Reviews of Stairway to Heaven
Rruga Kokej, 4001 Shkodër, Albania

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely little guest house set back from the main road. A bit difficult to find with Google maps (Maps.me is better) but the hosts are very helpful and will come to find you! Marsal speaks excellent English and is very knowledgeable on hikes in the area. Breakfast and dinner are great and they'll make packed lunches as well.
Nothing - everything is excellent.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hosts are very nice and helpful. We needed to go to Shiroke and the host took us himself and brought us back for a much cheaper price than the taxis. Good breakfast. They offered us fruit and rakia which was a nice touch.
The facilities could be improved, the bedroom was a little cramped
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewLovely courtyard, excellent breakfast, and owner very helpful & friendly.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewNico is very friendly and helpful. Breakfast was great.
It's hard to find, a sign outside would be nice. The room is cramped up with so much stuff. The bed was not the best.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewNiko and his parents are very helpful, talkative, and friendly people. A very nice bonus of Stairway to Heaven is that they serve a wonderful breakfast every morning: two eggs cooked in various styles, bread, and some cheese. I almost never bought lunch outside because I was still full from breakfast!
A pedestrian street with lots of entertainment, restaurants, and cafes is only a 10 minute walk away, but I found the route from and to was confusing. GPS signals and map apps don't work very well with the overhead power lines in Shkoder, so don't completely trust your map app.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewGreat location, just a few minutes' walk to town with a lot of restaurants and bars. The host was super friendly and we even got a local breakfast. The room was clean and tidy.
While traveling through Albania, we noticed that in most places the shower is combined with the toilet, without a separate cabin. Because of that, showering can be a bit tricky since the water gets everywhere.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLovely staff and great location
Could have done with body wash in the shower
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe host is very polite and friendly, He suggested the best places to visit and restaurants. The hostel is located near the city center.
facilities provided could have been better.
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewVery cozy room and special welcome. The host Nick was very helpful with a lot of tips and suggestions for Shkodër. He also gave us for free 2 bikes which we used to go to the lake (very close btw)
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewThe hospitality of the hosts was great. Nice cosy little place, basic but clean. Probably the best value for money on our whole Albanian trip.
No aircon.