Reviews of HASI hotel Jermuk

The location was great and the apartment was well equipped.

Unfortunately the communication was bad. When I booked the place, I messaged them that we don't have an armenien simcard and are not reachable while being on the road. We fixed an arrival time (per WhatsApp call) for the keys, and I also sent the time as a message per booking and WhatsApp. But we waited a long time till a woman from another hotel called them for us. Apparently they were waiting for our call. Also the guy who gave us the key just opened quickly the door and just took the money and left without giving us any further information. And the water in the shower was cold.

There was wifi contrary with booking.com description. Entrance looking at a garden full of flowers, very clean property, perfect location, confortable, modern interieur.

The size of the kitchenware and the kitchen and other equipement were incompatible.

Nothing.

The location was hard to find and the people didn’t answer the phone.

It is quite spacious, however it is probably just half the size (45m2) that was mentioned in the listing (90m2). The location is nice.

First the manager showed up late for the check in and when he arrived we discovered that the room wasn’t yet ready. Therefore we had to wait for 40 mins before we could get inside. There was no hot water and the washing machine was not working. When contacting the manager he would either not pick up or hang up the calls. Communication is absent which made the stay very frustrating and unpleasant. The bedsheets are small so they kept coming off the bed. Towels are tiny. The bathroom was dirty and had balls of hair and pee on the toilet cover! In 2 months travelling it was the worst stay and to top it off it was not cheap.

The accommodation was very spacious. There was a large bedroom with a very large and comfortable bed. There was also a living space with a large dining table, couches, coffee tables and a tv and a kitchen. The location was excellent and the sheets were clean and it was good value for money. And also the employee was kind and understanding.

There isn’t anything I didn’t like. We only had a slight problem with the water heater when I was in the shower the water suddenly got cold. But we were able to fix it after restarting it. And there was a slight confusion at the beginning on how to find the exact location and get the key from the company. But once we were in the room everything was fine and we enjoyed our stay very much.

The location

There was no hot water at all no soap or shampoo

We loved the lady and the gentleman who greeted us, warm welcome. It was clean. The heating was on in the evening, so it was very warm to sleep. Excellent quality for the price, couldn't ask for more. We enjoyed and had a comfortable stay. Do not miss the food place across the street called Grand Food - it looks simple and has the most delicious food we ever had and the kindest people working there.

We couldn't lock the door from the inside, but since it's on the first floor - one of us locked the door and got in through the window. We didn't want to bother anyone, and it's easy to access as it is the first floor in a super lovely neighbourhood. The lady from the agency that deals on the phone with reservation wasn't very pleasant, once hung up, then didn't answer. But the people that actually rent the place are awesome 😊

The apartment would be pretty cool - almost new, a lot of space, pretty well equiped, the heating was warm, there are more blankets, the internet is great...

...but they just don't take care about the apartment. The dishes where muddy; the floor was dirty; the water is hot for maybe 5 minutes and after that, it gets cold; the toilet flush is broken, the toilet brush is gross!... So if they want to become better: Start to take care about!

The apartment is huge, it has a lot of natural light. Well equiped kitchen. Very good location, just near two shops and a restaurant.

1. It could be cleaner. There was some debris in the bath and on the floor. 2. The host switched on the boiler but it worked only for some hours. In the morning we woke up in a freezing cold apartment and needed to boil water in a kettle just to wash our hands. 3. We ask the host what is wi-fi password and he told that "it's written somewhere inside the apartment". We checked everything but we couldn't find it. 4. The telephone number here and the one that they send you doesn't refer to this apartment only, actually it's an agency in Yerevan. When we wanted to check out, I spent one hour calling to their number trying just to get the info where to leave the key.

Location great, wonderful host

The heater wasn’t working and no blankets were provided. The ones in the cupboard was used and had large strands of hair

The apartment , price and location.

the location was good and the room was clean

however the property's bed was uncomfortable and the heat system was ruined we couldn't boil water to make coffee due to the facility didn't work

Second home is good

On the first day they offered a dirty home where the bathroom didn't work.

We did not stay at this place. They said last minute that the property is not Available. So we found another place which was very disappointed

Nice location, possible to cook. Enough space

Very loud heating system, often not working hot water, only 2 blankets for 3 people.

N/A

I like nothing as I was denied check-in for no reason. I was already in Jermuk when I was informed by the owner that the apartment is under fire and I can't check-in. However, I checked in the address and nothing was wrong with the apartment. This is an irresponsible attitude towards guests. I don't want you to experience the same

We went to the adress there was a dertiy bulding and the door was closed i call the number on the site but nobody ansever So i think it should remove from booking site