Reviews of Amberd Hotel
Antarut, 1st Street, 36, 0213 Byurakan, Armenia
Loading
Guests also reviewed these properties:
Atlantic City, United States
Fairlawn, United States
Terchová, Slovakia
Fujikawaguchiko, Japan
Neptun, Romania
Bondy, France
Marrakech, Morocco
Râşnov, Romania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSpacious room, stunning view, friendly staff, great facilities.
There are only 5 loungers for the whole (sizeable) indoor pool and spa. So when they are taken (e.g. by a single family with kids), the sauna becomes useless as you cannot go anywhere afterwards.
Thank You for Your feedback! We’re glad You enjoyed Your stay and appreciated our facilities, views, and service. Your comments are very valuable to us, and we’ll take them into consideration to improve the comfort and experience of our guests. We look forward to welcoming You again!
Thank You for Your feedback! We’re glad You enjoyed Your stay and appreciated our facilities, views, and service. Your comments are very valuable to us, and we’ll take them into consideration to improve the comfort and experience of our gu… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location, as it's isolated and quiet (even if there is music near the pool). Food very tasty. (If you want drink, try natural juice or herbal tea, black coffee, but not other coffee). Great time at pool, especially since it wasn't weekend, so not crowded both open and closed pools.
The room and the bed is slightly small, especially since we were with a toddler who sleeps with us. And the walls a bit thin.
Thank You for Your kind review! We are delighted to hear that You enjoyed the peaceful location, delicious food, and relaxing time at our pools. We truly appreciate Your feedback regarding the room size and walls, as it helps us improve the comfort of our guests. We look forward to welcoming You back soon for another relaxing stay!
Thank You for Your kind review! We are delighted to hear that You enjoyed the peaceful location, delicious food, and relaxing time at our pools. We truly appreciate Your feedback regarding the room size and walls, as it helps us improve t… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe views are amazing. It's a short drive from the hotel to Amberd Fortress, Kari Lake and Saghmosavank monastery on the foot of the Mount Aragats. The staff are very helpful. You can arrange transportation and tours at the front desk. The staff are very helpful. I don't think you'll find a better view anywhere in Armenia as far as I know.
The air conditioning didn't work, so it was muggy with the windows closed, and with the windows open you could hear your neighbors talking and snoring.
Thank You for sharing Your feedback! We’re delighted You enjoyed the views, location, and the helpfulness of our team. It’s wonderful to know You appreciated being so close to Amberd Fortress, Kari Lake, and Saghmosavank Monastery. We’re sorry to hear about the air conditioning and the noise — we will definitely look into improving this for future stays. We hope to welcome You back and make Your next visit even more comfortable!
Thank You for sharing Your feedback! We’re delighted You enjoyed the views, location, and the helpfulness of our team. It’s wonderful to know You appreciated being so close to Amberd Fortress, Kari Lake, and Saghmosavank Monastery. We’re … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat place in a magnificent location
Dear Guest, Thank You for Your kind words! We’re so glad You enjoyed Your stay and appreciated our beautiful location. It was a pleasure having You with us, and we hope to welcome You back again soon!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewExcellent breakfast, friendly staff, comfortable room.
That people can smoke on the balcony. Thats the reason we coudnt use our balcony, as people next to us were smokers, so we werent able to sit outside at all.
Dear Guest, Thank You very much for Your kind words about our breakfast, staff, and room comfort — we truly appreciate Your feedback. We’re sorry to hear that Your experience on the balcony was affected by smoke from neighboring guests. We understand how important it is to fully enjoy all aspects of Your stay, including private outdoor spaces. Your comments are valuable, and we will certainly take them into consideration as we continue working to improve the experience for all our guests. We hope to have the opportunity to welcome You back in the future and provide an even more enjoyable stay.
Dear Guest, Thank You very much for Your kind words about our breakfast, staff, and room comfort — we truly appreciate Your feedback. We’re sorry to hear that Your experience on the balcony was affected by smoke from neighboring guests. W… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAmazing view and silence
N/a
Dear Guest, Thank You for Your kind feedback. We’re delighted to hear that You enjoyed the beautiful views and the peaceful atmosphere. It’s always a pleasure to know our guests had a relaxing and pleasant stay. We look forward to welcoming You again in the future!
