Reviews of Mirage Hotel 3 stars
Avan , Khudjakov 4, 0063 Yerevan, Armenia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewFriendly,comfort,kind pepole
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIf you want to order you have to come down to reception, no water was provided in the room upon check in.
Dear guest, we do not provide water because the tap in the rooms is very clean water which is used immediately without boiling. As for the dissatisfaction, I can say that you ordered for one day, stayed for one day, left after that without ordering in advance, you came back and stayed for another day. In that case, why did you come back to us the next day if you were dissatisfied with our hotel? And to place an order, you approached the reception because we do not have an Indian language specialist. However, thank you for sharing your experience, we will work. We hope to satisfy you more during your next visit, with best regards, Manager Susi.
Dear guest, we do not provide water because the tap in the rooms is very clean water which is used immediately without boiling. As for the dissatisfaction, I can say that you ordered for one day, stayed for one day, left after that without … Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewWhen booking the hotel for parents was a little worried because of the lack of the triple room photos (would be great if you add some professional photos to see all the rooms clearly) and some low reviews...But love when managers take time to make a comment after each review and try to clarify the situation. The hotel accepted critics well but unjust reviews are really dissapointing especially when the guest gives the low rating and doesnt bother to explain why. Now as for my family's experience. The room was ready on time. The welcoming was very friendly and heartwarming, parents were excited. Attitude and honest attention values a lot, so thank you dear all involved ♡, so much appreciated. As for the room, they offered even a better room that was booked (nephew was the happiest to have the whole bedroom :)). The thing I needed was comfort, cleanliness and working air-conditioning for them to rest well, all was there. The room was on the 4th floor, there is a nice lift. The room was spacious, actually was two bedrooms with a living room. The rooms were clean as the bathrooms , all amenities there even a toothpaste. The mattrasses comfortable. WIFI working well. There was a minor thing on the ceiling which they came up and apologised for, its in the process of fixing. Also they even ordered some food and loved it, good portion, tasty and reasonable price. Dear hotel staff, EACH of YOU , thank you. Such human care and thoughtfulness make your hotel really special. I have read about your hospitality , now also can confirm that its truly so !
Dear guest, thank you very much for your comment and high rating. Your high rating makes our hotel even more committed to all our guests. We look forward to your visit again. Kind regards, Manager Susi.
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewGreat size of the rooms, super friendly and helpful staff. We had two bedroom room. Everything in the hotel is working, even if there are some maintainance need. They also have kitchen open 24/7
The smell of smoke, even if the room itself was non-smoking, people are smoking in the neighbour rooms, in the reception in the corridors, so everything goes inside, you constantly feel cigarette smell, we had 6 days there, and it was a bit of a struggle for non smokers.
Dear guest, thank you for your feedback. We will be glad to see you next time and promise to do everything to make you more satisfied.
Reviewed: 3 November 2023 · Stayed in October 2023
Verified reviewThe friendly staff
Nothing
Dear guest, thank you for your feedback, we will be glad to see you again in our hotel.
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewReviewed: 4 October 2023 · Stayed in September 2023
Verified reviewThe facility and the staff.
Nothing.
Dear Guest, thank you for your feedback.
Reviewed: 4 May 2023 · Stayed in March 2023
Verified reviewReviewed: 3 December 2022 · Stayed in October 2022
Verified reviewReviewed: 1 November 2022 · Stayed in October 2022
Verified reviewReviewed: 21 October 2022 · Stayed in October 2022
Verified reviewReviewed: 18 October 2022 · Stayed in September 2022
Verified reviewReviewed: 30 September 2022 · Stayed in August 2022
Verified reviewNothing .
The room was dark. Hotel has no breakast and location was so far to repablic squar.
dear guest, only the guests from Iran give us a low rating, the highest rating is you, two rated 3 and one rated 1, I managed to call the 3 rater, he was Omid, he answered one thing, everything was very good, but the omelette order was brought 10 minutes late, I rated it 3, the other 3 Reza, the other Aghlamand rated 1 the impression is as if we left it outside at night. Dear Iranians, please write more, what's wrong, maybe we can help or maybe you need a 5-star hotel? if you come to us after 14:00 and you don't like our hotel, don't stay in our hotel, we promise we won't charge you for one day.
dear guest, only the guests from Iran give us a low rating, the highest rating is you, two rated 3 and one rated 1, I managed to call the 3 rater, he was Omid, he answered one thing, everything was very good, but the omelette order was brou… Show more
Reviewed: 28 September 2022 · Stayed in September 2022
Verified reviewReviewed: 25 September 2022 · Stayed in September 2022
Verified reviewReviewed: 20 September 2022 · Stayed in September 2022
Verified reviewReviewed: 18 September 2022 · Stayed in September 2022
Verified reviewReviewed: 11 September 2022 · Stayed in September 2022
Verified review