Reviews of Rochester Hotel Classic 4 stars
Esmeralda, 542, C1007ABB Buenos Aires, Argentina
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Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe hotel is conveniently located near a pedestrian street with a large number of souvenir shops and restaurants. Very friendly staff, greeted well, helped with luggage and then always helped in all matters. The rooms are large, but old. Breakfast is average, but everyone will find something to eat.
Old furniture and renovation of the rooms spoil the impression a little. I would also like a more varied breakfast.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewlocation, large room
the property says it has a gym, turns out it’s an external gym that was closed on saturday afternoon and sunday. the whole reason I came here was because it supposedly had a nice gym
Reviewed: 7 April 2025 · Stayed in February 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in January 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in December 2024
Verified reviewAll the staff were so friendly and helpful - no matter their different roles whether reception, room maid or the breakfast service - and sorting out problems unrelated to the hotel. Also the breakfast was excellant.
Nothing - we hope to return.
Dear Eugene, Thank you for your kind feedback and for taking the time to rate us with a perfect score. We are delighted to hear that you appreciated the friendliness of our staff and the quality of the breakfast. In the Quality Department, we continuously work to provide our guests with an exceptional experience, and comments like yours motivate us to keep improving. We particularly appreciate your recognition of the attention and effort of all our team members. We’ve also noted your comment about the room view, and we will evaluate possible improvements in that area to continue offering the best service possible. We would love to welcome you back on your next visit. We look forward to seeing you again soon! Best regards, Quality Department
Dear Eugene, Thank you for your kind feedback and for taking the time to rate us with a perfect score. We are delighted to hear that you appreciated the friendliness of our staff and the quality of the breakfast. In the Quality Department… Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 October 2024 · Stayed in September 2024
Verified reviewThe location was perfect. Just 5 minutes walk to the Obelisk.
I'd have loved it to be cleaner.
Dear Ana Paula, Thank you for sharing your experience with us. We are pleased to know that the location was perfect for your visit and that you enjoyed the comfort of our facilities. We greatly value your feedback and look forward to the opportunity of welcoming you again in the future, to continue providing you with an excellent experience. Sincerely, Quality Department
Dear Ana Paula, Thank you for sharing your experience with us. We are pleased to know that the location was perfect for your visit and that you enjoyed the comfort of our facilities. We greatly value your feedback and look forward to the o… Show more
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in May 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewThe room size was very big, and the front desk staff gave us to the top floor, room 1007, which is the biggest in the hotel. Separate living room/kitchen, hallway, bathroom and bedroom was nice, so it was like living in a one bedroom apartment. The balcony was wide and had a decent view. The internet worked like a charm and for the most part, the staff was helpful and friendly.
There was really low water pressure in the shower. You also had to wait 5 minutes with the water running in order for the hot water to come, and sometimes it wasn't even that hot. It also bucked in the shower and sinks when you turned on the hot water oftentimes. One time, on the first day it spit out brown water for a few seconds. I told the front desk about the water pressure and temperature issues. They said there's not much they can do about the temperature, it simply depends on the time of day, and for the pressure that they would send someone up to look at it, but they never did. The breakfast was extremely disappointing and lacking. The area was terrible, with homeless people sleeping directly outside the hotel entrance, as well as the surrounding streets. I learned that this is in the financial district and is generally to be avoided. Hardly any good restaurants or shops nearby, mostly street food joints, fast food and mini markets, with a few exceptions. The bed was uncomfortable because it had a deep groove in the middle, so definitely some new mattresses are needed. The hotel was also full of these little fruit fly type bugs, both in the room and in the breakfast area. They also never refilled the coffee and tea packets in the room. I would not recommend staying here, even though the price was good. Better to pay a bit more, or at least pay the same in another area outside the microcentro, as it's called.
Dear Greek-American I am very sorry to hear about all the problems you experienced during your stay in our room 1007. We appreciate your detailed comments as they help us identify areas for improvement. We will take immediate action to resolve issues with water pressure, temperature, room maintenance and breakfast quality. We will work diligently to resolve them.
Dear Greek-American I am very sorry to hear about all the problems you experienced during your stay in our room 1007. We appreciate your detailed comments as they help us identify areas for improvement. We will take immediate action to res… Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewLocation
My room was next to the elevator and it was very noisy.
