Staff barely spoke English. Tiny Bathroom. A la carte breakfast (limited items).

Great views, very nice location.

Stayed in July 2025

It is a very comfortable hotel, clean and has a very helpful and kind staff.

Stayed in May 2025

the door was not closing with lock

The hotel was a good one but did’nt match to the price

Stayed in April 2025

The breakfast could be served in big portions and not strictly by account for each person. Also, restaurant prices are incomparably high.

It was a very pleasant place, beautiful and comfortable․

Stayed in May 2025

The territory of hotel

Breakfast was good

Stayed in May 2025

No room servise, no heating in bathroom

Excellent view 😍

Stayed in April 2025

This is a place worth seeing😇

Stayed in March 2025

The only best thing is the location and the view Staff does not speak English nor did they come accros friendly though i understand language barrier but a smile has no language barrier! At breakfast they denied to heat the bread, i mean its cold there and how can you have cold bread, said no fruits, no 4 boil eggs only 2 allowed…… i have never experienced this in a 2 star accommodation where quantity at breakfast is limited. Even if this was a off season they should have been more welcoming

Stayed in March 2025

Our room on the top floor was quite cold. Although the staff was attentive and offered solutions, we expected the room to be comfortably warm upon arrival. Also, it seemed that the hotel’s walls couldn’t fully protect against the chilly weather during this fall season. I requested a crib for my 2-year-old daughter, but unfortunately, the blanket provided with it was torn and had holes.

The food was great! We only tried the breakfast, but it was diverse and delicious, offering a wide range of options.

Stayed in November 2024

Wish we could've had our favourite room. Won't tell you what it is in case you book it when we next want to go!

The location is amazing, as is the breakfast.

Stayed in October 2024

Amazing view and unique architecture. Clean and cozy.

Stayed in January 2024

Heating

The view ,breakfast,location

Stayed in December 2023

Dining in was quite expensive, though the portions were good. The shower wasn't water tight and made the whole bathroom wet. The outdoor heaters didn't work though the staff brought us blankets.

Staff were lovely, especially Rafa. Breakfast was exceptional. Junior suite has amazing views.

Stayed in October 2023

Limited choice of food, too far from any shops or attractions

Cleanliness

Stayed in September 2023

Peak of summer can be quite uncomfortable because air conditioner is not available. Jacuzzi pumps need to be cleaned regularly as it tends to expel moss and undesirable scents when left unused. Staff should give extra effort to learn English so they can be more friendly and comfortable to their guests, knowing that the place is worth visiting by foreigners.

As someone who’ve been working all her life w not so much time to relax, this place is a sure breath of a fresh air. It is a hidden gem of Armenia and city people should be in this place once in a while.

Stayed in June 2023

The toilet hose was connected only to hot water.

Breakfast was great, staff were friendly. Rooms were good. The location was great with very beautiful sceneries.

Stayed in June 2023

The location was amazing, in nature between farms, the food was really good, the view from the room and the facilities in the room.

Stayed in April 2023

View is gorgeous, however the rooms are not comfortable. Booked a big room on the second floor, with an exceptional view. However, we struggled with a good night sleep because of the strong light projected from the restaurant area. Although it might be for safety purposes, however, in absence of curtains in room, caused a serious discomfort. In addition, the jacuzzi (the only way you can shower) had no instruction, and was truly confusing to operate. Last, hand washing sinks are not fixed to wall. Serious safety hazard.

This is the second time we are booking this hotel, although different room. The location is exceptional. Staff are very friendly and helpful.

Stayed in April 2023

Bed was little uncomfortable

Great view, amazing staff and great food.

Stayed in February 2023

The toilet's bidet is not good, need to be replaced. The toilet should be cleaned every day.

I love the place, the location is very nice on top of the mountain. A good place to relax, feels like you are in Switzerland. The breakfast is bounty. The staff are nice and helpful.

Stayed in January 2023

Except for the standard room price, the room prices seemed a bit expensive. One person works in the housekeeping from morning to evening ,working with a perfect performance. I think the business doesn’t know about worker rights.

Great variety of breakfast, the menu is varied and of good quality. During my stay, the kitchen did a great job. Every meal I ate was delicious. Quiet environment. The standard room rate was very affordable

Stayed in January 2023

It was really foggy in the mountain, so we didn't see the real beauty of the place outside. I recommend booking during the summer and autumn seasons.

We loved the ambiance of the place, and also the staff was very helpful, friendly, and accommodating. It was very cold in Dilijan, but the room is very cozy and clean.

Stayed in November 2022

this hotel has a special mood, the view is super beautiful, and its right in the middle if a huge greenery field. the breakfast was super tasty, the restaurant food, was one of the best in dilijan

Stayed in October 2022

First After make check inn for 2 nights I was so hungry and I want to eat my lunch and drinking something in the restaurant but outside place and when I ask staff about free table they told me 1 second because we not speak English and he go ask another person and they speak to each other with laughing and what I understand from them to tell me we don't have place for you but it was 3 tables free and without reservation. The staff of restaurant they was so rude and I will not going to this place again Second they give me room number 202 the view was so worth and I will show you but no problem about that The problem was about kitchen the smell enter to the room and I can't sleep because this room beside the kitchen and all the day I was in the room because no place to go there and i sleep for few hours and in the second day early morning i make check out and already paid for 2 nights and Narek ask me you have reservation for 2 nights you have problem I told him no and I leave the hotel. I am not recommend anyone to go there only if you want to lose your money

Only I would to Thanks Narek for his helping because he speak English and the housekeeping Gayane for her smile and helping

Stayed in August 2025