9.3

Reviews of Silk Road Hotel

Str. Ayghedzor, 53/2, 0019 Yerevan, Armenia

  • Ruby

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    It's a charming, cosy and traditional hotel, which is exactly what I was after. I felt very comfortable and at home at the hotel. The staff were friendly and helpful and the breakfast was really tasty.

  • 7.0 Good
    David

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Quirky boutique hotel combined with carpet making organisation. Nice terrace to overlook the city Very comfortable bed. In a suburban area but only 20 mins walk from nice restaurants and bars in the centre

    Room was average size and dated and bathroom was a bit cramped. Strong sunlight through the large windows in the afternoon made the room very hit and the AC struggled to cope. Hotel policy of only providing bottled water in the room for the first night was a bit unnecessary.

  • Anna

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Interesting local design and beautiful view from balcony

    Problems with water in room. Poor breakfast.

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  • Bijil

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Anton

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Breakfast, quite big room, big terrace with a view on Ararat, friendly and helpful staff

    Pillow. It was awful

  • Bernd

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review

    Quiet small hotel with nicely decorated room and communal area. Greatly enjoyed the varied delicious breakfast! Very interesting small exhibition on weaving and opportunity to see carpet weaving first hand during breakfast time.

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  • Sarah

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    We all loved our stay at the Silk Road Hotel. The staff were all great but a big shout out to Georg. Lilah who was weaving a rug downstairs was so delightful & explained everything about the support the hotel gives to villages teaching young people to weave & giving them opportunities to sell their work at the hotel. She did some weaving with my son & was so patient. We had a nice triple room with a big window with a view of mount Ararat. Breakfast on the terrace was lovely & the garden was also a really nice space to sit & be peaceful. There are lovely local crafts to buy in the reception area. We would love to return. Thank you.

    Nothing

  • Nicole

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Nice property, traditional atmosphere, good breakfast, nice staff.

    All was good.

  • Tigran

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
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  • Anne

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    This is a true gem of a hotel. The staff are the best, so friendly and helpful, and with good English, they made our stay a memorable one. Our room was great, with great attention to detail in the layout. And we had a view of Mt Ararat from the window! There are lots of communal areas and a wonderful garden to relax in. The breakfast buffet was exceptional.

  • Adrian

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Amazing location with unique atmosphere, friendly staff, nice food and lovely rooms!

  • Mine

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    I couldn't believe what was offered for the price we paid. Exceptional. City centre location with country view. Such warm and accommodating staff

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  • Ievgeniia

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • Ioanna

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review
  • Mohamed

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    You feel like home in Armenia The staff Special thanks to David And room service enter team Will come again for sure

    Nothing all great

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  • Natalia

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review
  • Erik

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    This place feels like your home away from home.

  • Dayk

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review
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  • Erik

    Reviewed: 9 October 2024 · Stayed in October 2024

    Verified review
  • Robert

    Reviewed: 6 October 2024 · Stayed in September 2024

    Verified review

    Really unusual hotel, with a lot of character. Really helpful staff, excellent breakfast and interesting views.

    All good really.

  • Maryam

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    Hall location was good and the room was clean

    The attitude of the employees was very bad, they closed the entrance door of the hotel from 11:00 PM and we did not have the possibility to enter the hotel. The room we booked was with a balcony, but they gave us a room without a balcony and when I talked to the manager, he said we don't have it and we can't. I will tell you that yesterday at the hotel, the employees had a fight with my wife

    Property response:

    Thank you for your feedback. We strive to provide a welcoming experience for all our guests. We’d like to clarify a few points regarding your stay. Our front door is secured after hours, but our staff is available 24/7 to assist guests; we promptly opened the door when you arrived. Regarding your room, the listing on Booking.com clearly indicates that not all double rooms come with a balcony. At the time of your booking, the only available room was one without a balcony. We regret any misunderstandings and appreciate your understanding of our policies. Our team is committed to maintaining a respectful environment for all guests, and we encourage open communication to resolve any issues.

    Thank you for your feedback. We strive to provide a welcoming experience for all our guests. We’d like to clarify a few points regarding your stay. Our front door is secured after hours, but our staff is available 24/7 to assist guest… Show more

    Silk Road Hotel
    24 September 2024
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  • Taisiya

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review
  • Hilde

    Reviewed: 6 September 2024 · Stayed in September 2024

    Verified review

    Our room was on the lower levels .The floor was not big enough to put out my yoga mat. I think the rooms on 1.st and 2.nd floor might be a better option. Next time!

  • Claire

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review

    The staff at Silk Road hotel is very nice and always here to help. We were very happy. The garden is a little gem and side projects of the hotel are great too. I would recommend to go there when visiting Erevan. Please check the location since it’s not in the city center

    N/a

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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