9.4

Reviews of Anantara Palais Hansen Vienna - newly renovated 5 stars

Schottenring 24, 01. Innere Stadt, 1010 Vienna, Austria

  • Jeroen

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • George

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Elizabeth

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Andrei

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
  • Osama

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The hotel is exceptionally beautiful in terms of location and amenities. The staff are friendly especially a receptionist named Ahmad, who was very kind.

    Property response:

    Dear Osama Al Othman, Your kind words are much appreciated. It's wonderful to know that our location, amenities, and staff, especially Ahmad, lived up to your expectations. We strive to offer an enjoyable experience for all guests, and your comments affirm our efforts. We look forward to welcoming you again in the future. Kind Regards, Rainer Satovitsch Quality & Development Manager Anantara Palais Hansen Vienna Hotel

    Dear Osama Al Othman, Your kind words are much appreciated. It's wonderful to know that our location, amenities, and staff, especially Ahmad, lived up to your expectations. We strive to offer an enjoyable experience for all guests, and you… Show more

    Anantara Palais Hansen Vienna - newly renovated
    25 August 2025
  • Sina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Aleksandr

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Navroop

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Beautiful decor and clean

    Their electric controlled showers don’t work well when showing tingles from scaling hot to frigid cold - when I expressed my concerns to the management they simply said that they would pass on to maintenance - for something this uncomfortable a more appropriate response would have been expected

    Property response:

    Dear Navroop, Thank you for sharing your valuable feedback, which helps us continually improve. We are pleased to know you enjoyed the cleanliness and décor of our hotel, as we strive to offer both comfort and pleasing surroundings. At the same time, we regret the inconvenience with the electric-controlled showers and sincerely apologize for any discomfort caused. Please be assured that your concerns have been noted, as providing our guests with an exceptional experience remains our top priority. We truly hope to have the pleasure of welcoming you back and offering you better on your next visit. Best Regards. Rainer Satovitsch Quality & Development Manager Anantara Palais Hansen Vienna Hotel

    Dear Navroop, Thank you for sharing your valuable feedback, which helps us continually improve. We are pleased to know you enjoyed the cleanliness and décor of our hotel, as we strive to offer both comfort and pleasing surroundings. At the… Show more

    Anantara Palais Hansen Vienna - newly renovated
    20 August 2025
  • Konstantin

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Nice place Will be back!

    Property response:

    Dear Konstantin, We are delighted to know you enjoyed your stay with us and consider our hotel a wonderful place to be. Your intention to return is the highest compliment, and we look forward to welcoming you back soon. Rainer Satovitsch Quality & Development Manager Anantara Palais Hansen Vienna Hotel

    Dear Konstantin, We are delighted to know you enjoyed your stay with us and consider our hotel a wonderful place to be. Your intention to return is the highest compliment, and we look forward to welcoming you back soon. Rainer Satovitsch Q… Show more

    Anantara Palais Hansen Vienna - newly renovated
    20 August 2025
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  • Dieter

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Mustafa

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Every thing

    Nothing

    Property response:

    Dear Mr. Mustafa Your feedback is truly appreciated. It's heartening to know that your stay with us met your expectations across all areas. Our commitment is to offer superior services and experiences to our valued guests, and your response indicates we are on the right track. We look forward to the opportunity of welcoming you back in the future. Francesca Smrcka Front Office Manager Anantara Palais Hansen Vienna Hotel

    Dear Mr. Mustafa Your feedback is truly appreciated. It's heartening to know that your stay with us met your expectations across all areas. Our commitment is to offer superior services and experiences to our valued guests, and your respons… Show more

    Anantara Palais Hansen Vienna - newly renovated
    13 August 2025
  • Sultan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    I recently had the pleasure of staying at this charming hotel in Vienna, and I must say, it exceeded all my expectations. From the moment I arrived, the staff made me feel incredibly welcome and well taken care of. The rooms were spotless, beautifully decorated, and offered all the comforts one could ask for during a stay in this stunning city. A special shoutout goes to Ahmed Magdy, whose professionalism and kindness truly stood out. Ahmed went above and beyond to ensure my stay was smooth and enjoyable.

    Nothing

    Property response:

    Dear Mr. Aljneibi, It is delightful to hear about your recent experience with us in Vienna. Your kind words truly encapsulate the atmosphere we strive for; a warm, welcoming environment that feels like a home away from home. We couldn't be happier to know that our accommodations met your expectations and that you found them to be comfortable, clean and beautifully decorated. It is our goal to provide an enjoyable experience for every guest. Your recognition of Ahmed Magdy's exceptional service is much appreciated. He is indeed a vital part of our team, always ensuring that our guests are well taken care of. Your commendation will certainly be passed along to him. We are truly grateful for your positive feedback. It is our pleasure to provide a memorable stay for our guests, and we gladly look forward to welcoming you back for future visits to our charming hotel in Vienna. Francesca Smrcka Front Office Manager Anantara Palais Hansen Vienna Hotel

