Reviews of Opera Avenue Hotel 4 stars

location was really good, right in front of opera in the center of Yerevan staff was really helpful it was really clean has kitchen in our floor

no elevator no big restaurants in hotel. breakfast was simple but good enough for me there was a noise outside room this hotel has 2 buildings. some rooms in first floor and some in third floor with a central kitchen. the room in third floor that has balcony is the best room.

However, the location was very convenient – everything was close by and easily accessible, which made it easier to get around the city.

The hotel did not quite match the photos online. The room was located in the basement, and the walls were very thin, so it was easy to hear noise from the neighbors. The space felt smaller than expected, and the bed linen was not as clean as it should be. Overall, the stay was below expectations, and I think the photos should better reflect the actual conditions.

Nice location and polite staff ready to help.

There is no an elevator, poor breakfast, some issue with shower. It's not easy to find the hotel, because it's in the old building.

Great location, clean with a nice breakfast

location is great, and a fair price

Breakfast was not good , unfortunately rooms were under the street level -1 floor without any view, we had three rooms which doors opened straight into kitchen.to be warned that we will be staying in a room below the street would be nice.

Location

Breakfast is bad Rooms are not clean

Only the location

Nothing to do with photos and view, its an old building without elevator, very poor breakfast. Imagine to be in 3rd floor without elevator. Also i ask 30 minutes delay of my check out and they didn’t accept

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Within just a few minutes of being in the room, I discovered and had to kill two insects, which appear to be cockroaches. Later I had to kill 2 more, that’s where I decided to leave the hotel in the middle of the night. This is absolutely unacceptable for any accommodation. The presence of such pests not only creates a serious health risk but also clearly indicates a lack of proper cleanliness and maintenance.

I was on the ground floor, and it was super noisy. Then they moved me to the second floor, but the noise from inside was still annoying. I also found bedbugs, and I told the front desk.

The excessive noises

შთაბეჭდილება შერეულია — არ ვიტყოდი რომ დავბრუნდები სასტუმროს იდეა მიწისქვეშა განთავსების შესახებ თავიდან საინტერესო და უჩვეულო ჩანდა, მაგრამ რეალობაში კომფორტი ცოტათი სუსტია. მიუხედავად იმისა, რომ ინტერიერი სუფთად და გემოვნებით არის მოწყობილი, ბუნებრივი განათების ნაკლებობა აშკარად იგრძნობა. ნომრებში მუდმივად ნახევრად ბნელოდა, რაც ცოტა დამთრგუნველად მოქმედებდა. ვენტილაცია და ჰაერის ხარისხიც ვერ დავარქმევ კარგს — ზოგჯერ დამახასიათებელი სიშავე ან ნესტის სუნი იგრძნობოდა, რაც არც ისე სასიამოვნოა. საუზმე საშუალო დონის იყო — არჩევანი შეზღუდული და გემოს მხრივ საშუალო. პერსონალი კი თავაზიანია, რაც ამცირებს ზოგად იმედგაცრუებას. საერთო ჯამში, ეს ადგილი უფრო ექსტრემალური ან განსხვავებული გამოცდილების მოსაძებნად გამოგადგებათ, მაგრამ კომფორტისა და სიმყუდროვის მაძიებლებისთვის ნაკლებად რეკომენდირებულია. თუ მანქანით სტუმრობთ გაწამდებით პარკინგი არსად არ არის

I recently booked this hotel in Armenia for a last-minute stay, drawn by the convenient location and flexible booking terms with no prepayment required and free cancellation. Unfortunately, the experience was extremely disappointing. Upon arrival, we noticed that it was a Basement-level hotel – fully below street level and I requested to cancel my reservation to find alternative accommodation. The staff had poor English skills and refused to assist with the cancellation, insisting I handle it myself despite being exhausted from a long journey (it could be easily cancelled by the hotel, however, they did not want to handle that and I am not sure for what reason.) The situation escalated when one staff member aggressively blocked the exit and threatened to call the police if I did not cancel the reservation myself. This was not only distressing but also felt unsafe. One man whom I believe was the manager, physically and verbally harassed me and my husband. After a very unpleasant confrontation, we were forced to leave without any resolution( he pushed us to the door). I have traveled extensively and have never encountered such unprofessional and hostile behavior. I strongly advise potential guests to consider their safety and look for alternative accommodations. I also suggest that bookin.com team get in touch with the staff and make sure that they are trained on how exactly the booking.com process works so that they can call the support when such situations happen. What's the point of advertising a hotel on booking.com when you can't speak English and you don't know how it works!!!!!!! It strange that this hotel has 4 stars!!!!

The location

They don't have balconies and windows

The location

There were no windows or balconies. The breakfast area was so small with one common table for all.

Downtown location

Room was in a basement. No ventilation. Windows points to a wall of corridor. Very unfriendly personnel.

Just location

Honestly, this hotel should not be rated 4 stars. There’s no elevator (which is not mentioned on the website), just five floors of stairs and a walk from reception to the entrance. No help with luggage, poor breakfast — definitely not worth the price.

Cleaniness - Smell good - Perfect Location