Reviews of Ariana Family Hotel
33 Kamo Street, 3904 Dilijan, Armenia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNothing
Everything
Dear Alla, Thank you for taking the time to leave a review. We would like to clarify the situation a little from our side. First of all, you booked a standard room, but upon check-in we upgraded you to a large deluxe room with a balcony. That evening and until late at night you placed several orders, which our staff kindly fulfilled. Later, however, you were in a state of alcohol intoxication and began knocking on other guests’ doors and disturbing them, so we asked you not to bother the other guests. After this remark, you chose not to stay at the hotel and left. Our staff did not even charge you for the wine and offered it as a compliment from the hotel. The comfort and peace of our guests is important to us, which is why we could not ignore this incident. Considering the above, we do not understand your low rating and dissatisfaction. Best Regards
Dear Alla, Thank you for taking the time to leave a review. We would like to clarify the situation a little from our side. First of all, you booked a standard room, but upon check-in we upgraded you to a large deluxe room with a balcony. … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent staff, many thanks to Armen and the ladies, they made our stay fabulous. We will definitely be back.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe Room was clean. There is a nice garden at the back of the property. The owner was very friendly and accommodating. Breakfast was freshly prepared and tasty.
No A/C. The owner was kind enough to arrange a table fan when we requested
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe staff was really very kind and helpful
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewLocation is good. Provide all necessary facilities Big rooms Friendly host Good breakfast
Card payment was not working
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewEverything, clean and tidy room, great breakfast, good location. Owner Mr. Armen was very good person and help us in many things. Highly recommend.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewExcellent breakfast with so many food, very nice host helped us with everything, beautiful garden, room was very spacious and comfortable
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewOnly one query if they ca have spud prof window as the hotel is Near the main road other than that all is perfect
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe hotel has a great location — it's situated in the forest, near the Aghstev River. The room was clean and tidy, and the breakfast was delicious. The bed in the main bedroom was very comfortable, but the one in the living room wasn’t. However, the staff quickly solved the problem by adding another mattress for the second night, and my daughter was able to sleep better.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewWe had a perfect stay here,we met such a honest hospitality, kindness and helpfullness, that made our stay even more memorable.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewGood location, big room, nice staff, moderately good breakfast
Reviewed: 1 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewBreakfast was really good. The room was clean. The owner is really helpful.
It is near the main road.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewExcellent service and breakfast . Thank you
Nothing
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe view and the yard were astonishing and breathtaking.
The room was big and comfortable, but dirty. Every corner was in dust, the bathroom and kitchen were not cleaned. The bedding wasn't clean enough, old and torned(photos are attached).
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewVery cozy family run hotel. Friendly, helpful. Very clean.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewArmin, who runs the place was incredibly accommodating to all our needs. Not just very friendly and hospitable, but also thinking with us. The food was delicious and way too much. There is a nice garden with places to sit.
It is on a busy road