Reviews of 25hours Hotel beim MuseumsQuartier 4 stars
Lerchenfelder Straße 1-3, 07. Neubau, 1070 Vienna, Austria

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewWe picked your location because it looked quirky and fun; it was even better in person! The creative marketing, from the door hanger to the signage throughout the hotel was fun. The rooftop patio was a bonus. The entire staff were amazing, especially Marek!!! and Victoria...you made us feel at home and we look forward to visiting this location and others again next year on our annual Europe vacation. Excellent job! Steve & Danielle Gerencer Calgary, Canada
Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewStayed here several times always great funky boutique hotel in superb location. Thoroughly recommend. Good big breakfast if a tad expensive. Try it 😀
All good
Dear Keith, Thank you so much for your continued support and for taking the time to share such a lovely review! We're delighted to hear that you always enjoy your stays with us and appreciate the kind words about our boutique style and fantastic location. It's great to know you enjoyed the breakfast—your feedback is noted, and we’ll be sure to pass it along to the team. We truly value your recommendation and look forward to welcoming you back again soon! Warm regards, Juan, FO Agent
Dear Keith, Thank you so much for your continued support and for taking the time to share such a lovely review! We're delighted to hear that you always enjoy your stays with us and appreciate the kind words about our boutique style and … Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery quirky hotel friendly staff good location and value for money
Dear Guest, Thank you for your lovely review! We're delighted to hear you enjoyed our quirky style, friendly staff, convenient location, and great value. It was a pleasure having you with us, and we hope to see you again soon! Best regards, Carla FO Agent
Dear Guest, Thank you for your lovely review! We're delighted to hear you enjoyed our quirky style, friendly staff, convenient location, and great value. It was a pleasure having you with us, and we hope to see you again soon! Best reg… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel is located at the bustling Museum Quarter in Vienna, surrounded by all the marvelous landmarks. Amazing restaurants and cafes are in walking distance. The rooms were nice, well-designed and clean obviously. And the breakfast was amazing!!!
20 euros a night for a pet was a little much, considering that our pet is a Chihuahua.
Dear Guest, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you enjoyed our location in the heart of Vienna’s Museum Quarter, as well as the nearby restaurants and cafés. It's great to know that you appreciated the design and cleanliness of your room — and we're especially happy that you loved the breakfast! We do understand your comment regarding the pet fee. We try to ensure all rooms remain comfortable for all guests, including those with allergies, which requires additional cleaning. That said, your feedback is valuable and will certainly be taken into consideration. We hope to welcome you and your Chihuahua back again soon! Warm regards, Carla FO Agent
Dear Guest, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you enjoyed our location in the heart of Vienna’s Museum Quarter, as well as the nearby restaurants and cafés. It's great to know that… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation. Fun design. Mostly friendly staff. Comfortable bed. Very good sound insulation to outside noise. Super good pizza in restaurant.
Construction work in the reception also involved one of the elevators, so long wait times, and with the staircase in the other end of the building, made it a bit inconvenient. Overpriced breakfast. Shoe horn should be standard in room.
Dear Hanne, Thank you for taking the time to share your detailed feedback. We're very glad to hear that you appreciated our location, fun design, friendly staff, comfortable beds, and especially the sound insulation and delicious pizza from our restaurant! We also sincerely apologize for the inconvenience caused by the ongoing construction work and the impact it had on elevator access. Your comments about the breakfast pricing and the lack of a shoehorn in the room have been noted—we truly value this kind of input as it helps us improve the guest experience. We hope to have the opportunity to welcome you back in the future, when all renovation works are complete, for a smoother and even more enjoyable stay. Best regards, Carla FO Agent
Dear Hanne, Thank you for taking the time to share your detailed feedback. We're very glad to hear that you appreciated our location, fun design, friendly staff, comfortable beds, and especially the sound insulation and delicious pizza… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe wall design and character of the hotel
There was no kettle or iron in the room, no tea or coffee facilities which is basic for 110 euros per night and the rugs in the middle entry was very hazardous I saw a girl falling with her suitcase
Dear Samira, Thank you for sharing your feedback! We’re glad you enjoyed the wall design and unique character of the hotel. We’re sorry to hear about the missing in-room facilities, altought on the reception you could always request a kettle or an iron, and your experience with the rugs in the entry area – your comments are very important to us and will be addressed with our team. We appreciate your input and hope we’ll have the chance to welcome you back again in the future. Kind Regards Victoria Assistant Front Office Manager
Dear Samira, Thank you for sharing your feedback! We’re glad you enjoyed the wall design and unique character of the hotel. We’re sorry to hear about the missing in-room facilities, altought on the reception you could always request a kett… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, room was very cozy, not the fan of the ilustration on the wall but it is classy :) Fantastic breakfast with many options to choose from and rooftop bar with a great view at the city.
