Hodnocení – Grimming Lodge by keyone

Dear Martina,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed the spacious, clean apartment, the beautiful terrace view, and the peaceful location. It’s great to hear the kitchen and nearby store made your stay even more convenient. We’d love to welcome you again soon! Best regards, The keyone Team

Dear Martina,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed the spacious, clean apartment, the beautiful terrace view, and the peaceful location. It’s great to hear the kitchen and nearby store made… Zobrazit více

Dear Jakub, thank you very much for your feedback! We are pleased that you liked the location, the apartment and the facilities. At the same time, we are sorry to hear that there were difficulties with the key box and that the ski room was locked. We will look into this immediately to ensure that future guests have smooth access. We hope you still had a great stay and would be delighted to welcome you again! Kind regards, keyone

Dear Jakub, thank you very much for your feedback! We are pleased that you liked the location, the apartment and the facilities. At the same time, we are sorry to hear that there were difficulties with the key box and that the ski room was… Zobrazit více

Dear Jiri,Thank you for your feedback. We are sorry that there was such an inconvenience on your arrival. Obviously there was a misunderstanding with the information about the apartment and the deposit, and this is not up to our standards. The cleaning should of course also be impeccable and we will check this immediately to avoid such situations in the future. We take your criticism very seriously and will work to improve communication and service. We are sorry that your stay was not as pleasant as it should have been and we hope you will give us the opportunity to improve this on a future visit.kind regards keyone

Dear Jiri,Thank you for your feedback. We are sorry that there was such an inconvenience on your arrival. Obviously there was a misunderstanding with the information about the apartment and the deposit, and this is not up to our standards. … Zobrazit více