Reviews of DoubleTree by Hilton Yerevan City Centre 4 stars
Grigor Lusavorich Street,4/2 , 0015 Yerevan, Armenia
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Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean and modern, good location and decent quality menu for room service. Staff was very polite and proactive. We had a nice room on the 13th floor with far views of Mount Ararat Peak covers in snow during summer time.
A small mistake during check out which was promptly rectified by the competent staff.
Dear Antonello, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay, including the cleanliness, modern rooms, great location, and attentive staff. We’re also glad that the small issue during check-out was promptly resolved. We look forward to welcoming you back for another enjoyable experience. Kind regards, DoubleTree by Hilton Yerevan City Centre
Dear Antonello, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay, including the cleanliness, modern rooms, great location, and attentive staff. We’re also glad that the small issue during check-out wa… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation was good it was clean
Missing shopping bag from the room and when i approached them they couldnt find out who took it. And pretty much had to accept the fact someone took something from our room
Dear Adel, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience wasn’t fully positive, and we completely understand how unpleasant such situations can be. Our team has carefully reviewed the security camera footage and found no unusual activity. We also offered you the opportunity to view the recordings yourself. We truly hope that your next experience with us will be more pleasant and leave a better impression. Warm regards, DoubleTree by Hilton Yerevan City Centre
Dear Adel, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience wasn’t fully positive, and we completely understand how unpleasant such situations can be. Our team has carefully reviewed the… Show more
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewView to Ararat
Armature for shower is not working properly.
Dear Sergey, Thank you for taking the time to share your feedback. We’re delighted that you enjoyed the stunning view of Mount Ararat. We're sorry, however, to hear about the issue with the shower fixture. Please rest assured that we have addressed the issue you mentioned to ensure it does not occur in the future. We appreciate your comments and hope to welcome you back soon for a more seamless experience. Warm regards, DoubleTree by Hilton Yerevan City Centre
Dear Sergey, Thank you for taking the time to share your feedback. We’re delighted that you enjoyed the stunning view of Mount Ararat. We're sorry, however, to hear about the issue with the shower fixture. Please rest assured that we … Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewGood location, Friendly staff, clean and pleasant room.
There isn't a good selection of TV channels. The refrigerator works only when the room card is inserted. When removing the card, it no longer works.
Dear Armen, Thank you for your feedback! We're glad to hear that you enjoyed our location, friendly team, and the cleanliness and comfort of your room. As for the TV selection and refrigerator — we’re sorry to hear that it didn’t meet your expectations. The fridge should function independently of the room key, so this may have been a technical issue. We always encourage guests to report such concerns during their stay so we can resolve them promptly. Your comments are valuable, and we will certainly take them into account for future improvements. Kind regards, Inesa Mosinyan Marketing Specialist
Dear Armen, Thank you for your feedback! We're glad to hear that you enjoyed our location, friendly team, and the cleanliness and comfort of your room. As for the TV selection and refrigerator — we’re sorry to hear that it didn’t meet… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewit was good
nothing to say
Dear Kenneth, Thank you for your kind words! We're glad to hear that your stay was comfortable and suited your needs. We hope to welcome you again in the future! Warm regards, Inesa Mosinyan Marketing Specialist
Reviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in March 2025
Verified reviewReviewed: 1 May 2025 · Stayed in March 2025
Verified reviewCentrally located
traffic
Dear Sarju, Thank you for your review! We’re glad you enjoyed our central location — it’s certainly one of the best ways to explore the city. We understand that traffic can sometimes be a challenge in busy areas, and we appreciate your patience. We hope to welcome you back again soon! Warm regards, Inesa Mosinyan Marketing Specialist
Dear Sarju, Thank you for your review! We’re glad you enjoyed our central location — it’s certainly one of the best ways to explore the city. We understand that traffic can sometimes be a challenge in busy areas, and we appreciate your pat… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewWarm welcome and fabulous location
Nothing!
Dear Lisa, Thank you for your kind words! We're so glad you enjoyed our warm hospitality and central location — perfect for exploring the city on foot. We look forward to your next visit! Best regards, Inesa Mosinyan Marketing Specialist
Dear Lisa, Thank you for your kind words! We're so glad you enjoyed our warm hospitality and central location — perfect for exploring the city on foot. We look forward to your next visit! Best regards, Inesa Mosinyan Marketing Special… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewOnly the location is great.
Attitude of the staff. Very arrogant. Only keeping 2 tea bags per day for 2 persons n when आसखेफ more lot of questioning as if we are beggars. After paying such a tariff this was totally ridiculous n can not be tolerated. Not bringing the full ordered items n when cross questioned then getting it. Not a Hilton standard at all. In future I will avoid Hilton.
Dear Sharadchandra, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. Providing warm and professional service is our priority, and we regret that you felt otherwise. Our brand standard practice regarding tea bags is to provide four in the room, with additional refills available upon request. However, we understand that this situation left a negative impression, and we sincerely apologize for any inconvenience it caused. We will review this with our team to ensure a more seamless and hospitable approach. We appreciate your comments and hope to have the opportunity to welcome you again, ensuring a much-improved experience. Best regards, Inesa Mosinyan Marketing Specialist.
Dear Sharadchandra, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. Providing warm and professional service is our priority, and we regret that you felt otherwis… Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWhile breakfast was excellent and facilities are fair and clean the most biggest credit went to stuff. Their customer centricity and delivering exceptional service are on the highest level. Thank You for Your service, it would be nice and wise to visit Double Tree Yerevan again
Dear Vitalii Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our breakfast and facilities, but most of all, we truly appreciate your kind words about our team. Providing exceptional service is our top priority, and it is rewarding to know that our staff made such a positive impact on your stay. We would be delighted to welcome you back to DoubleTree by Hilton Yerevan for an even better experience. Best regards, Inesa Mosinyan Marketing Specialist
Dear Vitalii Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our breakfast and facilities, but most of all, we truly appreciate your kind words about our team. Providing exceptional service is our top prio… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewStuff, place, bed
That the breakfast was not included and it was quite expensive.
Dear Georgios, Thank you for your wonderful rating! We're delighted that you enjoyed our staff, location, and comfortable beds. Regarding breakfast, we understand that it may not have met your expectations. When booking, guests can check whether breakfast is included in their rate, as we offer both options to provide flexibility. We appreciate your feedback and hope to welcome you back soon! Best regards, Inesa Mosinyan Marketing Specialist
Dear Georgios, Thank you for your wonderful rating! We're delighted that you enjoyed our staff, location, and comfortable beds. Regarding breakfast, we understand that it may not have met your expectations. When booking, guests can ch… Show more
Reviewed: 23 February 2025 · Stayed in December 2024
Verified review