8.3

Reviews of Saranda Hotel 3 stars

Kanali i Cukes, 9703 Sarandë, Albania

  • Attila

    Reviewed: 6 September 2025 · Stayed in September 2025

    Verified review

    The breakfast was plenty and good. The view from the balcony was pretty. The staff was really kind, spoke good english and brought us everything that we needed (blankets, toilet paper, plates etc.). Wifi and air conditioning was fine, parking had a lot of free spaces.

    The room was kinda small and felt crowded. The neighbours were loud both in the balcony and outside our door.

  • Dominic

    Reviewed: 6 September 2025 · Stayed in September 2025

    Verified review

    Such a lovely place and people that make you feel at home all the time. The cleaning ladies deserve kudos too. Very friendly staff, very clean rooms and great service. Also, this small hotel has a great advantage of not being in the middle of the street so you can have some peace and quiet at evening. Extra bonus is free parking. We liked our stay here for the full6 days :)

    Might be a bit hard to find the first time you come. And I would love it there also was tzaziki to chose for breakfast 🤫

  • Joanna

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    I liked the room because it had a beautiful view of the sea from the balcony. The property was also quite close to the beach and shops.

    On the downside, the elevator was out of service for two days, which made it difficult to use the narrow stairs. The room itself definitely needs renovation, including the bathroom, where water was leaking all over the floor and the window was leaking when it rained. It was nice that there was a clothes dryer on the balcony, but unfortunately, it was installed directly under the dripping air conditioning unit.

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  • Lidija

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
  • Vincent

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Amazing stay at Hotel Saranda thanks to an amazing TEAM!

  • Rumyana

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Great family-run hotel with good facilities and restaurant

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  • Julija

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Λεντιανα

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Norbert

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Jana

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review

    Everything was great! Great willingness from the owner and staff. Helpfulness, as we arrived at the accommodation quite late, as we had a small accident on the way. The rooms were clean, they even changed our room, which we really appreciated, as the first one was too small (no chair, no table). There was no problem with anything. Close to the beach, parking ok, shops, everything was good. And Sandra is great and very nice as a hotel staff! 🤗 We had only a positive experience with her. Thank you and we will be happy to come back! Sincerely Jana.

    It would be nice to change the breakfast buffet menu at least once every 3 days. 😉🙏🏻

  • Vasiliki

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The cleaning at the rooms and general at the hotel. Especially one staff, Eirini was amazing. What ever I asked for the room she was there to service. The breakfast very good and the view of the balcony

    The hotel was renovated, at least our room but needs more. The balcony was old, the chairs at the balcony and needed a tent because after 14.00 it was impossible to stay at the balcony

  • Andi

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Great host, staff very friendly. Close to the beach within a min walking distance. Parking facilities spacious. The sunset view from the balcony - amazing!

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  • Flora

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Eszter

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The rooms are relatively small, but you only come here to sleep. The staff is very friendly and they cook very well, both the included breakfast and the extra paid dinner were divine. Nice sea view, shops, restaurants nearby, and the beach is a 2 minute walk. The hotel has its own parking, we highly recommend it.

  • Bogdan-victor

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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  • Kathleen

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • 3.0 Poor
    Melina

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was amazing, we loved it! When the staff interacted with us they were sweet.

    It says reception 24/7 but the staff wasn't there and we've had some issues and needed assistance at night, we couldn't find them and didn't answer the messages through the booking app, so we felt ignored. Also the location is only good if you have a car, is far from the center and the "beachfront" is not real since the beach is private and you need to walk a lot to get to a public beach.

    Property response:

    Dear Melinda I am really sorry you had a bad experience as well always try our best to make our customers feel welcomed , we weren’t at the reception as we were downstairs at the restaurant area . Every time you messaged I personally answered to you and came to see what was the problem, expect of one time early in the morning were we were occupied by breakfast or preparation for the day . We also refunded one night to you for all the inconvenience you had. Hope you will be visiting Albania again and you can have a better experience. Also a public beach is 5 min walk.

    Dear Melinda I am really sorry you had a bad experience as well always try our best to make our customers feel welcomed , we weren’t at the reception as we were downstairs at the restaurant area . Every time you messaged I personally answer… Show more

    Saranda Hotel
    26 July 2025
  • Elena

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The staff was wonderful and incredibly friendly. The rooms were clean and it was very close to the beach and the bus stop.

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  • Husein

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review
  • Najim

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    The lady who is looking after the hotel was fantastic and extremely helpful and friendly. Slhe gave us lifts to the beach and to the city centre by her car. We loved her very much

  • Oleksii

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Good location, incredibly beautiful view from the room and from the terrace😊 Very nice owner and staff. I will definitely return to this hotel next time.

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  • Sarah

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Great view. Lovely staff. Excellent food!

  • Salma

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
  • Lisa

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
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  • Yaniz

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review

    I really hesitated to write this, but I don't want other travelers to go through the distress I experienced. I booked this hotel three weeks in advance, as another hotel had canceled my reservation due to remodeling. But when I arrived, exhausted and ready to settle in, the hotel was completely shut down. The place was deserted, and even the restaurant had its furniture stacked up as if it hadn’t been open in weeks. After asking around, I discovered that several hotels in the area close for the low season due to fewer tourists. Yet, what’s most frustrating is that the hotel made zero effort to inform me beforehand. A simple notification would have allowed me to arrange alternative accommodations without hassle. Instead, I ended up dragging my luggage around and paying for taxis, scrambling to find a place to stay. This lack of communication and responsibility from the hotel left me stranded, frustrated, and anxious. I would not recommend booking here unless you are willing to risk being left with nowhere to stay.

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