Reviews of Royal Boutique Hotel on Kievyan
Kievyan, 2nd block, house 20, 0028 Yerevan, Armenia
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Reviewed: 19 October 2024 · Stayed in September 2024
Verified reviewClose to the metro station. Free parking space.
Rooms at the basement. No fresh air. Windows with the view od corridor. Old uncomfortable bands. Stinking bathroom.
All you wrote is how you left behind the bathroom with toilet and the rooms you lived in.You haven't even thrown out your trash.Our staff has been throwing out your trash all day.You did not follow the rules of accommodation.We have been working in the market for 8 years now, and our reputation is important to us.As for the style of the hotel, you should know that there are various design options for rooms and bathrooms.You stayed with us for 9 nights, if it was that bad, you could have gone to another hotel.But you stayed with us all the days you booked with us...
All you wrote is how you left behind the bathroom with toilet and the rooms you lived in.You haven't even thrown out your trash.Our staff has been throwing out your trash all day.You did not follow the rules of accommodation.We have been wo… Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 July 2024 · Stayed in June 2024
Verified reviewReviewed: 28 September 2023 · Stayed in September 2023
Verified reviewReviewed: 9 September 2023 · Stayed in September 2023
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 22 August 2023 · Stayed in August 2023
Verified reviewClose to the city center and metro station
Shared bathroom, unpleasant staff, most of it can't speak in English. No 24 hours reception. I wanted one hour for my room, when I was arrived. One day I forgot a towel in one of the bathroom, I told them about the problem and they told me I stoled it, I'm a bad person.... I don't need to stole an old towel of €5.
You had to wait 23 minutes for the manager, but you were presented with a gift on this occasion!You were provided with a room much more expensive and better than the one you booked and you did not have to pay extra for the room!You were very happy!And you left a bad review and stole a towel!Before departure, you wrote 1 hour in advance that you had lost one of the towels that we provide to the room.Then, without returning the towel that you already took with you, you took another towel from another Bathroom, lowered it into the room and put it instead of the towel that you already took with you and wrote that you found a towel!You didn't even notice that there was another drawing there!Therefore, do not tell lies!You could have asked and we would have given you a towel as a gift! It's not about the cost of the towel!Respect people, be grateful to be respected and you!
You had to wait 23 minutes for the manager, but you were presented with a gift on this occasion!You were provided with a room much more expensive and better than the one you booked and you did not have to pay extra for the room!You were ver… Show more
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewIn this hotel you have to call 10 minutes before coming: it's not convenient if you don't have a local phone. We wrote at 12:30 pm that we will arrive at 2pm. We waited 40 minutes in the heat until someone finally came. This person was really unfriendly and unpolite: he didn't say sorry for his late arrival... he didn't even say "hello/barev". He didn't give us the change back. It wasn't a lot but it isn't correct. The room isn't really nice, really simple : we were surprised after we read the hotel name ! The beds aren't comfortable. Also the atmosphere was quite weird: we were almost alone in the whole hotel (two big floors) although we got a message earlier that day that "due to overbooking" we were given a much better room! In this hotel you have to call 10 minutes before coming: it's not convenient if you don't have a local phone. We wrote at 12:30 pm that we will arrive at 2pm. We waited 40 minutes in the heat until someone finally came. This person was really unfriendly and unpolite: he didn't say sorry for his late arrival... he didn't even say "hello/barev". He didn't give us the change back. It wasn't a lot but it isn't correct. The room isn't really nice, really simple : we were surprised after we read the hotel name ! The beds aren't comfortable. Also the atmosphere was quite weird: we were almost alone in the whole hotel (two big floors) although we got a message earlier that day that "due to overbooking" we were given a much better room!
This is your thank you. A lot of guests from Europe come to us, but since one of your guests threw his backpack on the cover of our sofa and tore it, we didn't tell you anything!Although they could have said. And as for reporting in 10 minutes, there is nothing wrong with that.This is so that if our manager may be absent for technical reasons, during the arrival of guests, be sure to be at the reception.You could have given our phones to the taxi driver and the taxi driver could have called us and informed us that you were coming. We have a lot of guests from Switzerland who have already become our friends.Therefore, your opinion is your personal opinion and let it stay with you. The Council:learn to respect the place you come to.....
