Can’t fault it

Excellent, central location in Serfaus. Within walking distance of everything

Stayed in June 2025

Maybe the hotel is a bit older so the furniture is old but the mattresses were very comfy.

Excellent location and super friendly staff ready to help with anything.

Stayed in September 2024

More space for bike storage would be nice - the ski room dedicated to it is a bit too small. I was surprised parking isn't included in the price. Coffee wasn't great...

Friendly staff, clean rooms, decent breakfast. Basic sauna/wellness area but OK for the price. Good bang for the buck for one night.

Stayed in July 2024

Rooms are clean, just the whole hotel itself would need to invest into a refit. Rooms are cosy but the furniture and bathroom is a bit old and obsolete. Mattasses have seen good old days.

Excellent location, nice and very helpful staff, Here you mainly pay for an exclusive location in the center of the village. Breakfast is adequate to a *** hotel. Standard austrian pension breakfast with an egg meal each morning.

Stayed in July 2024

The Hotel presents as a small typical Alpine style chalet. However, this is deceptive as it is connected to a secondary building on another street by a long series of passages. This was not explained thus when we found the secondary building there was no-one to greet us. We had to make phone calls. After a long drive this is unacceptable.

The location was wonderful.

Stayed in September 2023

Breakfast variant, no shampoo / waterboiler

Great adress, Nice staff, parking area cars

Stayed in September 2023

Only downside was that we had to carry our luggage up three floors. That was good exercise for us all 😜 Nobodies fault obviously, there is just no elevator there in the building.

Nice family room, nice balcony with dito view. Very friendly staff as well. Would definitely recommend and visit again. The summer card is very nice as well for using all the ski lifts.

Stayed in August 2023

Covered motorcycle parking, delicious breakfast, friendly staff willing to help.

Stayed in August 2023

I was really surprised by this place. I didn't know anything about the location and just needed an overnight stay on our journey from Italy. First thing you need to know is that the whole village is a pedestrian zone and it has its own subway. It's a huge ski resort, which feels quite upmarket. I had no idea. The hotel is in the pedestrian zone, but we arrived very late so nobody cared that we drove there. Eventually we could leave the car there, right next to the hotel, which was nice. The whole place was great. Room was ok and clean, bathroom too. But I was most surprised by the owners (or managers, I don't know), who were extremely nice and friendly and spoke perfect english. They showed us the room, the car park, explained how the resort works and gave us a card to actually use the cableway for free. So we had a great hiking trip the next day, while they let us use their carpark until the afternoon even after checking out. This was absolutely fantastic experience. I don't remember anything like that anywhere in Europe in recent years. Thank you!

Stayed in July 2023

Really friendly and helpfull staff and nice breakfast.

Stayed in July 2023

Nothing we did not like

Lovely hotel, great facilities and price. Motorcycles were put in a garage overnight. Food was excellent also, top notch

Stayed in July 2023

The checking at 4 pm.

We liked the Vicinity and the view from f the Balcony.

Stayed in July 2023

The room was a bit to warm.

The appartement was spacious and well equipped. It was clean and had a balcony with view on the mountains. The U Bahn was just around the corner, so easy access to the lifts as well as the parking lot. Breakfast was nice. Personnel was very friendly and helpful.

Stayed in February 2023

Online checkin process blocked by booking, staff hardly sent a link. . parking when we arrive was real pain, police put 20 eur fine next morning on the place they told us to park. Staff is not very experienced and not good knowledged about the hotel and facilities like parking. Hiking in the area was not spectacular, full of child theme parks better places exists on the north.

Cheap, clean, friendly staff, good breakfast

Stayed in June 2025

We had to pay extra for parking but it was very convenient.

Clean, good location right in the center of Serfaus, perfect apartment for our family of 3. Good breakfast selection, friendly staff, easy check in and out.

Stayed in July 2024

Beautiful hotel with such a lovely staff. Made my sons 13th birthday very special. Thank you for all your amazing hospitality

Stayed in August 2023

Owners very nice and friendly, everything is perfect. Hope to come back❤️

Stayed in August 2023

Room really poor, not worth even half of the money spent.

Staff was super kind and good breakfast

Stayed in August 2023

Complicated to get to by car. Very basic room.

Nice people running the place.

Stayed in June 2023

-

Lovely place with loving hosts.

Stayed in July 2023

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Stayed in August 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023