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Commentaires sur l'établissement Alpine Castle Hotel 4 étoiles

3 Serob Aghbyur, 3901 Dilidjan, Arménie

#32 sur 37 hôtels à : Dilidjan

Préférence des clients

Note des commentaires

Basée sur 111 commentaires sur l'hôtel

8,3

Répartition des notes

  • Propreté

    8,4

  • Confort

    8,6

  • Situation géographique

    9,2

  • Équipements

    8,0

  • Personnel

    8,5

  • Rapport qualité/prix

    7,9

  • Connexion Wi-Fi gratuite

    7,5

Commentaires 100 % authentiques

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hôtels 1 – 25

  • Commentaire envoyé le 20 juillet 2025

    7,0
    « Great stay for relaxation and photos »
    • Séjour de loisirs
    • famille avec enfants
    • Suite Junior
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Staff barely spoke English. Tiny Bathroom. A la carte breakfast (limited items).

    Great views, very nice location.

    Séjour effectué en Juillet 2025

  • Commentaire envoyé le 27 mai 2025

    9,0
    Fabuleux 
    • Séjour de loisirs
    • Couple
    • Suite - Vue sur Montagne
    • Séjour de 7 nuits
    • Envoyé depuis un téléphone portable

    It is a very comfortable hotel, clean and has a very helpful and kind staff.

    Séjour effectué en Mai 2025

  • Commentaire envoyé le 20 mai 2025

    8,0
    « normal hotel »
    • Séjour de loisirs
    • Couple
    • Chambre Deluxe
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    the door was not closing with lock

    The hotel was a good one but did’nt match to the price

    Séjour effectué en Avril 2025

  • Commentaire envoyé le 11 mai 2025

    9,0
    « It's a wonderful place to spend the time with friends. »
    • Séjour de loisirs
    • en groupe
    • Chambre Familiale - Vue sur Montagne
    • Séjour de 1 nuit

    The breakfast could be served in big portions and not strictly by account for each person. Also, restaurant prices are incomparably high.

    It was a very pleasant place, beautiful and comfortable․

    Séjour effectué en Mai 2025

  • Commentaire envoyé le 2 mai 2025

    8,0
    Très bien
    • Séjour de loisirs
    • Couple
    • Chambre Double ou Lits Jumeaux
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    The territory of hotel

    Breakfast was good

    Séjour effectué en Mai 2025

  • Commentaire envoyé le 6 avril 2025

    7,0
    Bien 
    • Séjour de loisirs
    • Couple
    • Suite - Vue sur Montagne
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    No room servise, no heating in bathroom

    Excellent view 😍

    Séjour effectué en Avril 2025

  • Commentaire envoyé le 2 avril 2025

    9,0
    Fabuleux 
    • Voyage d'affaires
    • famille avec enfants
    • Chambre Double ou Lits Jumeaux
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    This is a place worth seeing😇

    Séjour effectué en Mars 2025

  • Commentaire envoyé le 27 mars 2025

    8,0
    « Its a mixed feeling! As great as the view and location as cold was the service and behavior »
    • Séjour de loisirs
    • Couple
    • Chambre Deluxe
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    The only best thing is the location and the view Staff does not speak English nor did they come accros friendly though i understand language barrier but a smile has no language barrier! At breakfast they denied to heat the bread, i mean its cold there and how can you have cold bread, said no fruits, no 4 boil eggs only 2 allowed…… i have never experienced this in a 2 star accommodation where quantity at breakfast is limited. Even if this was a off season they should have been more welcoming

    Séjour effectué en Mars 2025

  • Commentaire envoyé le 10 novembre 2024

    7,0
    « Overall, the location is perfect for the spring and summer seasons, and there is a horse ranch nearby. While there aren’ »
    • Séjour de loisirs
    • en groupe
    • Chambre Familiale - Vue sur Montagne
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    Our room on the top floor was quite cold. Although the staff was attentive and offered solutions, we expected the room to be comfortably warm upon arrival. Also, it seemed that the hotel’s walls couldn’t fully protect against the chilly weather during this fall season. I requested a crib for my 2-year-old daughter, but unfortunately, the blanket provided with it was torn and had holes.

