Excellent

Stayed in August 2025

Hotel is not oriented to Arab requirements of cleaning in Toilet ( no washing hose ) , breakfast is very average in compare with the Rate , more pork than other proper food for muslims , staff need to enhance the English , steam and Sauna timing must be extended to the morning instead of ( 18:00 - 23:00 )

Perfect Family hotel , perfect location , easy to reach city center by Walk and Taxi , several options of comfort , beautiful pool , nice evening singer , sitting in open air is amazing , very big cottage with all facilities .

Stayed in August 2025

The property itself is built on a small area. There is expansion taking place but thats more from accomodation perspective. Overall, would have been nice if the property itself had a larger land area since it is also a resort. And also at least one additional restaurant.

The cottage was brilliant - spacious and really nice. The bathroom was also nice and clean. As a 2 bed cottage, I would love to have a home like this :-) We had to wait a while before our cottage was alloted but Karen at the front desk was kind to offer a room temporarily for us to relax and also had a BIG fruit tray delivered to the cottage on account of this. That was very kind of him. The live music, on a Wednesday, was great. That evening vibe was wonderful. So easy and inexpensive to book a Yandex cab to visit the monestary nearby and also the Cable Car and Zipline.

Stayed in August 2025

No AC difficulty sleeping at night even with open windows

In general it was very good, the room, restaurant, pool, massage was very good.

Stayed in August 2025

But No AC

Hotel is Good and clean

Stayed in July 2025

Need conditioner, hand towel & cream for coffee.

Good

Stayed in July 2025

The only negative was insufficient soundproofing, both between room and corridor, between rooms, and between floors.

The staff were warm, friendly, helpful, and professional. The hotel was new and stylish. The room was perfectly cleaned, and the bed was comfortable. The breakfast was very good with plenty of options.

Stayed in June 2025

Rooms are very small and most of them are without bidet or jet.

The food at the restaurant is good and hotel's location is very good.

Stayed in June 2025

The hair dryer did not work, the shampoo and conditioner containers are empty.🥲

Place, service, Music show, Garden

Stayed in May 2025

Buffet Breakfast could have been with little more better options.

We are the family of 3 adults and stayed in the cottage. Very comfortable stay in the cottage. Felt like at home. Enjoyed a lot. It is very near to Tsaghkadzor Ski Resort. The hotel offers free transport facility to ski resort. Food at their Restaurant (Ala carte menu) is too delicious with good quality.

Stayed in March 2025

super clean, tasty food, great staff and just total good

Stayed in March 2025

NA

Location, facilities, staff

Stayed in March 2025

Said on the website guests were provided free ski rental and helmets and this was not the case - these were chargeable.

Great location with free shuttle to the ropeway. Walking distance from Kecharis Monastery and plenty of restaurants. Cottage was well equipped and comfortable for a family- called to ask them to make up the fire in our room. Cottage also had underfloor heating and was very warm. Breakfast was average however for the price it was fine. The restaurant served exceptional a la carte dishes and they had a live violinist. Staff could be a little friendlier (especially in the kids club) and there is some construction going on around the hotel (although this was not currently being worked on, maybe due to the snow, so there was no disturbance to us).

Stayed in February 2025

Pizza

Spacious bungalow. Pool and spa.

Stayed in February 2025

Drinking Water provided is too less

Everything

Stayed in January 2025

Great experience. Very good location, facility and the staff super friendly and helpful. Will definitely recommend this place to my friends and family, and we will surely stay here if we visit again.

Stayed in December 2024

The breakfast was limited, needs more choices

Its clean and comfortable

Stayed in December 2024

Gym is small and most of equipment are broken. Restaurant is ordinary but pricy. TV is old.

Good location, close to ropeway mountain spot. Room is clean, facility useful, warm in winter. Nice view from balcony window, Courtyard view.

Stayed in December 2024

Superb facilities, great location. Amazing breakfast

Stayed in December 2024

Few guests in the hotel but this is because there is no snow and it is certainly not a problem of the hotel, but only this I can say in disadvantage.

Very pleasant, homely atmosphere. The staff is attentive. Especially nice that there is a swimming pool and sauna. The whole hotel is very clean and well maintained. The hotel restaurant has a large selection of delicious dishes from different cuisines of the world.

Stayed in December 2024

Nothing

Very friendly and accommodating staff, awesome location and a lot of facilities for the kids. Also, food was delicious with a wide variety of different choices for breakfast and dinner

Stayed in December 2024

Clean ,neat and heating within

Stayed in December 2024

Nothing

Everything is good - the property is like a little wonderland during winter. We rented cottage 104 This is our second time in this property - well recommended.

Stayed in December 2024

Very nice hotel, comfortable warm rooms and cottages with fireplace, great for a family vacation.

Stayed in December 2024