9.3

Reviews of Dom Adonis

26 Commissars Street House 37, 3901 Dilijan, Armenia

  • Rosanne

    Reviewed: 6 September 2024 · Stayed in September 2024

    Verified review

    We had a great stay in Dom Adonis. The room is spacious with a nice balcony and a fridge. The shared kitchen is ideal and the swimming pool is great after a hiking day. Dom Adonis is at a walking distance from everything you need. But wat we liked most were the lovely owners and their daughter. The place felt like home and the bbq at our last night was delicious!

    -

    Property response:

    Dearest Rosanne, thank you so much for your kind words and for choosing Dom Adonis for your stay! We're so happy to know your stay was comfortable and you had everything you needed to relax and unwind. We're especially touched by your compliments about our family -we truly love making our guests feel at home, and it’s lovely to know you felt that warmth. It was a pleasure hosting you, an awesome couple who know how to make their day memorable! We hope to welcome you back in the future. P.S. On a side note, I was looking forward to adopting one of the kittens you cared for during your stay but it seems they all found homes with others. Much love, Dom Adonis Team

    Dearest Rosanne, thank you so much for your kind words and for choosing Dom Adonis for your stay! We're so happy to know your stay was comfortable and you had everything you needed to relax and unwind. We're especially touched by yo… Show more

    Dom Adonis
    6 September 2024
  • Movses

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    The owners (Arthur & Rima) are the nicest couple in Dilijan. Friendly, attentive to guest needs, and they go the extra mile to make your stay unforgettable! It felt like I was home with family for the two days that I stayed at Dom Adonis. I have tried all the fancy hotels in Dilijan, and I'm returning to this place next time.

    Property response:

    Dear Movses, Thank you so much for your wonderful review! We are delighted to hear that your stay at Dom Adonis felt like being with family. Arthur and Rima truly enjoy going the extra mile to ensure our guests have a memorable experience, and your kind words mean the world to them. It was a pleasure hosting someone as warm and kind as you. Guests like you make our job so rewarding, and we're happy that you chose to stay with us after experiencing the many wonderful places in Dilijan. Your loyalty and appreciation are greatly valued! We look forward to welcoming you back on your next visit! Much love, Dom Adonis Team

    Dear Movses, Thank you so much for your wonderful review! We are delighted to hear that your stay at Dom Adonis felt like being with family. Arthur and Rima truly enjoy going the extra mile to ensure our guests have a memorable experience,… Show more

    Dom Adonis
    31 August 2024
  • Ruben

    Reviewed: 12 August 2024 · Stayed in August 2024

    Verified review
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  • 7.0 Good
    Tamara

    Reviewed: 9 August 2024 · Stayed in August 2024

    Verified review
  • Emma

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review
  • Heghnar

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    Everything is perfect in this hotel, I liked my stay here. Rooms are ideal and the staff is friendly and very helpful. Will come back again.

    Property response:

    Dearest Heghnar and all friends, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It’s heartwarming to know that you appreciated our rooms and the friendliness and helpfulness of our staff. Your kind words truly mean a lot to us. We look forward to welcoming you back again soon and making your next stay just as memorable. Warm regards, Dom Adonis team

    Dearest Heghnar and all friends, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It’s heartwarming to know that you appreciated our rooms and the friendliness and helpfulness of our… Show more

    Dom Adonis
    6 August 2024
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  • Manik

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review
  • Ekaterina

    Reviewed: 28 July 2024 · Stayed in July 2024

    Verified review

    The property is located in the quiet area of the town facing a breathtaking view of the valley. The house has it all for the comfortable stay. My personal thanks to the lovely hosts for their hospitality and assistance making our stay unforgettable! There are few hiking trails crossing Dilijan. The route to ‘The Drunken forest’ is easy to make with kids.