This is your thank you. A lot of guests from Europe come to us, but since one of your guests threw his backpack on the cover of our sofa and tore it, we didn't tell you anything!Although they could have said. And as for reporting in 10 minu… Show more
Reviewed: 9 June 2023 · Stayed in June 2023
Verified reviewReviewed: 2 June 2023 · Stayed in May 2023
Verified reviewSomeone spoke English on the phone and she was really responsible I asked her for heater and she provided
A very quiet and scary place No reservation dark and cold There was no one there to ask him Non-standard electrical outlet It had no window The bathroom and toilet were not good at all
Reviewed: 20 April 2023 · Stayed in April 2023
Verified reviewI was warmly welcomed, accommodated and the whole atmosphere was very pleasant.
There was nothing that greatly disappointed me.
Thank you very much for your feedback!We will be glad to see you again as our guest.Best regards,
Reviewed: 29 March 2023 · Stayed in March 2023
Verified reviewLocation is nice close to the metro station. Room is very spacious. It was the cheapest hotel in Yerevan for the night.
Although the name is royal boutique hotel it is not a boutique hotel but a hostel with private rooms. The bathrooms are shared which we didnt see in the description (our mistake) but it is something we wouldn't expect from something with a name hotel. There is also a shared kitchen if somebody needs it.
Reviewed: 21 March 2023 · Stayed in March 2023
Verified reviewThe design and history
Outdated apartment
Reviewed: 15 January 2023 · Stayed in January 2023
Verified reviewit was close to the metro.And I like the fact that it has a soviet vibes.
Too Dark , Creepy and Scary. And no one in the property to assist us . it was literally just us . and other guest of which we dont know if were just alone .
What does the soviet atmosphere mean in your understanding?No comments.You were given a room twice as big and better than the one you booked.And you stayed in this room at your booked price.By the way, you have not yet paid in full for the booking and we decided to go to your meeting.You also asked us for a late check-out and we also went to meet you.
What does the soviet atmosphere mean in your understanding?No comments.You were given a room twice as big and better than the one you booked.And you stayed in this room at your booked price.By the way, you have not yet paid in full for the … Show more
Reviewed: 2 January 2023 · Stayed in January 2023
Verified reviewReviewed: 25 December 2022 · Stayed in December 2022
Verified reviewReviewed: 17 November 2022 · Stayed in October 2022
Verified reviewReviewed: 1 November 2022 · Stayed in October 2022
Verified reviewReviewed: 26 October 2022 · Stayed in October 2022
Verified reviewAll's good, but...
I was asked to relocate from one room to another in the middle of my stay in the hotel. Also there's a place to hit a head when ascending to the second floor, be careful!
Reviewed: 19 October 2022 · Stayed in October 2022
Verified reviewThere is nothing Royal nor boutique in this hotel Looks like an abandoned building occupied by human traffickers with temporarily installed bunk beds
We don't even want to comment on what you wrote, you didn't live with us, we don't even know who you are?
Reviewed: 17 September 2022 · Stayed in September 2022
Verified reviewThe location is great for Karen Demirchyan Sports and Concert Complex. I was attending an event there and found it very convenient being able to walk there. The room was spacious and comfortable. There is a communal kitchen (fridge, freezer, kettle, oven but no microwave) and it was always clean. Laundry service was free! The staff was helpful. They speak only a little English but they readily use translation app so don't hesitate to come here even if you don't speak Armenian or Russian.
The door to your room has a little "window". You cannot see through it but sometimes the light would bother me when other guests switched the lights on and off in the communal area. I would suggest a little curtain so guests could block the light if needed. The toilet was a little smelly. It's probably the sewers because I didn't notice any problems with cleanliness. The staff isn't always at the reception. It's not a problem, just don't expect everything taken care of in two seconds. They will communicate through Booking.com messages if needed.
Reviewed: 16 September 2022 · Stayed in September 2022
Verified review