Σχόλια του 25hours Hotel beim MuseumsQuartier 4 αστέρων

Dear Dimitra, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our perfect location, the quiet nights, spacious bathroom, and air conditioning. We apologize for the cleanliness issues you encountered. This does not meet our standards, and I will address it with our housekeeping team immediately, to ensure it doesn’t happen again. Regarding the room cleaning: we would like to clarify that we do not charge extra for housekeeping. Daily cleaning is always available upon request. However, if a guest chooses to skip housekeeping for a day, the hotel donates the equivalent amount to charity as part of our sustainability and social responsibility initiative. We’re sorry if this wasn’t communicated clearly during your stay and will work on improving that. Thank you again for your helpful comments. We hope to welcome you back for a better experience in the future. Warm regards, Balsa CACOVIC Front Office & Housekeeping Manager

Dear Dimitra, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our perfect location, the quiet nights, spacious bathroom, and air conditioning. We apologize for the cleanliness issues you encountered. This… Εμφάνιση περισσότερων

Thank you very much for your kind words! We're delighted to hear that you had a pleasant and comfortable stay with us. It's great to know that our team made you feel welcome and well taken care of. We hope to welcome you back again soon! Warm regards, Kaja

Thank you very much for your kind words! We're delighted to hear that you had a pleasant and comfortable stay with us. It's great to know that our team made you feel welcome and well taken care of. We hope to welcome you back again… Εμφάνιση περισσότερων

Dear Maria, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the concept of our hotel, the central location, the Italian restaurant, the rooftop bar, and the complimentary minibar. We're also glad to know that the soundproofing met your expectations. We appreciate your comment regarding the room size and will take it into consideration for future stays. We hope to welcome you back for another great experience! Yours, Sebastian Front Office Manager

Dear Maria, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the concept of our hotel, the central location, the Italian restaurant, the rooftop bar, and the complimentary minibar. We're also glad to kn… Εμφάνιση περισσότερων

Dear Xristos, Thank you for your feedback! We're glad to hear that you appreciated our location and the design of the room. However, we understand that you felt the value for money could have been better, especially regarding breakfast. We will review this aspect to ensure we provide a more satisfying experience for our guests. We hope to welcome you back in the future with an improved offering! Yours, Sebastian Front Office Manager

Dear Xristos, Thank you for your feedback! We're glad to hear that you appreciated our location and the design of the room. However, we understand that you felt the value for money could have been better, especially regarding breakfast.… Εμφάνιση περισσότερων

Dear Gorrion ;) Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the great location, neat rooms, and friendly service, making you feel at home. We understand your frustration regarding the lack of coffee availability before 6:30 AM. Your suggestion for a coffee machine at the reception is a great idea, and we’ll definitely consider it. We appreciate your input and hope to welcome you back soon! Kind Regards Victoria Front Office

Dear Gorrion ;) Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the great location, neat rooms, and friendly service, making you feel at home. We understand your frustration regarding the lack of coffee avail… Εμφάνιση περισσότερων