Reviews of Alpina Resort by Stellar Hotels, Tsaghkadzor 4 stars
Yeghishe Charents Street (Turn 7), 2310 Tsaghkadzor, Armenia
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe booked for 11,7k dram but they made us to pay 14,880k. They told us our cancellation wasn’t in system so we had to wait in reception for around 40 minutes.then they asked us to book second time and after we booked second time we got message on WhatsApp if we could cancel our booking,but they don’t have a free cancellation.we booked room with 2 separate beds,but somehow we got with one bed.room wasn’t really cleaned well.stuff wasn’t nice to us.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewThe staff was very nice and helpful.
Meals, too limited, not much to chose. Besides of you are 10 min late from the start time , you risk to stay hungry. Coul improve both the quality and quantity of food.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation and breakfast
There pet dog was barking full night Cannot able to sleep whole night.
Dear Faiz, Thank you for your review and for highlighting the hotel’s location and breakfast. We sincerely apologize for the inconvenience caused by the noise and have already taken measures to prevent this in the future. We look forward to welcoming you again at Alpina Hotel Tsaghkadzor for a more peaceful stay. Best regards, Alla Karapetyan Hotel Manager by Alpina Hotel Tsaghkadzor
Dear Faiz, Thank you for your review and for highlighting the hotel’s location and breakfast. We sincerely apologize for the inconvenience caused by the noise and have already taken measures to prevent this in the future. We look forward … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean, nice, great breakfast
No coffee in the room
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewDecent breakfast, the staff in the restaurant were all professional and very kind.
The second when I arrived and paid for both nights, we asked where the pool was and they said it's not available. We asked immediately for a refund. They said they don't have a refund policy. Will not recommend to anyone.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThere was no AC or ventilation in the room. Also the TV has connection issues.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe hotel its not clean at all and the stuff doesn't clean the room
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation ,view, suitable for families.the garden and kids playground are wonderful
Slow clean services respond and old bathroom and furniture equipments like towels, sofas beds mattresses...etc, as well kids' playground needs maintenance for chairs, swings and outdoor gym need to be renewed, but anyway it's so nice....
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe location is Good closer to the restaurants
They had a beautiful park for kids but there were 4 huge dogs there like wolves. My son was afraid as they used to bark and approach. We complained about it to the staff they seem not to care. The internet was horrible, I had to work with my mobile data all the time. The kids room was ridiculous, smelly and with actually no toys but a few crayons. The rooms were full of bugs and mosquitoes. Food was horrible. My guts are wrenching the third day already. Sorry but no coming back
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation,facility, staff
Ac
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewthe best option at this price in Tsaghkadzor
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewthe kitchen was incredible, all was delicious. Friendly staff
The kid next room was crying all the time, and it's audible on our room unfortunately. Dogs were barking for 1 hour under the window, then they hushed
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified review