Reviews of POST POST Hotel - Alpine Boutique Hotel & Spa 4 stars
Kirchenplatz 4, 5630 Bad Hofgastein, Austria

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Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewFriendly stuff and beautiful hotel. Modern and traditional.
Dear Elena, thank you very much for your wonderful review and for sharing your impressions with us. We are delighted to hear that you enjoyed the atmosphere of our house, the mix of tradition and modern comfort, and that our team could make your stay pleasant. It’s great to know your mountain holiday with us was such a positive experience. We would be happy to welcome you back again anytime. Warm regards, Family Hainzer & the entire Post Post Team
Dear Elena, thank you very much for your wonderful review and for sharing your impressions with us. We are delighted to hear that you enjoyed the atmosphere of our house, the mix of tradition and modern comfort, and that our team could mak… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel is modern, beautiful, and spotless – ideally located close to the town center, great restaurants, and just a short walk to the Alpentherme. Our room was spacious, well-designed, and extremely comfortable, with every detail thoughtfully planned to make the stay enjoyable. The restaurant was another highlight – breakfast and meals felt homemade, fresh, and incredibly tasty. Service was excellent throughout, friendly and attentive. What really made the stay special was the warm hospitality. The owner personally runs the place, meets guests, and ensures everyone feels welcome – this personal touch elevated our experience. Surrounded by breathtaking nature, this hotel is truly a gem in the Alps. Highly recommended!
Dear Juli, Thank you so much for your wonderful review and perfect scores! We are delighted that you enjoyed our modern and comfortable rooms, the convenient location, and especially the fresh and homemade meals in our restaurant. It means a lot to us that you felt the warm hospitality and personal touch during your stay – this is exactly what we strive to create for every guest. Surrounded by the beauty of the Alps, we are happy we could make your time here truly memorable. We look forward to welcoming you back again soon! Warm regards, Family Hainzer and the Post Post Team
Dear Juli, Thank you so much for your wonderful review and perfect scores! We are delighted that you enjoyed our modern and comfortable rooms, the convenient location, and especially the fresh and homemade meals in our restaurant. It mean… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewCentral location
Thank you very much for your feedback, Mr. Morten! We are very happy to read that you enjoyed your stay with us that much and that you gave us 10 from 10 points in nearly every category. It would be an honor for us to welcome you back again soon! All the best, Family Hainzer & the Post Post Hotel Team
Thank you very much for your feedback, Mr. Morten! We are very happy to read that you enjoyed your stay with us that much and that you gave us 10 from 10 points in nearly every category. It would be an honor for us to welcome you back aga… Show more
Reviewed: 7 March 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReally friendly family hotel. Great sized room. Lovely pool facilities. Food was plentiful and our 21 month old was well catered for. Location is idilic and bad hofgastein is fantastic. Very helpful with activities - helped us book horse carriage ride and rang around for husky sleigh ride. Much more helpful that the tourist info centre!
Could have had wider food choice.
Dear Mike, thank you very much for taking the time to write a review - and for your kind words. We are very happy to read that you rate us with 10 from 10 points in each category. It would be an honor for us to welcome you back again one day! All the best, Family Hainzer & the entire Team
Dear Mike, thank you very much for taking the time to write a review - and for your kind words. We are very happy to read that you rate us with 10 from 10 points in each category. It would be an honor for us to welcome you back again on… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewLocation in town center. Very good spa resources. Flexibility for choosing dinner options. Friendly staff ! Good ski room facilities. Ski bus station at 100 m. Modern furniture in the renovated rooms. Nice rooms with balcony.
Food at breakfast was fresh and good, not exceptional.
Dear Daniel, thank you very much for taking the time to rate your stay with us. We are very happy to read that we could convince you with all our services and hope, that you look back on your holiday with great memories. It would be an honor for us to welcome you back again one day. All the best, Family Hainzer & the entire Team
Dear Daniel, thank you very much for taking the time to rate your stay with us. We are very happy to read that we could convince you with all our services and hope, that you look back on your holiday with great memories. It would be an … Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewComfortable beds
Dear Celina, thank you for your feedback. We hope, you had a great stay with us and send kind regards from Gastein, Family Hainzer & the entire Team
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewIt was worth the visit👌
Thank you very much, dear Rida! We love to read that you enjoyed your stay with us that much. It would be an honor for us to welcome you back again one day! All the best, The Hainzer Family & Team
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewFantastic hotel, with great stuff, amazing SPA facilities, great food and breakfast, and really close to the slopes (with walking 10 mins or taking the bus for 1 minute - handy if you have ski boots on). I couldn't recommend it more!
Dear Carlo, thank you so much for your fantastic review! We are truly delighted to hear that you had such a great stay with us and that you enjoyed our friendly team, amazing spa facilities, delicious food, and convenient location near the slopes. It’s wonderful to know that you appreciated the ease of access to the ski area, whether by a short walk or a quick bus ride—especially with ski boots on! Your kind words mean a lot to us, and we would love to welcome you back in the future. Best Regards, The Hainzer Family & the entire team
Dear Carlo, thank you so much for your fantastic review! We are truly delighted to hear that you had such a great stay with us and that you enjoyed our friendly team, amazing spa facilities, delicious food, and convenient location near the… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewVery cozy and comfortable rooms, very kind, professional and friendly personnel, delicious food in the restaurant on the spot and particular vibe of the place, where traditions are connected with warm hospitality.
Nothing
Dear Vera, Thank you so much for your wonderful review! We are absolutely delighted to hear that you enjoyed your stay with us and found our accommodation, food, and services truly unforgettable. Your kind words about our cozy rooms, friendly and professional staff, and the special atmosphere where tradition meets warm hospitality mean a great deal to us. This is exactly the experience we strive to create for our guests – a place to feel comfortable and truly enjoy. We hope to welcome you back soon and provide you with another fantastic stay. Warm regards, The Hainzer Family
Dear Vera, Thank you so much for your wonderful review! We are absolutely delighted to hear that you enjoyed your stay with us and found our accommodation, food, and services truly unforgettable. Your kind words about our cozy rooms, frie… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in August 2024
Verified reviewfriendly staff, clean and comfortable place, good location, excellent breakfast.
there is no air conditioning in the rooms and it was really hot; furthermore there is a church located near by which starts -ringing its bells at 6am -this means that due to the heat and lack of air conditioning the windows must be kept open and be awaken at 6am.
Dear guest, thank you for your review. We are pleased that you rate our team, the location and the breakfast as so positive. We are sorry that it was too hot in your room, fortunately we have the privilege that the nights are usually cool even on hot days and so we do not need air conditioning. Kind regards
Dear guest, thank you for your review. We are pleased that you rate our team, the location and the breakfast as so positive. We are sorry that it was too hot in your room, fortunately we have the privilege that the nights are usually cool e… Show more
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewEverything was perfect
Nothing not to like
Dear Karl, thank you very much for your review. Best wishes, Family Hainzer
Reviewed: 6 April 2024 · Stayed in April 2024
Verified reviewIt's not worth €20 that they were asking for it
No coffee or tea making facilities in the rooms
Dear Bushby, thank you very much for your review. Best wishes. Family Hainzer
Reviewed: 26 March 2024 · Stayed in March 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewHeated pool was amazing after skiing day, nice jacuzzi area. Spacious studio with huge balcony. Brilliant reception staff
everything was great
Dear Vaida, thank you very much for your review, we are very happy about it . Best wishes, Family Hainzer