Reviews of Cacique Inacayal Lake Hotel & Spa 4 stars
Juan Manuel de Rosas 625, R8400ADG San Carlos de Bariloche, Argentina
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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewExcellent property. Great staff and great location
Thank you for your excellent review. We're glad to know you enjoyed our property, staff, and location. We look forward to welcoming you again!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThey have a good breakfast and a excelente team
The amount charged on the app was not the same at check-in. I paid approximately 20% more."
We are very sorry that the price difference caused you a bad experience. We would like to explain that the difference you noticed corresponds to the 21% Value Added Tax (VAT) in force in Argentina. This tax, by law, must be collected at the checkout at the establishment. We understand this may come as a surprise if you are unfamiliar with local regulations. If you have any other questions or need more details, please do not hesitate to contact us.
We are very sorry that the price difference caused you a bad experience. We would like to explain that the difference you noticed corresponds to the 21% Value Added Tax (VAT) in force in Argentina. This tax, by law, must be collected at the… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe location and the staff was absolutely amazing. The hotel offered everything that you need, cudos to the Martin that upgraded us making our 48th wedding anniversary even better.
Nothing
We greatly appreciate your kind words about our location and our incredible staff. We're proud to know that the room upgrade made this special day even better for you and that the hotel met all your needs. We look forward to welcoming you back!
We greatly appreciate your kind words about our location and our incredible staff. We're proud to know that the room upgrade made this special day even better for you and that the hotel met all your needs. We look forward to welcoming y… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewTodo. Espectacular.
Gracias por su visita!
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewSpa services was reasonably priced. Excellent breakfast. Was given a room with a great bay window overlooking the lake.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewLocation, view, friendly service.
The shower head!! Please replace with a better nozzle! And make sure that towels are placed in the bathrooms. We had to call reception for towels.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewBreakfast was very good with plenty of options and good service.
The bathroom of the unit had a very odd lay out and lack of illumination.
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewThis is a very good hotel. The breakfast buffet consisted of delicious and high quality choices, my room was comfortable and had a beautiful view of the lake, which was mere steps away, and all staff were kind and welcoming. I will return to Bariloche, and when I do I will stay at this hotel again!
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewGreat hotel right on the lake and overall positive, comfortable experience. A bit further from town center but definitely walkable. Great breakfast. Room has thoughtful toiletries like bath salt for after a long hike- nice touch. Has onsite parking, although the lot was nearly full during off season (we went end of March). Jacuzzi was down, and spa amenities were on the smaller side, but it functional. Pool area is pretty and clean with a great view. Would have liked to plan for a spa service in advance but despite reaching out to the hotel before my stay, was told that they can only give me spa information after guests have arrived at the hotel. All in all, enjoyed the stay and would book again.
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewA more beauty view would be hard to find. The staff were marvellous and the room very relaxing. Just what we needed
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewVery good hotel, service and location
Reviewed: 30 March 2025 · Stayed in December 2024
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewGood points - location was great. Breakfast was fantastic. Staff were great. Bad points - The Spa jacuzzi was out of action and had been for well over a month (confirmed by a member of staff). The main hotel is good but the rooms are very tired and desperately need refurbishment. The jacuzzi in our room also didn't work and we had problems with the door lock, both issues spoilt our celebratory day and after complaining, we were reluctantly offered a different room.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewComfortable room and comfortable bed..large bathroom
Some noise from other rooms...
Gracias por su visita!
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe setting on the lake is wonderful and the hotel itself is lovely.
Need better lighting in the hallways.
Tomamos su comentario. Gracias!
Reviewed: 5 March 2025 · Stayed in February 2025
Verified reviewGreat location got free upgrade to a suite with great views over the lake.
Certain areas i.e the pool area a little tired and in need of an upgrade.
Gracias por su comentario.