Reviews of Hotel Amaras

Other than its proximity to the long-distance bus station, it has absolutely no redeeming qualities. It’s really surprising that it’s still in business.

1）The room wasn't cleaned even once during the four days of my stay. When I asked why it hadn't been cleaned, they replied that it had been cleaned three days earlier. Moreover, when I asked what to do with the trash in the room, they told me to take it downstairs myself and even showed me where the trash cans were. If all hotels were like this, how would hotels around the world handle trash? Would all guests have to carry their own trash downstairs? Then what's the point of paying the room fee? 2）The facilities in the room are extremely poor. The bath towels and face towels provided are stiff as boards—they’ve been washed so many times they’re worn out and even turned black. Some are so rough they could scratch your skin. There aren’t any cups in the room at all, let alone tea leaves. And then there are the slippers; the slippers are the most ridiculous part. They’re so flimsy that the sole is only as thick as a sheet of thin paper. Aren’t they worried that users might slip and fall? Haven’t they even tried using them themselves? 3）he management of the hotel has absolutely no attitude towards solving problems. In the last few days of my stay, there were frequent power outages in the room. In this hot summer, a power outage means no air conditioning, which made it impossible for guests to fall asleep at night because of the heat. Yet the management made no effort to proactively help guests switch rooms. When I was about to leave, my washed clothes were still wet. In order to dry them in a hurry, I found a very hidden corner in the yard to hang my clothes. However, the hotel management did nothing to help me solve the drying problem; instead, they scolded me, saying I couldn’t hang clothes here or there. It was simply infuriating. 4）There's something wrong with the hotel's POS machine. When I tried to pay, it failed to process four of my cards.

There was an air conditioner and a refrigerator in the room.

Unfortunately, our stay at the hotel was not very comfortable. The window only had a sheer curtain, which didn't provide enough privacy or block out the light. The room was meant for two people, but only one glass was provided — that’s a basic oversight. The showerhead was damaged, and we couldn’t use the towels as they were dirty and had hair on them. They were discolored and unclean, which made them unusable — luckily, I had brought my own. There were no disposable slippers provided, and what was offered instead was not covered with any fabric — honestly, it would be better not to offer them at all. On the last day, the electricity went out in our room. Despite our request, the staff didn’t move us to another room, even though there were available rooms on the second floor where the power was working. We had to spend the night in complete darkness. Overall, these issues made our stay quite unpleasant, and I hope the management takes these concerns seriously for future guests.

The room was big enough for 2 persons and it was clean. The beds were comfortable.

When we wanted to pay and leave, they said we can't pay with a card, they can accept only cash. When we booked the room, it was clearly noted that we can pay with a card. The staff couldn't handle the POS terminal, they had to call someone to help them to turn it on and let us pay. That was not a good experience and we canceled our other booking we had a week later.

Walking distance to the central bus station with air-conditioned room

Curtains are not thick enough to screen sunlight. Card was not accepted

Quite clean

The location is not in the centre and the staff is not really helpfull