Reviews of Alpenhotel Montafon & SPA 4 stars
Silvrettastraße 175, 6780 Schruns-Tschagguns, Austria
Loading
Guests also reviewed these properties:
Dubai, United Arab Emirates
Tivoli, Italy
Gdańsk-Rębiechowo, Poland
Siem Reap, Cambodia
Zermatt, Switzerland
Rogoznica, Croatia
Cison di Valmarino, Italy
Schwetzingen, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent breakfast and dinners. Excellent staff
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified review- Amount and variety of food and drinks - Room was spacious and spotless - Staff was very kind and helpful
- Familie Spa is not as nice as the Alpen Spa (which is not accessible for young kids) - The playroom could use some upgrade and refreshment (it smelled very musty) - The waiter several times took our pricey cocktails with still 1/3 cocktail left, away - Dinner was put on the table while we were both not at the table (we had to check our daughter in the bedroom), this wasn’t communicated - Overall 500+ euro per night still seems a bit excessive
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewExcellent food Highly attentive staff at dinner and bar Nice spa area One of the best massage I have ever received
Receptionists took forever and a day ok check in and check out.
Dear Thorsten, thank you for your kind feedback – we're glad you enjoyed your stay with us! We’re sorry that the check-in and check-out process took longer than expected. Due to a system change, things can still be a bit slow at the front desk. We kindly ask for your understanding and a little patience during this transition. Looking forward to see you again in Schruns! Best regards, Ayla and your Alpenhotel Montafon Team
Dear Thorsten, thank you for your kind feedback – we're glad you enjoyed your stay with us! We’re sorry that the check-in and check-out process took longer than expected. Due to a system change, things can still be a bit slow at the front… Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewAmazing Food!
Dear Steven, We are delighted that you enjoyed our food! Our kitchen team takes pride in preparing delicious dishes, and your praise motivates us to continue doing our best. We look forward to seeing you again soon. Ayla and the Alpenhotel Montafon team
Dear Steven, We are delighted that you enjoyed our food! Our kitchen team takes pride in preparing delicious dishes, and your praise motivates us to continue doing our best. We look forward to seeing you again soon. Ayla and the Alpenho… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewWonderful hotel interior, beautiful spa and wellness, great restaurant, family friendly, super cosy
Close to the main street
Dear Vesna, thank you for sharing your experience with us. We are thrilled to hear that you found our hotel interior beautiful, our spa and wellness facilities appealing, and our restaurant and family-friendly atmosphere to your liking. We understand that the proximity to the main street may not be ideal for everyone, however, we hope that the convenience of being close to local attractions made up for it. We look forward to having you with us again in the future! Ayla & your Team from Alpenhotel Montafon
Dear Vesna, thank you for sharing your experience with us. We are thrilled to hear that you found our hotel interior beautiful, our spa and wellness facilities appealing, and our restaurant and family-friendly atmosphere to your liking. … Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewEverything.
Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe dining and breakfast were excellent, rooms soacious, spa delightful and staff super helpful and friendly.
All was great. Maybe conditioner could be foreseen in the toiletry if there is any remark to be made.
Dear Elisa, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you soon again! Basma Houchati
Dear Elisa, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the hotel. Your positive feedback is a great motivation for the entire team. Thank yo… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in December 2024
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewDear Corina, We thank you for choosing our hotel for your stay and for sharing your experience with other travelers. Your rating allowed us to understand that the price was not up to your expectations. Rest assured that we are doing everything possible to make your next stay as pleasant as possible. Kind regards, Basma Houchati
Dear Corina, We thank you for choosing our hotel for your stay and for sharing your experience with other travelers. Your rating allowed us to understand that the price was not up to your expectations. Rest assured that we are doing everyt… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewGood Location close to cable car (but far away from everything else). nice design, staff were helpful. Rooms very spacious.
The price was way too high. With the amount of people we were, we could have easily fit into one suite but the system told us we need two (and drove the cost up). Breakfast offer at 7.15am was very limited, no warm foods yet, no eggs etc. Parking was completely full. Spa was quite basic. Not what I’ve expected.
Dear Mrs. Jannis, Thank you for taking the time to rate us and give us your honest opinion about our cuisine. It is also your opinion that helps us improve our service and our offers. Regarding parking, we have an underground car park available for our customers too. We hope that we - nevertheless - may welcome you again in the near future. Sincere regards Basma Houchati
Dear Mrs. Jannis, Thank you for taking the time to rate us and give us your honest opinion about our cuisine. It is also your opinion that helps us improve our service and our offers. Regarding parking, we have an underground car park avail… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in November 2024
Verified reviewBrand-new, amazing spa, pool, and views, with excellent food. The design suites are incredible, and the staff is exceptionally friendly. A beautiful ski resort.
The rooms were overheated, while the outdoor pool could have been warmer.
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewSpa and pool were nice. Breakfast was good.
Room and bathroom are very outdated,. Staff was quite limited and not very helpful. Price high for such room/ service.
Dear Guest, Thank you very much for your stay and for your kind and honest review. We are sorry that we could not fully meet your expectations. Regarding the room, we confirm your comment because in comparison with our new rooms in the new building, it is definitely a bit outdated, that is why we suggest you, if you give us a second chance, to visit our hotel to book the Desing-Junior Suite Silberfichte, we are sure that it will meet your expectations. Once again, please accept our sincere apologies and we truly hope to get a second chance to convince you of our high-level standard. We hope to welcome you again soon! Kind regards, Basma Houchati
Dear Guest, Thank you very much for your stay and for your kind and honest review. We are sorry that we could not fully meet your expectations. Regarding the room, we confirm your comment because in comparison with our new rooms in the new … Show more
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewNice spa area and a big breakfast, snack and dinner buffet. Unfortunately the hotel was pretty full and plenty of people were reserving beds in the spa area with their towel. Therefore we couldn‘t find a single empty bed in the spa area in the afternoon which was sad. We then went to the family spa where we luckly found some beds to relax. So important to know, go to the spa area in the morning when it‘s less crowded.
We didn‘t get the room we booked. We booked an apartment (with fireplace and 3 bedrooms) and during the checkin they told us that our room isn‘t available anymore and that we get an „upgrade“ to a familyroom. According to the prices on the website it was a more expensive room. However there were only 2 bedrooms and no fireplace. It felt like a downgrade! We talked to the receptionist and as an excuse we received a free drink at the bar. But still, you can‘t be sure if you get the room you booked. Unfortunately the hotel was pretty full and plenty of people were reserving beds in the spa area with their towel. Therefore we couldn‘t find a single empty bed in the spa area which was sad. We then went to the family spa where we luckly found some beds to relax
Dear Mrs. Sabrina, Thank you very much for your stay and also for your kind and honest feedback. We are sorry that we could not fully meet your expectations and not everything was to your satisfaction. Hopefully we can convince you next time - we do our best to improve our services. Until then we wish you a great time! Best regards Basma Houchati
Dear Mrs. Sabrina, Thank you very much for your stay and also for your kind and honest feedback. We are sorry that we could not fully meet your expectations and not everything was to your satisfaction. Hopefully we can convince you next tim… Show more