8.1

Reviews of Hotel Natali

Taraca e Ullinjëve, Perivolë, 9999 Dhërmi, Albania

  • Muriqi

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Location was close to the sea by car

    The service was absolutely terrible. Staff was full of attitude, to the point that we felt uncomfortable conversing with them or asking for the things we needed. We felt uncomfortable throughout the 6 days we sfayed there. The room was fine except that the hair dryer did not work, there was no clothing iron, and nowhere to hang wet clothes to dry. The food was pretty basic. Please beware that prices of food dont match the prices listed in the menu. Thus, if you are ordering, double check the prices to make sure that you are well informed. The water pump did not work for 24 hours. The staff did not provide any water to compensate for the technical problem. The breakfast buffet was not functional the last day we were there. Although breakfast was included in the price package, staff was not willing to let us order what we wanted. What pissed us off is that we had three small kids and we were struggling with dealing with staff to order for the kids. I would NOT recommend staying at Natalie. I would rather sleep in the car than stay there ever again.

  • Ramadani

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Eda

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Gresa

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Our stay was very pleasant. The room was very clean and comfortable, and the hotel staff were extremely kind and always ready to help. The location was perfect, close to the beach and restaurants. I would definitely recommend it and will come back again!”

  • Esion

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Birk

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
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  • Veton

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The room was spacious, beds were big and comfortable and airconditioned. It came with a balcony which had a good view of the sea. We originally booked a room that looked different (triple room) and got upgraded to this one which had a big bed and a sofa.

    The hotel felt a bit disorganized. We came to check in at 13:30h, (check-in time is advertised at 12:00 in Booking.com) however, the room was not ready. We had to check-in at 2pm-2:30pm. We were in the 5th floor and the water sometimes just stopped while you were mid-shower. That was a first for a $130 a night hotel. The breakfast, food and service at the restaurant is not good. Firstly, the breakfast is scarce (not many options). Second, if you have dinner at their restaurant everything takes long! There were like 4-5 tables eating there and we had to wait for 10-15 minutes to get an order in. Sometimes you had to go get tissues / salt/pepper yourself because waiting on service was not worth it (and they did not see you). Next, the food quality itself was okay but not worth the price. Avoid the pasta especially (too oily and lacks proper sauce). In general, I would not recommend eating there if you can avoid it.

  • Mirjona

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review
  • Morina

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
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  • Eni

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Amnon

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Didn't like nothing .

    The room was at the level of a youth hostel with dim lighting, an outdated and unclean shower. The room lacked minimal amenities. No bottled water, no coffee. The hotel's location is disconnected from the center and the sea. The staff is not friendly. The price does not justify the value.

    Property response:

    Dear Clients,thank you for choosing Natali Hotel for your accommodation! I would like to inform you that you had booked a double room and we took the chance to upgrade you to a triple room! All our rooms are fully equipped and furnished with new mattresses for your greatest accommodations. You have a big balcony to enjoy your wine that you asked for glasses and we were very pleased to help you. We had a very warm conversation about were you are from and are you going and we inform you about our restaurant and you order us head and neck of lamp that we perpetrate you but you never came! If you check your reservation no we’re is mention that we offer beverages to the room! The restaurant was pleased to help you. We are really sorry to disappoint you,hope next time your experience is better! Best regards Natali Hotel!

    Dear Clients,thank you for choosing Natali Hotel for your accommodation! I would like to inform you that you had booked a double room and we took the chance to upgrade you to a triple room! All our rooms are fully equipped and furnished wi… Show more

    Hotel Natali
    24 June 2025
  • Julian

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
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  • Eva

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    The staff were awesome! Welcoming and friendly and made our whole trip lovely. The staff were catering for our every need and the food was great value for money.

    The penthouse room was delightful.

  • Julian

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review
  • Enkela

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review
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  • Henriette

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    Very cosy and big rooms

    Property response:

    🙏🙏😍😍

    Hotel Natali
    23 September 2024
  • Xhulio

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review
  • Dnl

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review
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  • Olsjona

    Reviewed: 30 August 2024 · Stayed in August 2024

    Verified review

    The staff was very kind and helpful. The room was clean and organized.

  • Ryan

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    Gorgeous view from the balcony, sunsets were to die for! The free breakfast was good as well.

    They turn the air conditioner off while you are gone so when you arrive back at the hotel the room is boiling hot.

  • Jona

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
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  • Richard

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review
  • Grejdi

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review
  • Jerome

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review

    nothing, far away from the beach which itself is horrible

    everything, forget the place

    Property response:

    Mr Jerome, Sorry to hear about your experience. You had a standard room booked on your reservation and on your arrival we have upgraded you to a suite free of charge. In addition before you left this morning despite our breakfast being served from 8:30 am we have provided you breakfast and coffee at 8:00am. Also the location is clearly stated on the booking so the closest beach is 1km.Our pictures and details on the booking com are true representation of our hotel. However thank you for your review

    Mr Jerome, Sorry to hear about your experience. You had a standard room booked on your reservation and on your arrival we have upgraded you to a suite free of charge. In addition before you left this morning despite our breakfast being se… Show more

    Hotel Natali
    20 August 2024
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  • Ersida

    Reviewed: 8 August 2024 · Stayed in August 2024

    Verified review

    The host and his wife were very friendly and always with a smile . We enjoyed the Breakfast at the Garden and the family Atmosphere a lot. They offered us a suite with balcony and sea view, which had 1 dbl bed and sofa bed for 2 adults and kids. I would definitely recommend it for families and couples that are looking something quiet to relax.

    The sea is not accessible on foot however it is not far away by car.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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