Reviews of Horizon Hotel Yerevan 3 stars
16 Kajaznuni Street 16, 0018 Yerevan, Armenia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNew hotel and is clean
Nothing
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewgood hotel
good hotel
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRooms were very clean and big.
They have only one iron in the whole hotel. Not enough cupboards in the bathroom, you have to put your Personal cleanser on the floor in the shower. Not enough plugs in the room, to hit the water you have to turn the fridge off.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt’s clean and comfortable
Cards are not working need to pay requested more amount than the booked ammount
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewModern building, spacious living rooms (esp the ‘03 plan), large balconies, big closets, large and comfy sofa beds, great cleaning service (Rima), prompt maintenance, powerful air conditioning kept us cool on hot summer days, great Wifi, friendly and helpful staff (Angelina, Anahita, Ike), kindly refunded us after we overbooked one night.
No handrails on stairways is a major hazard for toddlers; we had to make sure our little guy didn’t walk in hallways. Small elevator fits only 3 people. Balcony floors were not cleaned. No local TV channels. No laundry options in hotel or nearby.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewI really liked my room and felt very comfortable here. Also the reception girls were super kind and helpful with my request for late check out. I also loved the big balcony my room had and the view over the city from the balcony. I recommend this really nice hotel and will definitely be happy to stay here again.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewNothing :(
Security - the stairs have no rails, unsecured for kids and poor sighted adults Showerhead - not fixed Twin beds - too small for adults, more like a kid’s bed WiFi - no wifi inside the rooms Staff - kept saying that they cannot do anything
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewExcellent service and in-room facilities. Everything was super clean, and the couch was very comfortable.
nothing
Reviewed: 11 June 2025 · Stayed in March 2025
Verified reviewClean and decent hotel travelled in grps therefore booked three different rooms
Bit far from good restos in downtown. Since its new hotel, they dont have breakfast options.
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewMostly clean n neat
Difficult to communicate with staff due to language barrier. One room also had a plumbing issue. There was no ventilation in the bedroom.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewSpacious room,.like a 1bhk
The location, bit away from city center.. with taxi it's easy to reach city not that expensive