    Dear Mr. Aljneibi, It is delightful to hear about your recent experience with us in Vienna. Your kind words truly encapsulate the atmosphere we strive for; a warm, welcoming environment that feels like a home away from home. We couldn't … Show more

    Anantara Palais Hansen Vienna - newly renovated
    14 August 2025
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  • Muhammad

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Breakfast was excellent quality was good and options were excellent

    Property response:

    Dear Guest, Your words of appreciation for our breakfast selection truly warm our hearts. We're delighted to hear that you found the variety and quality of our food to your liking. It is our constant endeavor to provide our guests with high-quality meals and a diverse array of options to choose from. Your positive feedback is a great motivation for our culinary team to continue their efforts in delivering excellent dining experiences. We look forward to welcoming you back soon to enjoy more of our delightful breakfast offerings. Best regards. Martina Barreto-Schabler Anantara Palais Hansen Vienna Hotel

    Dear Guest, Your words of appreciation for our breakfast selection truly warm our hearts. We're delighted to hear that you found the variety and quality of our food to your liking. It is our constant endeavor to provide our guests with hig… Show more

    Anantara Palais Hansen Vienna - newly renovated
    23 July 2025
  • Jayesh

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
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  • Vahid

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Jenamu

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Jemila

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
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  • Majid

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    The Breakfast was faultless, the variety of food available was exceptionally good, with a choice of fresh seasonal fruits and cooked options too . The room was comfortable and everyone was polite, the hotel has an outstanding amazing star in Lindsay ,what an asset to your Hotel !! If only every Business had such a professional manager ,she really does love her job !!

    I really cannot think of one thing that could have been better ,the staff were helpful ,friendly and went out of their way to assist in every way.

    Property response:

    Dear Majid, It is delightful to hear such positive words about our hotel. We are elated to know that you enjoyed the variety of breakfast options, the comfort of your room and the politeness of our staff. Your kind words about Lindsay are especially heartwarming. Her dedication and professionalism are indeed something we are proud of. It is wonderful to hear that her passion for her job shines through. It is equally encouraging to know that you found our staff helpful and friendly, and that they were always ready to assist. This is the standard of service we strive to provide. Thank you for sharing your experience with us. We hope to have the pleasure of serving you again in the future. Martina Barreto-Schabler Anantara Palais Hansen Vienna Hotel

    Dear Majid, It is delightful to hear such positive words about our hotel. We are elated to know that you enjoyed the variety of breakfast options, the comfort of your room and the politeness of our staff. Your kind words about Lindsay are… Show more

    Anantara Palais Hansen Vienna - newly renovated
    15 July 2025
  • Loreta

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    The servise was very hight level everywhere,staff was very professional, kitchen and staff was super good. We spend very good time. We want to say big thank to staff and hotel.

    Property response:

    Dear Loreta, Your kind words are truly uplifting. It's delightful to hear that you experienced high-level service and professionalism from our staff. Our team, including the kitchen staff, always strives to provide an exceptional experience for all our guests. Your appreciation means a lot to us and encourages us to continue our pursuit of excellence. It's wonderful to know that you had a memorable stay and we look forward to welcoming you back in the future for another delightful experience. Best Regards. Martina Barreto-Schabler Anantara Palais Hansen Vienna Hotel

    Dear Loreta, Your kind words are truly uplifting. It's delightful to hear that you experienced high-level service and professionalism from our staff. Our team, including the kitchen staff, always strives to provide an exceptional experienc… Show more

    Anantara Palais Hansen Vienna - newly renovated
    15 July 2025
  • Marek

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
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  • Zdravko

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Everything

    Property response:

    Dear Zdravko, We're thrilled to hear such positive sentiments about your stay with us. It is delightful when everything aligns to provide an exceptional guest experience. Our team strives to meet and exceed expectations to ensure every moment is enjoyable. Your positive feedback is a testament to our continuous efforts. Looking forward to welcoming you again in the future. Martina Barreto-Schabler Anantara Palais Hansen Vienna Hotel

    Dear Zdravko, We're thrilled to hear such positive sentiments about your stay with us. It is delightful when everything aligns to provide an exceptional guest experience. Our team strives to meet and exceed expectations to ensure every mom… Show more

    Anantara Palais Hansen Vienna - newly renovated
    10 July 2025
  • Nicolas

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    EXCELLENT BREAKFAST

    Property response:

    Dear Nicolas, It's heartening to hear that you enjoyed our breakfast. It's one of the elements we take great pride in, believing that a good start to the day can set the tone for the rest of it. Your satisfaction is paramount to us, and we're thrilled we could enhance your morning experience. We hope to have the pleasure of serving you again soon. Martina Barreto-Schabler Anantara Palais Hansen Vienna Hotel

    Dear Nicolas, It's heartening to hear that you enjoyed our breakfast. It's one of the elements we take great pride in, believing that a good start to the day can set the tone for the rest of it. Your satisfaction is paramount to us, and we… Show more

    Anantara Palais Hansen Vienna - newly renovated
    10 July 2025
  • Yaser

    Reviewed: 24 June 2025 · Stayed in April 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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