    The food was great! We only tried the breakfast, but it was diverse and delicious, offering a wide range of options.

    Séjour effectué en Novembre 2024

  • Commentaire envoyé le 22 octobre 2024

    9,0
    Fabuleux 
    • Séjour de loisirs
    • famille avec enfants
    • Chambre Double ou Lits Jumeaux
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Wish we could've had our favourite room. Won't tell you what it is in case you book it when we next want to go!

    The location is amazing, as is the breakfast.

    Séjour effectué en Octobre 2024

  • Commentaire envoyé le 6 janvier 2024

    8,0
    « Delightful! »
    • Séjour de loisirs
    • en groupe
    • Suite Familiale
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Amazing view and unique architecture. Clean and cozy.

    Séjour effectué en Janvier 2024

  • Commentaire envoyé le 25 décembre 2023

    8,0
    « Stay was good,we have good time »
    • Séjour de loisirs
    • famille avec enfants
    • Chambre Familiale - Vue sur Montagne
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Heating

    The view ,breakfast,location

    Séjour effectué en Décembre 2023

  • Commentaire envoyé le 9 octobre 2023

    8,0
    Très bien
    • Séjour de loisirs
    • famille avec enfants
    • Suite Junior
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Dining in was quite expensive, though the portions were good. The shower wasn't water tight and made the whole bathroom wet. The outdoor heaters didn't work though the staff brought us blankets.

    Staff were lovely, especially Rafa. Breakfast was exceptional. Junior suite has amazing views.

    Séjour effectué en Octobre 2023

  • Commentaire envoyé le 24 septembre 2023

    8,0
    Très bien
    • Séjour de loisirs
    • Couple
    • Chambre Double ou Lits Jumeaux
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    Limited choice of food, too far from any shops or attractions

    Cleanliness

    Séjour effectué en Septembre 2023

  • Commentaire envoyé le 25 juin 2023

    9,0
    « Fairytale vibe w amazing food and good people! »
    • Séjour de loisirs
    • Couple
    • Suite - Vue sur Montagne
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    Peak of summer can be quite uncomfortable because air conditioner is not available. Jacuzzi pumps need to be cleaned regularly as it tends to expel moss and undesirable scents when left unused. Staff should give extra effort to learn English so they can be more friendly and comfortable to their guests, knowing that the place is worth visiting by foreigners.

    As someone who’ve been working all her life w not so much time to relax, this place is a sure breath of a fresh air. It is a hidden gem of Armenia and city people should be in this place once in a while.

    Séjour effectué en Juin 2023

  • Commentaire envoyé le 18 juin 2023

    9,0
    Fabuleux 
    • Séjour de loisirs
    • en groupe
    • Chambre Double ou Lits Jumeaux
    • Séjour de 2 nuits

    The toilet hose was connected only to hot water.

    Breakfast was great, staff were friendly. Rooms were good. The location was great with very beautiful sceneries.

    Séjour effectué en Juin 2023

  • Commentaire envoyé le 22 mai 2023

    9,0
    « amazing »
    • Séjour de loisirs
    • groupe d'amis
    • Chambre Deluxe
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    The location was amazing, in nature between farms, the food was really good, the view from the room and the facilities in the room.

    Séjour effectué en Avril 2023

  • Commentaire envoyé le 29 avril 2023

    8,0
    « Exceptional View. Friendly staff. Comfort Issues to be addressed. »
    • Séjour de loisirs
    • famille avec enfants
    • Suite - Vue sur Montagne
    • Séjour de 1 nuit

    View is gorgeous, however the rooms are not comfortable. Booked a big room on the second floor, with an exceptional view. However, we struggled with a good night sleep because of the strong light projected from the restaurant area. Although it might be for safety purposes, however, in absence of curtains in room, caused a serious discomfort. In addition, the jacuzzi (the only way you can shower) had no instruction, and was truly confusing to operate. Last, hand washing sinks are not fixed to wall. Serious safety hazard.