Dear Guest, Thank You for Your kind feedback. We’re delighted to hear that You enjoyed the beautiful views and the peaceful atmosphere. It’s always a pleasure to know our guests had a relaxing and pleasant stay. We look forward to welcomi… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI had the pleasure of staying at this hotel when it first opened 10 years ago, and I’ve recently returned for another visit. I must say, the experience has only gotten better with time. The staff are even more professional, and always ready to help. There’s a sense of calm confidence that only time and dedication can create. Every corner of the hotel reflects thoughtful care and continuous improvement. It’s rare to see a place not only maintain its original charm but also grow more perfect with each passing year. Thank you for another wonderful stay. Looking forward to returning again!
Dear Guest, Thank You for Your heartfelt review and for choosing to return to us after 10 years — that truly means a lot. We’re honored to hear that Your recent stay was even more enjoyable and that You noticed the continued care and dedication we put into every detail. Your kind words about our team and the atmosphere we strive to create are deeply appreciated. It’s incredibly rewarding to know that we’ve been able to not only preserve the charm You remembered but also enhance it over time. We can’t wait to welcome You back again for another memorable stay!
Dear Guest, Thank You for Your heartfelt review and for choosing to return to us after 10 years — that truly means a lot. We’re honored to hear that Your recent stay was even more enjoyable and that You noticed the continued care and dedic… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThis is the hidden gem, with a 4-star level hospitality service. The welcoming water, fruits and sweets are so heartwarming. The hotel is clean, the buffet breakfast is very good, we were lucky to join the buffet dinner which was also great. The beds are comfortable, the bathroom has everything you need for comfortable stay.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your stay and enjoyed our facilities, services, and the dedication of our team. Your feedback means a great deal to us, and Your satisfaction and support are very important. We would be happy to welcome You again in the future.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe hotel rooms themselves and furnishings are outdated, which is a shame because the location and outdoors are absolutely stunning. The interior of the hotel and the exterior of the hotel are in stark comparison. Staff is nice, management is TERRIBLE. No concept of customer service, or going that extra little distance so that guests are happy and actually want to come back.
Management.
Dear Guest, Thank You for sharing Your feedback with us. We truly value the opinions of our guests as they help us to continuously improve. To ensure we address Your concerns fully and enhance the experience for all our future visitors, could You please provide us with more details about the issues You encountered? We hope to have the chance to welcome You back soon and offer You a much better experience.
Dear Guest, Thank You for sharing Your feedback with us. We truly value the opinions of our guests as they help us to continuously improve. To ensure we address Your concerns fully and enhance the experience for all our future visitors, co… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewI recently stayed at Amberd Hotel and had a lovely experience. Clean rooms, amazing mountain views, friendly staff, and great facilities like the pool and spa. Perfect for a relaxing getaway.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your stay and enjoyed our facilities, services, and the dedication of our team. Your feedback means a great deal to us, and Your satisfaction and support are very important. We would be happy to welcome You again in the future.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewGreat views at Ararat Mountain from room and restaurant. The room was comfortable, good shower and bath amenities. Complimentary fruits and sweets. Excellent place for relaxation, good starting point for Mt. Aragats, plenty of interesting sites around. Rich and tasty breakfast. Nice choice of wines for dinner. Unfortunately, we did not manage to try spa and swimming pool.
No good coffee for breakfast. Americano, cappuccino, latte for extra cost.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your stay and enjoyed our facilities, services, and the dedication of our team. We do regret that You didn’t get the chance to try our spa and swimming pool — hopefully on Your next visit! Thank You as well for Your note about the coffee options at breakfast. We will certainly take Your comment into account as we work to improve the guest experience. We would be happy to welcome You again in the future.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewVery poor hospitality
Dear Guest, Thank You for taking the time to share Your feedback. We're truly sorry to hear that Your stay did not meet Your expectations. We were a bit surprised by Your comments, as You had mentioned during check-out that everything was fine. We would greatly appreciate it if You could let us know more about what went wrong. Your input is very valuable to us, and it will help us improve the experience for all our guests. We hope to have the opportunity to welcome You again and provide You with a better experience.
Dear Guest, Thank You for taking the time to share Your feedback. We're truly sorry to hear that Your stay did not meet Your expectations. We were a bit surprised by Your comments, as You had mentioned during check-out that everything … Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewClean property with excellent location
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your stay and enjoyed our facilities, services, and the dedication of our team. Your feedback means a great deal to us, and Your satisfaction and support are very important. We would be happy to welcome You again in the future.
Dear Guest, We would like to sincerely thank You for Your kind and positive review of our hotel. We truly appreciate the time and effort You took to share Your experience with us. We are delighted to hear that You were satisfied with Your… Show more
Reviewed: 8 May 2025 · Stayed in February 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified review