy. :)
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewLast minute cancelation (when we already arrived) and no assistance with looking for a new accomodation.
Reviewed: 13 August 2023 · Stayed in August 2023
Verified review