    Nothing really

    Property response:

    Dearest Ekaterina, Thank you so much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay with us and found our property to be a comfortable and peaceful retreat with breathtaking views of the valley. It was truly our great pleasure to host you and your lovely family. Your kind words about our hospitality and assistance mean a lot to us, and we are thrilled that we could help make your stay unforgettable. We are also glad you enjoyed the Dilijan hiking trails, especially the family-friendly route to ‘The Drunken Forest.’ We hope to welcome you all back in the future for another memorable stay. Much Love, Dom Adonis Team

    Dearest Ekaterina, Thank you so much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay with us and found our property to be a comfortable and peaceful retreat with breathtaking views of the vall… Show more

    Dom Adonis
    28 July 2024
  • Andranik

    Reviewed: 7 July 2024 · Stayed in July 2024

    Verified review

    the location is good,, but only location is not enough to fully enjoy the time and rest even if it's only one day

    the cleanliness of the room, the beds where not as comfortable as used too

    Property response:

    Dear Guest, Thank you for taking the time to provide your feedback. However, we found your comments to be vague and lacking specifics, making it difficult for us to address your concerns effectively. Please note that we take pride in the cleanliness of our guesthouse, as evidenced by the feedback from the hundreds of guests, both written and verbal. Cleanliness is of paramount importance to us, and we take pride in maintaining high standards. We regret that the room did not meet your satisfaction, but without specific examples of the issues you encountered, it is challenging for us to understand what was wrong, if anything at all. Regarding the comfort of the beds, we understand that preferences for mattress firmness can vary among guests. We use standard mattresses, which are described in the room amenities and available for your review before booking. Nevertheless, we will review the condition of the beds in the room you stayed in to ensure they meet our usual standards. We also noticed that you checked out approximately an hour late, but we did not raise this issue with you out of courtesy. We aim to accommodate our guests' needs whenever possible, and we hope this flexibility demonstrates our hospitality. We value all feedback, but it is important to provide specific and constructive comments for us to address any issues effectively. We hope you understand that detailed feedback is crucial for us to improve our services; otherwise, it may be perceived as abusing your freedom to leave comments and making it difficult for us to address them. We wish you all the very best. Best Regards, Dom Adonis Team

    Dear Guest, Thank you for taking the time to provide your feedback. However, we found your comments to be vague and lacking specifics, making it difficult for us to address your concerns effectively. Please note that we take pride in the cl… Show more

    Dom Adonis
    8 July 2024
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  • Armen

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    Great facilities for a short stay. Private accommodation with very nice and supportive local staff. Excellent location with a perfect view if you choose a room with a balcony. The room is clean and recently renovated.

    No entertainment for kids, so it might not be ideal for families. Additionally, there are no extra services like a pool or sauna. However, the property is not focused on those amenities, which is fine for me.

    Property response:

    Dear Armen, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed our facilities and found our staff to be supportive. It's wonderful to know that you appreciated our rooms' cleanliness, recent renovations, and the excellent location and views from the balcony. We appreciate your feedback regarding the lack of entertainment for kids and additional services such as a pool or sauna. We'd like to clarify that the pool is available for our guests. Typically, the pool opens in mid-May; however, this year, the opening has been postponed due to heavy rain and poor weather conditions. We apologize for any inconvenience this may have caused. As for the kids' entertainment, we're excited to share that we are considering creating a separate area for kids in the house's backyard sometime soon. We believe this addition will further enhance the experience for families staying with us. We're constantly striving to improve, and your feedback greatly helps. We look forward to welcoming you back! Much love, Dom Adonis Team

    Dear Armen, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed our facilities and found our staff to be supportive. It's wonderful to know that you appreciated our rooms… Show more

    Dom Adonis
    27 May 2024
  • David

    Reviewed: 20 May 2024 · Stayed in May 2024

    Verified review

    Great views from the balconies (Family Suite with balcony) but half the rooms face the street/wall so book carefully.

    As stated by many there is no sound insulation between rooms. It is terrible if anyone watches tv starts talking etc. The normal hosts were absent the three night stay. the replacement tried hard but didn’t know how things worked / so couldn’t fix the electricity quickly not put on the heater in room - it was freezing on arrival and as it is centrally controlled you have to keep asking for adjustments. The description on booking com is not correct. it says kitchen plus shared kitchen. there is only shared kitchen and the better kitchen was being used as an office. There is no parking on site - just the street and it is 20 steps down to the hotel and another 15 up to the room I.e. not very accessible. No one on site for most of the day for any problems and no pool (mid May) nor food readily available.