Dear Ystruriz We are sincerely sorry that you experienced inconvenience due to elevator noise during your stay. We appreciate your feedback and will take it into account to improve room assignments in the future. We hope to see you again soon Best regards
Dear Ystruriz We are sincerely sorry that you experienced inconvenience due to elevator noise during your stay. We appreciate your feedback and will take it into account to improve room assignments in the future. We hope to see you again s… Show more
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewNice place! In the Center of Buenos Aires! It is very close to the Newbery Airport! Excellent service! Definitely recommend! 5 star
Dear Octavio It's great to know that you enjoyed your stay at our hotel and that you appreciate our location near Newbery Airport! We are very happy that you had an experience with excellent service. We appreciate your recommendation and hope to welcome you again in the future. Thanks for your comment Cordially
Dear Octavio It's great to know that you enjoyed your stay at our hotel and that you appreciate our location near Newbery Airport! We are very happy that you had an experience with excellent service. We appreciate your recommendation a… Show more
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewExcellent position just 2 minutes walk from the obelisk. Our room was very comfy and the mattress was perfect to sleep in. Very good breakfast with a wide variety of pastry and salty options. The Staff is very helpful and sweet!
This is more of a suggestion: you could provide a kettle for tea/coffee in the room.
Thank you for your kind comments about our excellent location near the Obelisk, the comfort of the room, the perfect mattress and the good breakfast with a variety of options. We are glad to know that you found the staff helpful and friendly. We take note of your suggestion about providing a kettle for tea or coffee in the room. We understand how convenient it would be for our guests to have this option available and are considering it for future improvements. We hope to welcome you again in the future and continue improving to offer you an even more satisfactory experience. Thank you!
Thank you for your kind comments about our excellent location near the Obelisk, the comfort of the room, the perfect mattress and the good breakfast with a variety of options. We are glad to know that you found the staff helpful and friend… Show more
Reviewed: 7 April 2024 · Stayed in March 2024
Verified reviewThe workers were fabulous
This would be considered ar 2+ star in North Amwrica. It was fine.
Thank you for recognizing the work of our team; It's great to know that you received fabulous service. We are sorry that you did not like the hotel. We appreciate your comments and we will take them into account moving forward. progressing day by day Best regards
Thank you for recognizing the work of our team; It's great to know that you received fabulous service. We are sorry that you did not like the hotel. We appreciate your comments and we will take them into account moving forward. progress… Show more
Reviewed: 1 April 2024 · Stayed in January 2024
Verified reviewReviewed: 20 March 2024 · Stayed in March 2024
Verified reviewComfortable room, good beds, everything clean.
Mosquitoes
Dear Marcellina We are very happy to know that you enjoyed such a positive experience at our property, especially valuing the comfort, cleanliness and quality of our facilities and services. We appreciate your comments about the comfortable beds and impeccable cleanliness. We regret any inconvenience caused by the presence of mosquitoes. We will take additional steps to address this issue and ensure a more pleasant stay for our guests. We hope to have the pleasure of welcoming you again in the future. Thank you for choosing us and for your kind words! Cordially
Dear Marcellina We are very happy to know that you enjoyed such a positive experience at our property, especially valuing the comfort, cleanliness and quality of our facilities and services. We appreciate your comments about the comfortab… Show more
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 February 2024 · Stayed in February 2024
Verified reviewReviewed: 29 January 2024 · Stayed in January 2024
Verified reviewReviewed: 27 January 2024 · Stayed in January 2024
Verified reviewAccommodating staff, breakast was great, The maid made a special effort to go down 5 floors to get us glasses, she was friendly and efficient in all she did.
The elevator was one of the smallest I ever encountered about 3ft by 4ft. Could only fit 2 people and 1 suitcase
Thank you for sharing your experience with us! We are glad to know that you enjoyed the attention of our staff and that the breakfast met your expectations. We appreciate your kind words towards our maid, who made a special effort to ensure your comfort during your stay. We are sorry for any inconvenience you may have experienced with the size of the elevator. We understand how important comfort and convenience is during your stay, and we will take note of your feedback to look for ways to improve this. We sincerely value your comments and hope to have the opportunity to welcome you again in the future to offer you an even more pleasant experience. Thank you for choosing our hotel and for your constructive feedback!
Thank you for sharing your experience with us! We are glad to know that you enjoyed the attention of our staff and that the breakfast met your expectations. We appreciate your kind words towards our maid, who made a special effort to ensure… Show more