We stayed several days before a cruise and wanted to stay again for a few days afterwards. Sadly, We couldn’t do so because the hotel was closed for expansion and renovation. In truth a trim panel was loose in our room and there were a few very minor cosmetic items so it makes sense. Still, we would have gladly stayed again.

Beautiful location; large, comfortable room and especially helpful, attentive staff. Large choice of items in breakfast buffet.

Stayed in February 2024

There is construction going on in the building next to the hotel. While the staff alerted us to this, there was some construction during the day (when we needed naps due to jet lag). This too shall pass.

The hotel location was wonderful; convenient to all we wanted to see. Breakfast was lovely with a great food selection. Nice gym. Very capable and accommodating staff.

Stayed in February 2024

The bed required a mattress cover to protect the mattress and to provide a better level of comfort.

Great location within easy walking distance of many tourist destinations. It was great having a pool to cool off after a day of sightseeing and quiet rooms to get a good nights rest.

Stayed in February 2024

The price is too high for the hotel. With what we paid, we expected a very luxurious hotel which this is not. The hotel is good enough for stay. I just feel that we were charged too much.

The hotel is nice. Location is ok. Staff are friendly and helpful.

Stayed in January 2024

Great hotel! Antonella from the frontdesk is super kind and helpful!

Stayed in January 2024

Excelent location within walking distance to many beautiful places. Excelent breakfast and overall very good service.

Stayed in December 2023

neighboring house had big time construction

excellent location in the middle of Recoleta. good breakfast. very clean.

Stayed in October 2023

I was amazed by the stuff that was exceptionally friendly and helpful.

Stayed in April 2023

Charge for the coffee pods wasn’t explained to us, nor was it indicated in the room.

Great location, really good breakfast, friendly and helpful staff, decent value, comfortable beds. nice gym. Not a huge hotel so nice atmosphere. Free water in room. Reception Booked taxis for us which was helpful.

Stayed in May 2023

Charge for Nespresso coffee in room wasn’t explained.

Good location. Pleasant, helpful and informed staff. Comfortable rooms with robes. Decent breakfast.

Stayed in May 2023

hotel didn’t have anywhere to sit / relax outside the room. pool area nice but limited seating

rooms location staff

Stayed in March 2023

I thought the expresso in the room was complimentary but I owed 6 dollars for the coffee the next day. The restruant in the hotel was overpriced and dinner was so-so. However someone ordered afternoon tea and that looked amazing. Also the showere would not turn off and took over an hour for somene to come up.

Beautiful safe Hotel in the popular Recoleta Neighbor hood of the city. Staff friendly especially Malena and Guido. They were so kind and went above and beyond. There was security, it felt very safe. Also buy breakfast!!! the Breakfast was awesome and a buffet.

Stayed in February 2023

The sink in the bathroom drained very slowly.

The receptionists are very friendly and helpful. All the facilities are up to par with a couple deficiencies.

Stayed in March 2023

Location in nice district with a surprise, warm pool. Price was reasonable due to new tourist exchange rate.

Stayed in December 2022

Some confusion about getting ice.

Good accomodations and breakfasts.

Stayed in March 2023

None

Location ..

Stayed in November 2022

I ordered an airport transfer through the hotel expecting a reasonable car and driver. Instead a car that was barely road legal arrived and the driver then asked me to pay for tolls

Everything was superb - the hotel were welcoming and the room was sensational.

Stayed in January 2023

We loved Recoleta Grand!!! super clean, modern, great location and all the staff was very kind and always helped us in whatever we need. If we go back to Buenos Aires, we would stay again in Recoleta Grand!!

Stayed in January 2023

Great location, comfortable bed and spatious room-helpful staff

Stayed in December 2022

Not that great food, construction noises.

Good facilities like gym and pool. Great guest policy.

Stayed in December 2022

The breakfast were very repetitive - identical from one day to the next. The internet access was spotty at best. Finally, charging a few EUR for each Nespresso capsules left a feeling of cheapness from the management. We have stayed at multiple 5-star hotels in which Nespresso machines were available. This is the first hotel in which the complementary coffee in the room is not complementary. One has to pay for each capsule (and by the way it is not written anywhere that it is the case), but not for the tea bags… This is not a cheap hotel for BsAs standards, and offering a couple of capsules a day would have been a nice token.

Excellent location, nice facilities, very cordial staff

Stayed in November 2022

Bad smell in the corridor of our floor

Very nice staff. Big rooms and nice bathroom. Perfect shower. Good location.

Stayed in November 2022

modern, clean and well located in the city

Stayed in September 2022

The view from the room was not fantastic, just buildings.

Staff was very kind and helped me to book a shuttle from the airport to the hotel. Breakfast was very good, several options. Location is great, only 5 minutes from the Recoleta shopping mall and cemetery. Shower is great and the bed super comfortable.

Stayed in September 2022