    This is the second time we are booking this hotel, although different room. The location is exceptional. Staff are very friendly and helpful.

    Séjour effectué en Avril 2023

  • Commentaire envoyé le 27 février 2023

    9,0
    Fabuleux 
    • Séjour de loisirs
    • Couple
    • Chambre Double ou Lits Jumeaux
    • Séjour de 2 nuits

    Bed was little uncomfortable

    Great view, amazing staff and great food.

    Séjour effectué en Février 2023

  • Commentaire envoyé le 7 février 2023

    9,0
    « We had a wonderful stay and definitely will choose this hotel if given a chance to come back. »
    • Séjour de loisirs
    • en groupe
    • Suite Familiale
    • Séjour de 2 nuits

    The toilet's bidet is not good, need to be replaced. The toilet should be cleaned every day.

    I love the place, the location is very nice on top of the mountain. A good place to relax, feels like you are in Switzerland. The breakfast is bounty. The staff are nice and helpful.

    Séjour effectué en Janvier 2023

  • Commentaire envoyé le 19 janvier 2023

    9,0
    Fabuleux 
    • Séjour de loisirs
    • voyageur individuel
    • Chambre Double ou Lits Jumeaux
    • Séjour de 3 nuits

    Except for the standard room price, the room prices seemed a bit expensive. One person works in the housekeeping from morning to evening ,working with a perfect performance. I think the business doesn’t know about worker rights.

    Great variety of breakfast, the menu is varied and of good quality. During my stay, the kitchen did a great job. Every meal I ate was delicious. Quiet environment. The standard room rate was very affordable

    Séjour effectué en Janvier 2023

  • Commentaire envoyé le 5 décembre 2022

    9,0
    « It was a very nice place. »
    • Séjour de loisirs
    • Couple
    • Chambre Double ou Lits Jumeaux
    • Séjour de 1 nuit

    It was really foggy in the mountain, so we didn't see the real beauty of the place outside. I recommend booking during the summer and autumn seasons.

    We loved the ambiance of the place, and also the staff was very helpful, friendly, and accommodating. It was very cold in Dilijan, but the room is very cozy and clean.

    Séjour effectué en Novembre 2022

  • Commentaire envoyé le 21 novembre 2022

    8,0
    « super nice for a chill »
    • Séjour de loisirs
    • Couple
    • Suite - Vue sur Montagne
    • Séjour de 1 nuit
    • Envoyé depuis un téléphone portable

    this hotel has a special mood, the view is super beautiful, and its right in the middle if a huge greenery field. the breakfast was super tasty, the restaurant food, was one of the best in dilijan

    Séjour effectué en Octobre 2022

  • Commentaire envoyé le 26 août 2025

    1,0
    « No professional staff and so rude »
    • Séjour de loisirs
    • voyageur individuel
    • Chambre Double ou Lits Jumeaux
    • Séjour de 2 nuits
    • Envoyé depuis un téléphone portable

    First After make check inn for 2 nights I was so hungry and I want to eat my lunch and drinking something in the restaurant but outside place and when I ask staff about free table they told me 1 second because we not speak English and he go ask another person and they speak to each other with laughing and what I understand from them to tell me we don't have place for you but it was 3 tables free and without reservation. The staff of restaurant they was so rude and I will not going to this place again Second they give me room number 202 the view was so worth and I will show you but no problem about that The problem was about kitchen the smell enter to the room and I can't sleep because this room beside the kitchen and all the day I was in the room because no place to go there and i sleep for few hours and in the second day early morning i make check out and already paid for 2 nights and Narek ask me you have reservation for 2 nights you have problem I told him no and I leave the hotel. I am not recommend anyone to go there only if you want to lose your money

    Only I would to Thanks Narek for his helping because he speak English and the housekeeping Gayane for her smile and helping

    Séjour effectué en Août 2025

hôtels 1 – 25

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