Reviews of ABAI Apartments 1150 only WWW-On-line-Check-in & SelfService

The kindnes and cleanness

The key to the room is not working. You have to have an app and connect it to Bluetooth and stuff... It didn't work! I tried to call the host up to 10 times - he didn't answer me. I texted him and there were still no answer! I was in front of the door for about an hour before his sweet neighbour came by to help me. He said "this happens all the time. Nobody can get the key to work." In the end, I tried to knock the door on another of the rooms, and luckily there was another guy in there. I decided just to sleep in that room instead. When the host replied me (at 1AM) he was willing to make me a complete refund... But that never happened eighter... Also, there were ants in the room and the kitchen was so dirty!

100€ deposit

The place is near to Westbanhof station & we were on bikes going into city centre everyday for Impuls Tanz Festival . Working long hours , the apartment gave us peace and relief . There is an excellent Indian Restaurant across the street and shops nearby . It’s an incredible price for Vienna and for those in a budget - ideal

Some of the people living in the building were pretty unfriendly. But that wasn’t the fault of our hosts

We could’nt get in and had to book another apartment! No answer by phone or email

Absolutely nothing good about this place, its staff, the hostel itself, or anything. EXCEPT there was a longer term resident who let me into the hostel and showed me my bed (had he not been there, I would have never gotten in the place - the code I was given after check in was false and I would have had to book a new hostel last minute which I couldn’t afford.) The man who was staying there was very very kind and welcoming, but given that I don’t think he was a worker at all, I can’t say that the staff was any help.

Very good location, nice kitchen, very attentive staff, easy checkin and checkout, good communication.

It can get crowded and when this happens, things can get a bit tricky. Sharing one bathroom and one small kitchen between many people will be difficult, but with a bit of communication, coordination and patience anything can be accomplished.

The location is not at all disadvantaged

If you want to have your vacation frustrated, stay here. The room that says it's for 2 people doesn't even fit 2 people standing up, while one person changes clothes the other has to lie down on the bed because there's no space, uncomfortable bed, dirty room, full of dust, I'm allergic and I had to take medicine immediately to be able to sleep, rude cleaning staff, they charge you €100 for insurance that blocks your account which after 15 days has still not been unblocked in my account. To get any response, after sending messages for days in a row, I had to call repeatedly until someone answered the phone and still, they told me they had 67 messages and couldn't respond to them all. I wonder, whose fault is this? Bad management? Anyway, I wouldn't recommend it to my worst enemy.

NOTHING!

I want FULL REFUND!! The access code was not given until the day I was supposed to check out. No one picked up the call and no one responded to any email. I waited in front of the building for almost 2 hours and to find somewhere else to stay. I want my money back since I did not cancel or it was not a no show. The management is very irresponsible.

Beds are nice, you have a locker for yourself, lamp and socket above your bed. Kitchen is also good.

I had check in at 19:30. Didn’get any messages with codes for locker. The owner didnt answer my calls, and I had to wait until 22:30 before the cleaning lady (who was very nice) let me in. Horrible expirience. Even after days I didnt get any apology.

Excellent place to stay. Clean, comfortable and very organized! The good communication in english with the owner was very helpful!

This is a FRAUD. You cheated us!

Nothing , I'm not recommended

Nightmare hotel . there is no reception , the call was answered but not called back as promised , communications are 0 , the money was not refunded for the reservation, I had to get to another hotel at night!

Helpful and accommodating host

Very warm room and comfortable beds. The tram station is right outside the hostel. The owner is very helpful!