Reviews of a&o Wien Hauptbahnhof 2 stars
Sonnwendgasse 11, 10. Favoriten, 1100 Vienna, Austria
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe location is great, very close to the main train station which was very convenient.
Unfortunately, everything else was disappointing. The hotel was taken over from the previous owner but hardly anything has been improved. The bathroom was moldy, the beds were only half made and we had to finish it ourselves. Check-in was via self-check-in computers, and when we asked staff for help, the attitude we received was very unprofessional and unfriendly, as if they didn’t want to work at all. Overall, it did not feel welcoming.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewStayed here after a bad night in other hotel. Easy check in and clean
No lighting at night to get to hotel. Outside is a bit dirty.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe staff are very helpful. I have changed 3 rooms with he support. Room 1, system wrong allocate to 6 beds room (i book is 4 bed) Room 2, even got one empty bed...but the other guests occupied it. Finally staff support to change it again
The toom service need improvement Example room 1 which i enter, tye bath room is no clean...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and really easy to check in
When you are on the top bed, you can't really charge your phone because the socket is just regular USB and doesn't seem to work
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Unfriendly people and no TV in the room and nobody cares, meaning your people do not take action on anything
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood location
It was not social at ALL. went down to the bar on a Saturday night and there was no one there. One other person in my room of 6 beds. Would say that it would only be good for families, or school groups. Would not recommend for a solo traveller looking to meet people and have fun.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything is fine in my point of view...why have some negative review I don't know
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation.
Poor standards over all. Not value for money. General cleanliness is a big issue. They are not changing the bedding between guests ! My son's duvet was stained with who knows what ...( blood,vomit, something disgusting....) the receptionist girl didn't want to touch it ... Shocking experience.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSelf check in! It was great! Very nice room A wonderful coffee ☕ Great stuff! Thank you!
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCleanness and privacy
Check in too slow
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Room service is bad. Carpet and covers are not fitted. Parking problems. I paid 32euro for one night only.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified review