Reviews of Hosteria Los Helechos 3 stars

Never was able to check in

I booked the hotel as my previous one got canceled. It was 23:30, I tried calling them but they never picked up. I went there and it was closed. They reached out about an hour later when I’ve already found a different place to stay. Instead of cancelling the booking, they actually charged the money, even though I couldn’t check in because of them. Bad experience.

Cheap for a private room and breakfast was included

Old facilities but all working fine

Friendly people, decent size room

Wifi doesn't work in the room, mouldy bathroom with boiling water and the breakfast that aims to make you diabetic

The only good thing its cheap. Otherwise, lacking even basic facilities.

Dirty, not being cleaned till you depart, electric socket not functional so used the tv socket( the only one working in the room). There is basically nothing. Its not looking as advertised.

Everything was awful. Dirty room, the shower was not working, the beds were dirty. Book somewhere else!

The room and the bathroom were horrendous. Do not book this hotel!

Lovely gardens and reception area … staff good

Bedroom very basic but we weren’t paying 5star prices…

Location, Garden , pool

Bathroom, Very worn ,

The property was not appropriate to sleep

I don’t recommend this hotel . I didn’t stay cause the place didn’t look good and the conditions were not good of the room and they didn’t give my money back . Very corrupt

It has all you need! And working properly! It's simple, old, but DELIVERS!

There's nothing I didn't like. They also accepted my late CHECK IN after midnight, even being against their policy. Everybody was smiling and doing their best. If the place is simple, it doesn't matter. It has what you need. And it's CLEAN!

Comfy bed, good air con

Really dirty bathroom with mold in the shower tiles. The shower had a electrical thingy above it, really dangerous if you ask me.

Friendly staff Location

Bathroom door was literally falling off and couldn’t be closed Cleanliness was questionable and we had a sheet with holes in it Basic breakfast

Location was good and quiet , within walking distance to restaurants shops casino etc Breakfast was good Also I must emphasize that I'm not reviewing this place to complain because the price was very cheap , I am doing it to remind people that you get what you pay for sometimes, do not expect luxury For the price we paid it's great Also I must mention that the power goes off often at iguazu on the argentinian side but does not affect the big hotels because they have generators

It's old and falling apart, broken tiles, etc We had to change rooms after one night Second room was a little better

very friendly & competent staff. We came from Buenos Aires by air & reached hostel at 11:30 pm but had no difficulty in checking in. In morning young girl at reception was super helpful. Breakfast was simply superb

bathroom hot water tap was leaking

Great value

The breakfast had no veggies

Location, comfortable bed, nice garden.

Thin walls, having their on exchangerate way higher ( I complained and they adjusted it) than any other. Breakfast was not much.

Only the location, near to the center and bus terminal

Altough we we'ren't expecting much of this place, but we had all this issues in 2 days: - Door was open when we arrived, so a lot of mosquitoes and flies in the room - Light was broken, the room was 50% dark - We’re supposed to have a double bed, but they joined two simple beds that were constantly moving (have to give it to them, it does make it double lol 🤦🏾🤣) -Toilet couldn't flush at all, ask them in the morning to fix it or change us room before leaving to Iguazu, when we get back the toilet was still not fix, so had to ask again at the reception to fix it, they decided to give us a new room which wasn't any better... On top af all, we ended up having to pay more for the new room whitout any real explaination, except that " the boss told to charge us the new price "... Oh, almost forget about the Wi-Fi and the breakfast, simply good luck...

The pool was nice and peaceful. The sun beds and surroundings of the pool were basic and a bit unkept. They could do so much more with it but it was a nice sanctuary. The pillows were comfortable and felt fresh/replaced recently. The linens were clean. Location was brilliant, right in the middle of the town and close to bus stop.

The staff were a bit stand offish, we tried to communicate as much in Spanish as we could, but they were not very smiley or friendly. Very much just doing the transaction with no additional customer service. The room was dingy and dark, no natural light at all. Even with the light on it was hard to see your belongings. The room is super small and cramped, which is fine for 2 nights. The room had a weird smell, coming from the bathroom. The bathroom was not good, the shower curtain was falling off, it smelt, the toilet didn’t flush well, the sink was small and the bathroom mirror was broken and rusted. The free breakfast had lots of options but was very unhealthy. All cakes and breads. There was some fruit which was great but no eggs or porridge or cereals if you wanted something that would actually fill you up. As someone who wants to find healthy options when travelling this was not available.

Only close to the bus station

Unsafe, the room and bathroom full of black fungus. It was in the ceiling, walls, chair, etc. The ceiling has asbestos. The breakfast is only sweets.

Good location not far from bus station. Many restaurants and convenient store nearby. Staffs are good and helpful. Room is OK.

No elevator. Limit choice for breakfast.