Reviews of The Alexander, a Luxury Collection Hotel, Yerevan 5 stars
Abovyan Street 3/4 , 0001 Yerevan, Armenia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThank you for your kind word! We're so glad to hear you had an excellent experience. We look forward to welcoming you again soon!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your wonderful feedback! We’re absolutely delighted to hear that you rated our location, room, and staff a perfect 10/10. It means the world to us to know that you had such a positive experience during your stay. Your kind words motivate our entire team to continue delivering excellent service. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon!
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you rated our location, room, and staff a perfect 10/10. It means the world to us to know that you had such a positive experience during your stay. Y… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBed, room and spa Winelist
Dear Derriks, Thank you so much for using our services and for taking the time to share your feedback. We truly appreciate your kind words—it means a lot to our team. We look forward to welcoming you back again soon!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewHigh quality
Limited natural light in room, and limited outdoor space with no outdoor pool
Dear jackie, gb Thank you for your feedback! We're glad to hear you enjoyed the high quality of your stay. We also appreciate your comments regarding the natural light and outdoor space. We’re always looking for ways to enhance our guests’ experience and will definitely consider your suggestions moving forward. We hope to welcome you back soon! Sincerely, Hayk Hambardzumyan hayk.hambardzumyan@thealexanderyerevan.com
Dear jackie, gb Thank you for your feedback! We're glad to hear you enjoyed the high quality of your stay. We also appreciate your comments regarding the natural light and outdoor space. We’re always looking for ways to enhance our gue… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewI had a truly wonderful stay at Hotel Alexander in Armenia! From start to finish, everything was exceptional. A special thank you to Areg and Ruben from the guest relations team — they went above and beyond to make our anniversary celebration memorable and arranged amazing tours that made our trip even more special. The restaurant team was warm and welcoming, and the front desk staff, especially Mr. Hayk, were incredibly helpful and kind. The room service team also deserves praise — they were attentive, detailed, and kept our room spotless throughout our stay. You can tell the staff here really care about every little detail. The hotel itself is clean, elegant, and located perfectly in the heart of Yerevan. If you’re looking for a luxurious yet friendly place to stay, I highly recommend Hotel Alexander. Thank you for a beautiful experience!
Dear Mr. Omar, Thank you sincerely for sharing such a wonderful review of your recent stay with us. We are absolutely delighted to hear that your experience at The Alexander was exceptional from start to finish, and that your anniversary celebration was made even more memorable with our support. It means so much to us that you felt warmly welcomed by our staff throughout the hotel — from guest relations and the restaurant team to the front desk and room service. We take great pride in providing attentive, thoughtful service, and it is truly rewarding to know that our team's efforts made a positive impact on your stay. Your kind words about the cleanliness, elegance, and perfect location of our hotel are deeply appreciated. We are honored to have been part of your special memories in Yerevan. We look forward to welcoming you back soon for another luxurious and friendly experience. Warm regards, Guest Relations Team
Dear Mr. Omar, Thank you sincerely for sharing such a wonderful review of your recent stay with us. We are absolutely delighted to hear that your experience at The Alexander was exceptional from start to finish, and that your anniversary … Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in August 2024
Verified reviewEver thought your life was too good to be true? Don’t worry, there’s a cure for this called the Alexander hotel Yerevan. One night here and you’ll wonder what crime you committed in a past life to be treated by such rude, and arrogant staff, in what is a 3 star hotel trying to punch well above its weight. And if you think being part of the Marriott elite brigade will help in your hour of need, oh no dear reader, think again. Once corporate collects their partner fee, job done and you’re flying solo. Perhaps this explains why some of the old guard are selling up and getting out whilst they can. The Alexander delights with rude arrogant staff, broken doors, dirty floors, closed facilities, misplaced hire car and that was after waiting an hour past the advertised check in time because …..they only start preparing a room once you arrive. But wait, there’s an upside! Complimentary stale cookies and a manager who makes Pinocchio look like a flat faced Persian cat. No doubt there'll be the usual diatribe response, promising better, premium and reassuring exceptional on your next visit. And there’s the con. Offer mistreated clients everything but the kitchen sink, knowing they can’t accept given the high cost to return to the country, thereby ‘appearing’ willing and holier than all, but in reality orchestrating nothing more than a street hustle. Marriott shares ride high, but with such pirate behaviour below decks, how long until this ship is bid bon voyage from investors portfolios?
Dear Ms. Julija, Thank you for taking the time to share your feedback, and greetings once again from Armenia. First and foremost, we would like to sincerely apologize for any inconvenience you experienced during your stay at The Alexander, a Luxury Collection Hotel, Yerevan. It is truly disappointing to hear that your experience did not reflect the level of quality and care we strive to provide. Please accept our deepest apologies for any discomfort or dissatisfaction caused. In recognition of the inconvenience, we would be delighted to welcome you back with a special discount on your future stay, along with a complimentary upgrade to one of our suites. It would be our privilege to provide you with the exceptional service and hospitality that truly represent The Alexander experience. Once again, we sincerely apologize for any discomfort and disappointment caused. We genuinely hope to have the opportunity to restore your faith in our services during a future visit. Sincerely yours in service, Lilia, Guest Relations Agent
Dear Ms. Julija, Thank you for taking the time to share your feedback, and greetings once again from Armenia. First and foremost, we would like to sincerely apologize for any inconvenience you experienced during your stay at The Alexander… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
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