    Property response:

    Dear David, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the great views from the balconies. We apologize for the inconvenience you experienced during your stay. Our main hosts were absent due to a family emergency, and while our replacement staff tried their best, we understand there were some challenges. We want to clarify that each room has its own heating controls, which are not centrally controlled. Instructions on adjusting the temperature in your room were provided, and we apologize if this was unclear. In addition, the AC heating option was also shown to you in case you needed it. Regarding the kitchen facilities, our rooms come with common kitchens—one on each floor. We will double-check the room descriptions on Booking.com to ensure accuracy. We understand the parking situation. Our town is mountainous, and as is characteristic of such areas, homes are on streets that serve as parking spaces. Please note that the area is monitored by security cameras for added safety, and the police department is 100 meters away, making it the safest area in town. While the pool was reasonably unavailable during your stay due to heavy rains and cold weather, we strive to make it available as much as possible. We would like to note that although our main hosts were absent due to a family emergency, the replacement employee was available to assist. We always aim to be there for our guests without being intrusive. We value your feedback and will use it to continue improving our services. We wish you all the best. Warm regards, Dom Adonis Team

    Dear David, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the great views from the balconies. We apologize for the inconvenience you experienced during your stay. Our main hosts were absent d… Show more

    Dom Adonis
    22 May 2024
  • Cindy

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    The beds were comfortable, we slept very well. Large room. Clean, heated! We had a room with nice view at the riverside.

    No privacy in the bathroom 😬 and what is missing is a shelf, there is not any place to leave your toiletries.

    Property response:

    Dear Cindy, Thank you for taking the time to share your feedback with us. We are delighted that you found the beds comfortable and enjoyed the large, clean, heated room with a lovely riverside view. Your comments are valuable to us, and we will certainly look into adding more storage options and improving privacy in the bathrooms. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better stay. Warm regards, Dom Adonis Team

    Dear Cindy, Thank you for taking the time to share your feedback with us. We are delighted that you found the beds comfortable and enjoyed the large, clean, heated room with a lovely riverside view. Your comments are valuable to us, and we… Show more

    Dom Adonis
    20 May 2024
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  • Siarhei

    Reviewed: 11 January 2024 · Stayed in January 2024

    Verified review
  • Andranik

    Reviewed: 6 January 2024 · Stayed in December 2023

    Verified review
  • Rashid

    Reviewed: 2 January 2024 · Stayed in December 2023

    Verified review
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  • 7.0 Good
    Chandra

    Reviewed: 1 January 2024 · Stayed in December 2023

    Verified review
  • Erik

    Reviewed: 5 November 2023 · Stayed in November 2023

    Verified review
  • Evgenii

    Reviewed: 2 October 2023 · Stayed in October 2023

    Verified review
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  • Alhajeri

    Reviewed: 12 September 2023 · Stayed in September 2023

    Verified review
  • Lewis

    Reviewed: 11 September 2023 · Stayed in August 2023

    Verified review

    I chose a budget room but they upgraded me when they could. Nice outside area.

    Property response:

    Thank you so much for your positive feedback. We appreciate it and look forward to hosting you again.

    Dom Adonis
    7 January 2024
  • Екатерина

    Reviewed: 27 August 2023 · Stayed in August 2023

    Verified review
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  • Victor

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • Farjalla

    Reviewed: 21 August 2023 · Stayed in August 2023

    Verified review
  • Alina

    Reviewed: 26 July 2023 · Stayed in July 2023

    Verified review

    The staff is very friendly, helpful and nice .

    It was quite noisy at night - we had big windows , looking at the road , so the passing cars were quite loud.

    Property response:

    Dear Alina, Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your kind words about our friendly, helpful, and pleasant staff. It’s delightful to know that we could meet your expectations in this regard. We are genuinely sorry to learn about the inconvenience you experienced with the road noise. We want to assure you this was an isolated incident, as we have not received previous complaints regarding noise in that room. As you rightly pointed out, the position of that room faces the road. While road noise can sometimes be unavoidable, we understand how crucial it is for our guests to have a peaceful and comfortable environment. Rest assured, we take your comments seriously and will take measures to address this issue. Your feedback is highly valuable to us as it helps us improve our services and facilities for our guests. Once again, we sincerely apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope to have the pleasure of welcoming you back and providing you with a truly tranquil experience. We wish you all the very best. Much love, Dom Adonis Team

    Dear Alina, Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your kind words about our friendly, helpful, and pleasant staff. It’s delightful to know that we could meet your expectations in this … Show more

    Dom Adonis
    28 July 2023
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