Отзывы о UJVARA HOTEL 4 звезд

Hello. First of all we thank you for your positive feedback. Regarding the other things you mentioned; when it comes to the beach, the place is not very spacious as you saw yourself, that's what's guaranteed to us by the government. Each room has one umbrella with two seats for this reason. If the terrain was larger in size, we would for sure have more umbrellas and sunbeds for you to use without any problem. All types of rooms have 1 umbrella with 2 sunbeds included in the price. We are not to be blamed regarding the beach's terrain's measurements because it is not in our hands when it comes to that. There are government authorities that manage these things. The employee we've let to manage the sunbeds and the umbrellas is also responsible to clean our hotel beach's terrain. As about the members of our personel, although their english is not perfect, they try. At such young ages they have taken up the courage to work, to earn money with their own sweats and the responsibilites that come by it. What about tourists who's english is poor or those who don't know english at all? What should the employee's who's english is rich in vocabulary have to do in such cases? Everything goes both ways. We live in the 21st century, where phone brands and quality is improving rapidly. If you faced such difficulty, you could've used Google Translate, like other tourists who's english has been poor or who haven't known english at all did. The problem with the Wi-Fi was on the day of your check-out which was fixed in a timespawn of 1 hour. We couldn't call the specialist in the middle of the night for that for obvious reasons. Again, we thank you for your feedback. Wish you well and take care! Hotel Ujvara

Hello. First of all we thank you for your positive feedback. Regarding the other things you mentioned; when it comes to the beach, the place is not very spacious as you saw yourself, that's what's guaranteed to us by the government. Each … Развернуть

I haven’t encountered in my life a person as desperate for attention as you. When you came to do the check in you asked to see the room which I kindly led you to the room to look at it where other hotels might’ve not been that friendly and wouldn’t have shown you the room but still do something for them and wait for it in return, you might never get it back. So then the woman turned all red and said “NO THIS ISNT THE ROOM IVE BOOKED” and I was shocked because someone might have let you out on the streets after that response but no, we headed to the reception and then the administrator came so we could fix the problem. We were sure that the room that they have booked didn’t correspond with the room that we showed but it was because the privies persons flight was canceled and he didn’t know where to stay at because he had some health problems he couldn’t move to the other room so we thought we could keep the young couple at the triple room JUST FOR 1 NIGHT so they could just sleep in. But no the women kept saying that I want a different balcony and kept blabbering about the room after so many times we tried to explain to them that it was just one night and even though it was a triple room we didn’t up the payment and made them pay the next day which the guest that were before her know that our policy says that you need to pay on the day of the check in but because they were tired we let it happen the next day. All the problem was the balcony. In the description we say garden view and she got garden view because we have pines all over our perimeter and you could see very clearly it was a garden. I don’t know what the problem was that she was so upset because she was going to get the room she booked the neact day and she only had to sleep at that room which if you take it on our side it was more work because after one day we needed to clean again the room and the linens of that room. We had all day doing the check ins of other rooms and were so tired but even though we didn’t leave them to sleep in the car or on the floor. We gave them a perfectly capable room to sleep in with a balcony which I know it didn’t have the best view but to want a garden view at night it seemed pointless because a logical pupil would care much because if they were so tired of the road trip they would just want to sleep not see the owls that flies at night. The 56 square meter description is correct because when the room is measured it is the balcony and the bathroom too so don’t be like you are a professionalist.Still we kindly ask to not come to our hotel ever again va use if you think the experience at our hotel Was bad then you haven’t even lived and if you wanted a nudist beach you should’ve have gone to another place because our beach was for all people not women like you who wanted to bathe without clothes. Thank you and never again IN LIFE!

I haven’t encountered in my life a person as desperate for attention as you. When you came to do the check in you asked to see the room which I kindly led you to the room to look at it where other hotels might’ve not been that friendly and … Развернуть