Did not like the designer bathroom window, which was overlooking to our bedroom, there was a wooden plate to cover it, but the plate came with holes in it. Otherwise the room was perfect for two day stay. Be aware of the 75 EUR deposit on card.
Dear Stohanzl, Thank you for your kind and detailed feedback! We’re glad you enjoyed the great location, the cozy room, the breakfast variety, and the rooftop bar with its fantastic city view. We also appreciate your comment regarding the bathroom design and the deposit information – this is helpful for us and for future guests. We’re happy the room was a good fit for your stay and we hope to welcome you back again soon! Kidn Regards Victoria Assistant Front Office Manager
Dear Stohanzl, Thank you for your kind and detailed feedback! We’re glad you enjoyed the great location, the cozy room, the breakfast variety, and the rooftop bar with its fantastic city view. We also appreciate your comment regarding the … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was a lovely stay and the staff was very kind and helpful, they also gifted bottle of wine for my 30th birthday which I think was very kind of them. The spa is also very big and spacious.
everything was fine
Dear Leon, Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you had a lovely stay and that our team helped make your 30th birthday extra special. It was our pleasure to surprise you with a small gift to celebrate such a memorable occasion! We're also glad you enjoyed our spacious spa and found everything to your satisfaction. Your feedback truly means a lot to us. We hope to welcome you back again in the future for another relaxing and enjoyable stay. Warm regards, Juan, FO Agent
Dear Leon, Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you had a lovely stay and that our team helped make your 30th birthday extra special. It was our pleasur… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified review25hours hotels are always very unique and I really like their commitment to environmental sustainability. The need was comfy and the staff was super friendly.
Dear Bianca, Thanks a lot for your kind words! We’re so happy you enjoyed the unique vibe, the comfy bed and our team’s hospitality. Hope to welcome you back soon at 25hours! Kind Regards Victoria Front Office
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewWe absolutely loved this hotel, the character and charm was very refreshing to see. We loved the room and facilities. The bathroom was great, the bed was comfy, also free mini bar was a great surprise. Which allowed me to try Fritz Kola and then I got hooked on it! Wifi was perfect, location was good with underground bus nearby
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the character of the hotel, the room, and the little extras – and that Fritz Kola won you over! We hope to welcome you back again soon. Best regards, Kaja
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewThis is such a quirky hotel -- circus themed all throughout the property including our room's walls! We understand that this design choice will not appeal to everyone but it definitely tickled our fancy. The breakfast was superb and location fantastic being a short walking distance to museums. The room was clean and quite spacious.
This hotel aims to be at the forefront of sustainability which is fantastic. Because of this, they do not service the rooms everyday and room refresh has to be requested at the front desk. It was okay for us but to be honest -- we prefer our rooms done up and serviced everyday. It is a tiny issue compared to how superb we were looked after but thought to put it here in case it important to other future guests.
Dear Robin Nicholas Guy, Thank you so much for your detailed feedback! We’re delighted that you enjoyed our quirky circus theme, the superb breakfast, the fantastic location, and the spacious, clean room. We also appreciate your note about our sustainability approach and understand your preference for daily room service – your comments help us improve. We’re very happy you felt well looked after and we hope to welcome you back again soon. Kind Regards Victoria Front Office
Dear Robin Nicholas Guy, Thank you so much for your detailed feedback! We’re delighted that you enjoyed our quirky circus theme, the superb breakfast, the fantastic location, and the spacious, clean room. We also appreciate your note about … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPerfect view and location
Thank you for your kind feedback Tatyana. We’re glad you enjoyed the view and our central location and would be happy to welcome you again. Best Regards Sara Frot Office Agent
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat Location, Resturant is very nice.
Air condictioning can be better
TThank you for your feedback!We’re glad you enjoyed our team, the location, and the restaurant. We appreciate your comment about the air conditioning and will look into how we can improve comfort. Best regards, Sara Front Office Agent
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified review